What you will learn
The Core Component of this course provides you with the knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures.
The Qualification through its Elective Component will enable you to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
This course offers you the opportunity to pursue the following types of careers:
· Secretarial services
· Reception services
· Switchboard operations
· Financial Administration
· Banking Administration
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
· Personal/executive assistant services
· Technical assistance
· Typing
· Data capturing
· Systems administration
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
· Human Resources administration
· Basic Contracts Administration
· Legal Secretarial services
· Reception supervision
· Change administration and management
· Relationship management
· Project coordination.
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
Course outcomes
Upon completion of this course you will effective be able to:
- Achieve personal effectiveness in the business environment
- Analyse new developments reported in the media that could impact on a business sector or industry
- Apply the budget function in a business unit
- Comply with organisational ethics
- Contract service providers
- Describe and apply the management of stock and fixed assets in a business unit
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
- Describe and assist in the control of fraud in an office environment
- Develop administrative procedures in a selected organization
- Display cultural awareness in dealing with customers and colleagues
- Manage administration records
- Manage service providers in a selected organization
- Present information in report format
- Work as a project team member
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
- Apply efficient time management to the work of a department/division/section
- Accommodate audience and context needs in oral communication
- Interpret a variety of literary texts
- Interpret and use information from texts
- Write texts for a range of communicative contexts
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
- Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
- Engage in sustained oral communication and evaluate spoken texts
- Measure, estimate and calculate physical quantities and explore, critique and prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
- Read analyse and respond to a variety of texts Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
- Use the writing process to compose texts required in the business environment
- Write for a wide range of contexts
- Apply knowledge of self and team in order to develop a plan to enhance team performance
- Co-ordinate meetings, minor events and travel arrangements
- Process incoming and outgoing telephone calls
Who is this course suitable for?
This course is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.
You might also like:
Executive Assistant, Personal Assistant and/or Administrator Training Development Course
Join one of many office administration short courses
Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today. BOTI offers business training programmes across South Africa.
|
ID |
UNIT STANDARD TITLE |
PRE-2009 NQF LEVEL |
NQF LEVEL |
CREDITS |
Core |
110021 |
Achieve personal effectiveness in business environment |
Level 4 |
NQF Level 04 |
6 |
Core |
13943 |
Analyse new developments reported in the media that could impact on a business sector or industry |
Level 4 |
NQF Level 04 |
10 |
Core |
13941 |
Apply the budget function in a business unit |
Level 4 |
NQF Level 04 |
5 |
Core |
10022 |
Comply with organisational ethics |
Level 4 |
NQF Level 04 |
4 |
Core |
14552 |
Contract service providers |
Level 4 |
NQF Level 04 |
3 |
Core |
13945 |
Describe and apply the management of stock and fixed assets in a business unit |
Level 4 |
NQF Level 04 |
2 |
Core |
110026 |
Describe and assist in the control of fraud in an office environment |
Level 4 |
NQF Level 04 |
4 |
Core |
110003 |
Develop administrative procedures in a selected organisation |
Level 4 |
NQF Level 04 |
8 |
Core |
7791 |
Display cultural awareness in dealing with customers and colleagues |
Level 4 |
NQF Level 04 |
4 |
Core |
110009 |
Manage administration records |
Level 4 |
NQF Level 04 |
4 |
Core |
109999 |
Manage service providers in a selected organisation |
Level 4 |
NQF Level 04 |
5 |
Core |
110023 |
Present information in report format |
Level 4 |
NQF Level 04 |
6 |
Core |
10135 |
Work as a project team member |
Level 4 |
NQF Level 04 |
8 |
Core |
15234 |
Apply efficient time management to the work of a department/division/section |
Level 5 |
Level TBA: Pre-2009 was L5 |
4 |
Fundamental |
8968 |
Accommodate audience and context needs in oral communication |
Level 3 |
NQF Level 03 |
5 |
Fundamental |
8972 |
Interpret a variety of literary texts |
Level 3 |
NQF Level 03 |
5 |
Fundamental |
8969 |
Interpret and use information from texts |
Level 3 |
NQF Level 03 |
5 |
Fundamental |
8970 |
Write texts for a range of communicative contexts |
Level 3 |
NQF Level 03 |
5 |
Fundamental |
9015 |
Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems |
Level 4 |
NQF Level 04 |
6 |
Fundamental |
8974 |
Engage in sustained oral communication and evaluate spoken texts |
Level 4 |
NQF Level 04 |
5 |
Fundamental |
12417 |
Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities |
