An advanced Microsoft Word course teaches you to build and control long, structured business documents: tables of contents, cross-references, footnotes, indexes, master documents, mail merges, tracked changes and macros. BOTI’s one-day Microsoft Word Advanced course covers these skills through hands-on exercises. It is part of our range of Microsoft Office and computer skills courses, so delegates can move up step by step from beginner and intermediate level.
The current course runs at your offices anywhere in South Africa, live online or at a BOTI venue. The course page has the up-to-date outline and group prices.
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Advanced Word course: automate long documents, mail merges and forms
Automate tasks with Advanced MS Word – On the Microsoft Office Word Advanced Training Course, delegates learn to create and format advanced business documents. They also learn to manage, distribute and revise long documents and forms. The course is for people who already use Word every day and want the advanced Word skills that save hours on reports, policies, proposals and bulk correspondence.
Delegates learn to automate tasks and work more efficiently with cross-references and bookmarks, automatic tables of contents and footnotes or endnotes. They also learn to send personalised letters, labels and emails to many recipients at once with mail merge.

Outline: Microsoft Office Word Advanced Training Course
The advanced Word course is organised in five modules:
Module 1: Advanced Text Techniques
Adding cross-references and bookmarks; inserting fields; adding hyperlinks.
Module 2: Reference Tool Usage – Longer Documents
Tables of contents; footnotes and endnotes; tables of authorities and tables of figures; bibliographies and sources; creating indexes and master documents.
Module 3: Mail Merges
Understanding and merging main documents and data sources; using the Outlook contact list as a data source; creating and printing labels and envelopes; sending personalised emails to more than one recipient.
Module 4: Document Collaboration
Adding and reviewing comments; tracking and managing changes; password-protecting documents; merging and comparing document changes.
Module 5: Working Efficiently in Word
Customising the Quick Access Toolbar; enabling, running, copying and recording macros; working with styles and templates; setting default options.
What you will be able to do after the course
- Build a long report or manual with a table of contents, list of figures and index that update themselves as the document changes.
- Link sections with cross-references and bookmarks, so page and figure numbers stay correct after edits.
- Run a mail merge from a spreadsheet or Outlook contacts to produce personalised letters, labels, envelopes or emails.
- Review a document with colleagues using comments and tracked changes, then compare and merge versions.
- Protect a document with a password and control who can change it.
- Record simple macros and set up styles and templates so repetitive formatting takes seconds instead of minutes.
Why advanced Word skills save time at work
Most of the time lost in Word goes on manual formatting: typing numbers into headings, retyping page references and fixing layouts by hand. Advanced Word skills replace that work with features that Word maintains for you.
Styles come first. When headings use Word’s heading styles, the table of contents, the navigation pane and cross-references all build from them. A delegate who learns to apply and change styles properly can restructure a 60-page document without breaking its layout.
Fields keep information current. Cross-references, captions, dates and page numbers are fields. When the document changes, you update the fields rather than searching for every number by hand.
Mail merge removes copy-and-paste. Instead of editing the same letter fifty times, you link one main document to a data source and let Word produce each version. This suits HR letters, client notices, certificates, invitations and address labels.
Collaboration tools protect the final version. Tracked changes, comments and document comparison show exactly who changed what. This matters for contracts, policies and board documents that pass through several reviewers.
Course duration and fees: Microsoft Office Word Advanced Training Course
The Microsoft Word Advanced course runs over one day. It is practical: delegates work through exercises on realistic business documents so they can apply what they learn as soon as they return to their desks.
For course costs, consult the course page or request a quote for your team.
Recommended Prior Experience and Knowledge: Microsoft Office Word Advanced Training Course
The course is for delegates who want the knowledge and skills to secure documents, collaborate with others on the same documents and manage lengthy documents. Typical delegates include personal assistants, administrators, report writers, legal and compliance staff, and anyone who produces long or frequently updated documents.
We recommend that you have the following experience or knowledge before you attend:
Microsoft Word: Beginners and Intermediate, or equivalent knowledge.
If you are not yet confident with tables, section breaks and basic styles, start with Microsoft Word Intermediate. Delegates who want to cover every level in one programme can take Microsoft Word Beginners to Advanced over three days.
Building advanced Microsoft Office skills across your team
Many organisations searching for an advanced Microsoft Office course need advanced skills in more than one application. Advanced Word works well alongside these BOTI courses:
- Microsoft Excel Advanced (1 day) for analysis, advanced formulas and data tools. Excel data can also feed your Word mail merges.
- Microsoft PowerPoint Advanced (1 day) for presentations that match the reports you build in Word.
- Microsoft Outlook Advanced (1 day) for managing the contacts and email you use in mail merges.
- Microsoft Copilot in Word, Excel, Outlook and Teams (3-hour online masterclass) for teams that have Copilot and want to use it for drafting and summarising.
Tell BOTI what your team produces, such as reports, tenders, policies or client letters, and we will recommend the right combination of courses.
Upcoming Public Courses
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Frequently asked questions
What does an advanced Microsoft Word course cover?
BOTI’s advanced Word course covers cross-references, bookmarks and fields; tables of contents, footnotes, endnotes, indexes, bibliographies and master documents; mail merge to letters, labels, envelopes and email; comments, tracked changes, document comparison and password protection; and macros, styles, templates and Quick Access Toolbar customisation.
How long is the advanced Word training at BOTI?
The Microsoft Word Advanced course runs over one day. Delegates who want to cover beginner, intermediate and advanced Word in one programme can take the three-day Microsoft Word Beginners to Advanced course.
Do I need to complete a Word intermediate course before the advanced Word course?
You should have Word beginner and intermediate skills, or equivalent experience, before you attend. If you are not yet comfortable with styles, tables and section breaks, start with Microsoft Word Intermediate.
Is the Microsoft Word Advanced course accredited?
No. It is a practical professional skills programme, and delegates receive a BOTI certificate of attendance when they complete it.
Can advanced MS Word training run in-house or online?
Yes. BOTI runs the course in-house at your premises, at BOTI’s venue in Sunningdale, Johannesburg, or live online.
Book or Obtain Instant Quote
To book a team or an individual, see the Microsoft Word Advanced course page. Call BOTI on 011 882 8853 or email [email protected]. Training runs in-house at your premises, at BOTI’s venue in Sunningdale, Johannesburg, or live online. This course is not accredited. It is delivered as a professional skills programme, and delegates receive a BOTI certificate of attendance.
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