Problem Solving and Decision Making Training Course

This course (Problem Solving and Decision Making Training Course) involves

    • Defining a problem.
    • Investigating the problem.
    • Generating problem solutions.
    • Implementing problem solution.
    • Evaluating the effectiveness of the solution.


    Problem Solving and Decision Making Training Course

The Challenge Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Problem Solving and Decision Making   is key to operating effectively in a work environment. This is to ensure that the organisation operates effectively and maximise its Human Capital potential.

The Solution (Problem Solving and Decision Making Training Course: Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa)

The outcomes of the course (Problem Solving and Decision Making Training Course) include:

  • Define the problem.  Problems are defined according to the verified information. The rationale for consulting with stakeholders and role-players is explained to ensure that they contribute to the various stages of the problem-solving process.  Techniques in the formulation of the problem definition are explored and explained, according to theory and practice.
  •  Investigate the problem.  A problem is investigated to ascertain the various components.  Generate problem solutions.  Possible solutions are generated by using a range of problem-solving techniques. Includes, but is not limited to: Delphi Technique, Mapping, Computer Modelling, Observation, Questionnaires, Experiments, Brainstorming and other creative thinking techniques. Criteria are identified and weighted to enable the ranking of proposed solutions. Includes, but is not limited to: Feasibility, time, cost, resource implications, stakeholder commitment, and logistics. Possible solutions are evaluated against the established criteria in order to determine suitability.
  •  Implement solution(s). The optimum solution(s) is (are) selected in accordance with given criteria.
  • Stakeholders are consulted. The selected solution (s) is (are) implemented, according to organisational constraints.
  •  Evaluate the effectiveness of the solution. Criteria for the measurement of the effectiveness. The effectiveness of the solution is evaluated against the criteria. Corrective action is identified and applied, where possible.
  • Our objective is to ensure that the acquired tools and knowledge are user friendly and easily applied in the workplace.

All delegates (for Problem Solving and Decision Making Training Course:Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa)  will receive:

  • Material, refreshments (lunch, tea),  after training assistance for 3 months (Problem Solving and Decision Making Training Course)
  • Memory stick (with relevant tools and models that can be easily accessed when applied back at work) (Problem Solving and Decision Making Training Course)

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