BOTI’s change management training is a practical one-day course for managers and team leaders who must plan a change, win support for it and help people adjust. It is a professional skills course, not a formal change management certification: delegates receive a BOTI certificate of attendance. If you are comparing change management courses in South Africa, start with BOTI’s leadership and management training courses, and read on for the accredited management route.
The current course runs at your offices anywhere in South Africa, live online or at a BOTI venue. The course page has the up-to-date outline and group prices.
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Deal Effectively with Change with our Change Management Training Course
Change is constant at work. Technology, processes, structures, people and methods keep shifting, and each shift changes how teams do their daily tasks. When a change is planned and communicated well, people adapt faster and the organisation keeps performing during the transition. This course gives your delegates the skills to manage that process.
The programme gives leaders tools to put changes in place more efficiently and to have those changes accepted. It also shows every delegate how change is introduced in an organisation and how to manage their own reactions to it.
Who should attend
The course suits:
- Managers, supervisors and team leaders who must introduce a new system, structure, process or policy
- Project team members who carry the people side of a project
- HR and training staff who support staff through restructuring or new ways of working
- Employees who want to handle change at work with less stress
Recommended Prior Experience and Knowledge: Change Management Training Course
No prior training in change management is needed. It helps if delegates bring a real change they face at work, such as a system roll-out, a merger of teams or a new reporting line. The exercises can then be applied directly to it.
What you will be able to do after the course
- Prepare a change strategy and pull together the right team to drive it
- Explain the change in terms of “what is in it for me” so that staff buy in
- Recognise how individuals process change and respond to their concerns
- Handle pushback, delegate tasks and keep communication open while the change is under way
- Gather feedback, evaluate progress and adapt the plan
- Use Appreciative Inquiry to build on what already works
- Build resilience and flexibility in yourself and your team
Outline: Change Management Training Course
BOTI’s Program Outline
Component 1: Starting Out
• The Parking Area
• Activities to break the ice
• Program Objectives
• Housekeeping matters and administration
Component 2: Preparing for Change
• Defining Your Strategy
• Building the Team
Component 3: Identifying the WIIFM
• Generating Support
• What’s in It for Me?
Component 4: Understanding Change on an Individual Level
• Processing
• Clearing
• Programming
Component 5: Leading and Managing the Change
• Delegating
• Coping with Pushback
• Preparing and Planning
• Keeping the Lines of Communication Open
Component 6: Gaining Support
• Gathering Data
• Evaluating and Adapting
• Addressing Concerns and Issues
Component 7: Making it all Worthwhile
• Sharing the Results and Benefits
• Leading Status Meetings
• Celebrating achievements
Component 8: Using Appreciative Inquiry
• Examples and Case Studies
• The 4 Stages
• The Purpose of Appreciative Inquiry
Component 9: Bringing People to Your Side
• Bringing it All Together
• A Dash of Emotion
• Plenty of Facts
Component 10: Building Resilience
• 5 Easy Steps for the Leader and the Individual
• What is Resilience?
• Why is it essential?
Component 11: Building Flexibility
• 5 Easy Steps for the Leader and the Individual
• What is Flexibility?
• Why is it essential?
Component 12: Concluding
• Key Learnings
• Words of Wisdom
• Review of the Parking Area
• Evaluations and Completion of Action Plans
For teams that want more depth on the Appreciative Inquiry method, BOTI also runs a separate Appreciative Inquiry Course.
Course duration and format: Change Management Training Course
This is a one-day course. It is designed so that delegates apply what they learn to their own workplace and leave with an action plan. Organisations that want more practice time can book the 3-day Change Management: Formulate Recommendations for a Change Process (3 days). For group bookings you can request a quote.
Change management certification in South Africa: what to expect
People searching for a “change management certification” usually want one of two things: practical skills they can use on a current change, or a formal credential for their CV. BOTI’s change management course delivers the first. It is a short professional skills course, and the certificate is a BOTI certificate of attendance. It does not carry NQF credits.
If you need a formal, registered management qualification, BOTI offers the National Certificate: Generic Management (NQF Level 5), SAQA ID 59201. This is a legacy Services SETA qualification. Under the final transitional arrangements, new learners may enrol until 30 June 2028 and must complete it by 30 June 2031[1][2]. You can see BOTI’s other formal options on the accredited courses page.
For background on why change efforts succeed or stall, read change management for leaders and how important change management training really is.
Frequently asked questions
Is there a change management certification in South Africa?
BOTI’s change management course is a short professional skills course, and delegates receive a BOTI certificate of attendance rather than a formal certification. If you need a registered qualification, BOTI offers the National Certificate: Generic Management (NQF Level 5) as an accredited management route.
How long is BOTI’s change management course?
The standard course runs for one day. There is also a 3-day version, Change Management: Formulate Recommendations for a Change Process, for teams that want more practice time.
Who should attend a change management course?
Managers, supervisors, team leaders, project team members and HR staff who must introduce or support a change at work. Employees who want to cope better with change also benefit.
Can the change management training run online or in-house?
Yes. BOTI runs the course in-house at your premises, at its venue in Sunningdale, Johannesburg, or live online.
Book or Obtain Instant Quote
As well as the related public courses, we run this course for organisations across South Africa. Click on the link to get a proposal or book your course:
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Ready to help your team lead change with confidence? Book Change Management: Formulate Recommendations for a Change Process (1 day). Call BOTI on 011 882 8853 or email [email protected]. Training runs in-house at your premises, at BOTI’s venue in Sunningdale, Johannesburg, or live online. This course is not accredited. It is delivered as a professional skills programme, and delegates receive a BOTI certificate of attendance.
Sources
- National Certificate: Generic Management (SAQA ID 59201) – South African Qualifications Authority (SAQA), 2026.
- Directive on the implementation of transitional arrangements for pre-2009 qualifications (Government Gazette 54858) – Minister of Higher Education and Training, 17 June 2026.
