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Conquer your anger today!
Introduction
As human beings, there are times when we may lose our temper and become angry and it is at this point that we need to stand still, take a breath and seek help through Anger Management Training.
The Challenge
In this course you will learn about the anger cycle and how to deal with the phases of anger in detail. For instance – what is the body’s response to anger? We explore common myths about anger i.e., the myth that anger is a bad emotion. You will learn that anger is instinctive and we show you the do’s and don’ts when responding to anger. We take an in-depth look at helpful and unhelpful ways of dealing with anger. In this course the activities sheets are very important as participants will use them to learn how to gain control of anger, the physical signs, the mental signs and the emotional signs.
One of the ways we teach our delegates to control anger is by using coping thoughts and relaxation techniques. Both skills are easy to develop and apply within the work and home environment. Delegates are taught that anger isn’t personal and are shown how to “separate the person from the issue”.
Once participants understand what anger is, they are taught ways to dissipate anger – like using constructive disagreement.
The Solution
Upon successful completion of this course you will have developed a practical understanding of how to manage anger.
Course Outline
Separate the People from the Problem
- Objective vs. Subjective Language
- Identifying the Problem
- Using “I” Messages
Working on the Problem
- Using Constructive Disagreement
- Negotiation Tips
- Building Consensus
- Identifying Solutions
The Cycle of Anger
- Do”s and Don”ts
- Unhelpful Ways of Dealing with Anger
- Fight or Flight
- Common Myths
Helpful Ways of Dealing with Anger
- Warnings
- Utilizing Coping Thoughts
- Utilizing Relaxation Techniques
- Blowing off Some Steam
Solving the Problem
- Choosing a Solution
- Making a Plan
- Getting it Done
Dealing with Angry People
- Understanding the Energy Curve
- De-Escalation Techniques
- When to Back Away and What To Do Next
A Personal Plan
- Understanding Hot Buttons
- Identifying Your Hot Buttons
- A Personal Anger Log
- The Triple A Approach (Alter, Avoid, Accept)
Testimonials
Nikki Bell – Liquidcapital (Pty) Ltd
‘I learned techniques that will benefit both personal and professional life, coping mechanisms and different viewpoints. I know that there are ways to cope and I’m not alone in the way I feel. ‘
Upcoming Public Courses
Please click on link below for related public course/s:
Interpersonal Skills/ Conflict Management Skills and Diversity Management Skills
There are no upcoming events at this time.
There are no upcoming events at this time.
There are no upcoming events at this time.
Book or Obtain Instant Quote
In addition to the related public courses, we offer the above course (held throughout South Africa i.e. Anger Management Courses Cape Town; Anger Management Classes in Johannesburg, Pretoria, Durban etc.) – Anytime, Anywhere. Click on the link to get an instant proposal or book your course NOW:
Or alternatively click on the button below to view our full Public Course Calendar of close to 100 events:
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