Level 4 |
NQF Level 04 |
4 |
Fundamental |
8975 |
Read analyse and respond to a variety of texts |
Level 4 |
NQF Level 04 |
5 |
Fundamental |
7468 |
Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues |
Level 4 |
NQF Level 04 |
6 |
Fundamental |
12153 |
Use the writing process to compose texts required in the business environment |
Level 4 |
NQF Level 04 |
5 |
Fundamental |
8976 |
Write for a wide range of contexts |
Level 4 |
NQF Level 04 |
5 |
Elective |
13912 |
Apply knowledge of self and team in order to develop a plan to enhance team performance |
Level 3 |
NQF Level 03 |
5 |
Elective |
13929 |
Co-ordinate meetings, minor events and travel arrangements |
Level 3 |
NQF Level 03 |
3 |
Elective |
7790 |
Process incoming and outgoing telephone calls |
Level 3 |
NQF Level 03 |
3 |
Elective |
10140 |
Apply a range of project management tools |
Level 4 |
NQF Level 04 |
8 |
Elective |
243298 |
Apply administrative skills and knowledge in a sport organisation |
Level 4 |
NQF Level 04 |
11 |
Elective |
12154 |
Apply comprehension skills to engage oral texts in a business environment |
Level 4 |
NQF Level 04 |
5 |
Elective |
12155 |
Apply comprehension skills to engage written texts in a business environment |
Level 4 |
NQF Level 04 |
5 |
Elective |
243296 |
Apply values and ethics to a sport organisation |
Level 4 |
NQF Level 04 |
3 |
Elective |
117865 |
Assist and support learners to manage their learning experiences |
Level 4 |
NQF Level 04 |
5 |
Elective |
15227 |
Conduct skills development administration in an organisation |
Level 4 |
NQF Level 04 |
4 |
Elective |
243303 |
Create, improvise and organize sport activities |
Level 4 |
NQF Level 04 |
6 |
Elective |
242668 |
Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act |
Level 4 |
NQF Level 04 |
4 |
Elective |
10324 |
Describe features, advantages and benefits of a range of products or services |
Level 4 |
NQF Level 04 |
6 |
Elective |
377160 |
Explain the fundamentals of the concepts of ‘wellness’ |
Level 4 |
Level TBA: Pre-2009 was L4 |
8 |
Elective |
377162 |
Explain the need for wellness awareness programmes |
Level 4 |
Level TBA: Pre-2009 was L4 |
4 |
Elective |
14319 |
Explore strategies to retain or expand existing business in the insurance/investment industry |
Level 4 |
NQF Level 04 |
3 |
Elective |
12544 |
Facilitate the preparation and presentation of evidence for assessment |
Level 4 |
NQF Level 04 |
4 |
Elective |
10331 |
Identify and analyse customer and market related trends impacting on Contact Centres |
Level 4 |
NQF Level 04 |
10 |
Elective |
10026 |
Identify expertise and resources |
Level 4 |
NQF Level 04 |
3 |
Elective |
10023 |
Identify internal and external stakeholders |
Level 4 |
NQF Level 04 |
4 |
Elective |
10139 |
Implement project administration processes according to requirements |
Level 4 |
NQF Level 04 |
5 |
Elective |
10980 |
Induct a new employee |
Level 4 |
NQF Level 04 |
6 |
Elective |
10388 |
Interpret basic financial statements |
Level 4 |
NQF Level 04 |
3 |
Elective |
117156 |
Interpret basic financial statements |
Level 4 |
NQF Level 04 |
4 |
Elective |
243300 |
Lead a community sport activity |
Level 4 |
NQF Level 04 |
12 |
Elective |
7869 |
Maintain a preventative maintainance programme |
Level 4 |
NQF Level 04 |
3 |
Elective |
242840 |
Make oral presentations |
Level 4 |
NQF Level 04 |
2 |
Elective |
242810 |
Manage Expenditure against a budget |
Level 4 |
NQF Level 04 |
6 |
Elective |
13443 |
Manage service providers in a micro-lending institution |
Level 4 |
NQF Level 04 |
5 |
Elective |
7836 |
Monitor customer satisfaction |
Level 4 |
NQF Level 04 |
3 |
Elective |
242819 |
Motivate and Build a Team |
Level 4 |
NQF Level 04 |
10 |
Elective |
10983 |
Participate in the implementation and utilisation of equity related processes |
Level 4 |
NQF Level 04 |
5 |
Elective |
114738 |
Perform financial planning and control functions for a small business |
Level 4 |
NQF Level 04 |
6 |
Elective |
9244 |
Plan and conduct meetings |
Level 4 |
NQF Level 04 |
4 |
Elective |
7825 |
Process financial transactions |
Level 4 |
NQF Level 04 |
16 |
|
|
|
|
|
4 |
Elective |
10978 |
Recruit and select candidates to fill defined positions |
Level 4 |
NQF Level 04 |
10 |
Elective |
242817 |
Solve problems, make decisions and implement solutions |
Level 4 |
NQF Level 04 |
8 |
Elective |
8607 |
Support event co-ordination |
Level 4 |
NQF Level 04 |
20 |
Elective |
116927 |
Apply the principles of employment equity to organisational transformation |
Level 5 |
Level TBA: Pre-2009 was L5 |
10 |
Elective |
114274 |
Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997) |
Level 5 |
Level TBA: Pre-2009 was L5 |
8 |
Elective |
114278 |
Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995) |
Level 5 |
Level TBA: Pre-2009 was L5 |
12 |
Elective |
263976 |
Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework |
Level 5 |
Level TBA: Pre-2009 was L5 |
5 |
Elective |
11907 |
Draft an employment contract |
Level 5 |
Level TBA: Pre-2009 was L5 |
3 |
Elective |
10171 |
Manage the capture, storage and retrieval of human resources information using an information system |
Level 5 |
Level TBA: Pre-2009 was L5 |
3 |
Elective |
10149 |
Support the project environment and activities to deliver project objectives |
Level 5 |
Level TBA: Pre-2009 was L5 |
14 |
LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
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