Further Education and Training Certificate: Business Administration Services

Qualification Title: Further Education and Training Certificate: Business Administration Services

SAQA I.D. 61595 NQF Level: NQF Level 04 Credits: 140

Course duration: 6 contact days over 3 months per unit standard module

This is an accredited qualification

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

“The office is your oyster”

What you will learn

The Core Component of this course provides you with the knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures.

The Qualification through its Elective Component will enable you to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

This course offers you the opportunity to pursue the following types of careers:

·        Secretarial services

·        Reception services

·        Switchboard operations

·        Financial Administration

·        Banking Administration

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

·        Personal/executive assistant services

·        Technical assistance

·        Typing

·        Data capturing

·        Systems administration

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

·        Human Resources administration

·        Basic Contracts Administration

·        Legal Secretarial services

·        Reception supervision

·        Change administration and management

·        Relationship management

·        Project coordination.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

Course outcomes

Upon completion of this course you will effective be able to:

  • Achieve personal effectiveness in the business environment
  • Analyse new developments reported in the media that could impact on a business sector or industry
  • Apply the budget function in a business unit
  • Comply with organisational ethics
  • Contract service providers
  • Describe and apply the management of stock and fixed assets in a business unit

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Describe and assist in the control of fraud in an office environment
  • Develop administrative procedures in a selected organization
  • Display cultural awareness in dealing with customers and colleagues
  • Manage administration records
  • Manage service providers in a selected organization
  • Present information in report format
  • Work as a project team member

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Apply efficient time management to the work of a department/division/section
  • Accommodate audience and context needs in oral communication
  • Interpret a variety of literary texts
  • Interpret and use information from texts
  • Write texts for a range of communicative contexts

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
  • Engage in sustained oral communication and evaluate spoken texts
  • Measure, estimate and calculate physical quantities and explore, critique and prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
  • Read analyse and respond to a variety of texts Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Use the writing process to compose texts required in the business environment
  • Write for a wide range of contexts
  • Apply knowledge of self and team in order to develop a plan to enhance team performance
  • Co-ordinate meetings, minor events and travel arrangements
  • Process incoming and outgoing telephone calls

 

Who is this course suitable for?

This course is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.

You might also like:

Executive Assistant, Personal Assistant and/or Administrator Training Development Course

 

Join one of many office administration short courses

 

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

UNIT STANDARDS:

 

ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Core 110021 Achieve personal effectiveness in business environment Level 4 NQF Level 04 6
Core 13943 Analyse new developments reported in the media that could impact on a business sector or industry Level 4 NQF Level 04 10
Core 13941 Apply the budget function in a business unit Level 4 NQF Level 04 5
Core 10022 Comply with organisational ethics Level 4 NQF Level 04 4
Core 14552 Contract service providers Level 4 NQF Level 04 3
Core 13945 Describe and apply the management of stock and fixed assets in a business unit Level 4 NQF Level 04 2
Core 110026 Describe and assist in the control of fraud in an office environment Level 4 NQF Level 04 4
Core 110003 Develop administrative procedures in a selected organisation Level 4 NQF Level 04 8
Core 7791 Display cultural awareness in dealing with customers and colleagues Level 4 NQF Level 04 4
Core 110009 Manage administration records Level 4 NQF Level 04 4
Core 109999 Manage service providers in a selected organisation Level 4 NQF Level 04 5
Core 110023 Present information in report format Level 4 NQF Level 04 6
Core 10135 Work as a project team member Level 4 NQF Level 04 8
Core 15234 Apply efficient time management to the work of a department/division/section Level 5 Level TBA: Pre-2009 was L5 4
Fundamental 8968 Accommodate audience and context needs in oral communication Level 3 NQF Level 03 5
Fundamental 8972 Interpret a variety of literary texts Level 3 NQF Level 03 5
Fundamental 8969 Interpret and use information from texts Level 3 NQF Level 03 5
Fundamental 8970 Write texts for a range of communicative contexts Level 3 NQF Level 03 5
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Level 4 NQF Level 04 6
Fundamental 8974 Engage in sustained oral communication and evaluate spoken texts Level 4 NQF Level 04 5
Fundamental 12417 Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities Level 4 NQF Level 04 4
Fundamental 8975 Read analyse and respond to a variety of texts Level 4 NQF Level 04 5
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues Level 4 NQF Level 04 6
Fundamental 12153 Use the writing process to compose texts required in the business environment Level 4 NQF Level 04 5
Fundamental 8976 Write for a wide range of contexts Level 4 NQF Level 04 5
Elective 13912 Apply knowledge of self and team in order to develop a plan to enhance team performance Level 3 NQF Level 03 5
Elective 13929 Co-ordinate meetings, minor events and travel arrangements Level 3 NQF Level 03 3
Elective 7790 Process incoming and outgoing telephone calls Level 3 NQF Level 03 3
Elective 10140 Apply a range of project management tools Level 4 NQF Level 04 8
Elective 243298 Apply administrative skills and knowledge in a sport organisation Level 4 NQF Level 04 11
Elective 12154 Apply comprehension skills to engage oral texts in a business environment Level 4 NQF Level 04 5
Elective 12155 Apply comprehension skills to engage written texts in a business environment Level 4 NQF Level 04 5
Elective 243296 Apply values and ethics to a sport organisation Level 4 NQF Level 04 3
Elective 117865 Assist and support learners to manage their learning experiences Level 4 NQF Level 04 5
Elective 15227 Conduct skills development administration in an organisation Level 4 NQF Level 04 4
Elective 243303 Create, improvise and organize sport activities Level 4 NQF Level 04 6
Elective 242668 Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act Level 4 NQF Level 04 4
Elective 10324 Describe features, advantages and benefits of a range of products or services Level 4 NQF Level 04 6
Elective 377160 Explain the fundamentals of the concepts of ‘wellness’ Level 4 Level TBA: Pre-2009 was L4 8
Elective 377162 Explain the need for wellness awareness programmes Level 4 Level TBA: Pre-2009 was L4 4
Elective 14319 Explore strategies to retain or expand existing business in the insurance/investment industry Level 4 NQF Level 04 3
Elective 12544 Facilitate the preparation and presentation of evidence for assessment Level 4 NQF Level 04 4
Elective 10331 Identify and analyse customer and market related trends impacting on Contact Centres Level 4 NQF Level 04 10
Elective 10026 Identify expertise and resources Level 4 NQF Level 04 3
Elective 10023 Identify internal and external stakeholders Level 4 NQF Level 04 4
Elective 10139 Implement project administration processes according to requirements Level 4 NQF Level 04 5
Elective 10980 Induct a new employee Level 4 NQF Level 04 6
Elective 10388 Interpret basic financial statements Level 4 NQF Level 04 3
Elective 117156 Interpret basic financial statements Level 4 NQF Level 04 4
Elective 243300 Lead a community sport activity Level 4 NQF Level 04 12
Elective 7869 Maintain a preventative maintainance programme Level 4 NQF Level 04 3
Elective 242840 Make oral presentations Level 4 NQF Level 04 2
Elective 242810 Manage Expenditure against a budget Level 4 NQF Level 04 6
Elective 13443 Manage service providers in a micro-lending institution Level 4 NQF Level 04 5
Elective 7836 Monitor customer satisfaction Level 4 NQF Level 04 3
Elective 242819 Motivate and Build a Team Level 4 NQF Level 04 10
Elective 10983 Participate in the implementation and utilisation of equity related processes Level 4 NQF Level 04 5
Elective 114738 Perform financial planning and control functions for a small business Level 4 NQF Level 04 6
Elective 9244 Plan and conduct meetings Level 4 NQF Level 04 4
Elective 7825 Process financial transactions Level 4 NQF Level 04 16
4
Elective 10978 Recruit and select candidates to fill defined positions Level 4 NQF Level 04 10
Elective 242817 Solve problems, make decisions and implement solutions Level 4 NQF Level 04 8
Elective 8607 Support event co-ordination Level 4 NQF Level 04 20
Elective 116927 Apply the principles of employment equity to organisational transformation Level 5 Level TBA: Pre-2009 was L5 10
Elective 114274 Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997) Level 5 Level TBA: Pre-2009 was L5 8
Elective 114278 Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995) Level 5 Level TBA: Pre-2009 was L5 12
Elective 263976 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework Level 5 Level TBA: Pre-2009 was L5 5
Elective 11907 Draft an employment contract Level 5 Level TBA: Pre-2009 was L5 3
Elective 10171 Manage the capture, storage and retrieval of human resources information using an information system Level 5 Level TBA: Pre-2009 was L5 3
Elective 10149 Support the project environment and activities to deliver project objectives Level 5 Level TBA: Pre-2009 was L5 14

 

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:
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