Coaching and Mentoring for Junior Managers and Supervisors

Coaching and Mentoring for Junior Managers and Supervisors can make a real difference!

Some of the benefits of coaching include:

  • Improve your career
  • Be a better boss
  • Up your EQ
  • Achieve your objectives
  • Be a better person and manager

Read more…


coaching and mentoring basics

Coaching and Mentoring Basics for Junior Managers and Supervisors

“Your inner voice is the most powerful coach you will ever have.” 
― Toni Sorenso

Empowering yourself

BOTI’s Coaching and Mentoring Basics Training Programme for Junior Managers and Supervisors (Coaching and Mentoring for Junior Managers and Supervisors)  provides Junior Managers and Supervisors with all the tools and techniques required in order to develop themselves.  BOTI’s  10 course coaching programme of one and a half hours each comes with an introduction to coaching and mentoring basics which will introduce participants to key knowledge, attitudes and skills pertaining to coaching and mentoring within a business environment.

Benefits: discover how to:

  • Get the best from yourself
    • Develop a definite goal focus
    • Communicating with inspiration
    • Confidently manage emotions in conflict situations
    • Self-motivate with a positive attitude especially during tough times
    • Create a positive and productive atmosphere in the workplace
  • Obtain clarity of purpose
    • Developing and maintaining a clear vision


Coaching and mentoring

Who is this Coaching and Mentoring for Junior Managers and Supervisors Programme targeted at?

  • Managers
  • Supervisors

 The Coaching and Mentoring Basics for Junior managers and Supervisors programme covers the following modules:


  • 1. Coaching and mentoring basics in a nutshell




  • 2. Improve your emotional intelligence – EQ

Even with experts engaging in IQ tests as a method of measuring the ability of employees, they acknowledged that the competencies being assessed were only a part of what contributes to an individual’s personal and professional success.  This programme covers the five components of emotional intelligence:

Self-awareness and self-control – understanding one’s core beliefs and values, evaluating how feelings influence actions and responding appropriately in emotional situations.

Empathy – the ability to understand and appreciate the circumstances and viewpoints of others and to understand their needs and feelings. Social expertness – establishing positive relationships with people by projecting openness and optimisim.

Personal influence – establishing credibility and accountability enables one to persuade, guide and inspire others.

Mastery of mission, vision and guiding principles – the ability to understand one’s role, company purpose and how they align.

Steering point – the steering point is the objective that results from a synthesis between goals, hopes for the future and ideals.


  • 3. Benefit from a 360 degree feedback

This programme will introduce you to the elements of 360 degree feedback in terms of performance assessment and takes you through the SARA model:





A feedback session is conducted to help participants understand their feedback and is used to create appropriate action plans.  The following aspects are covered:

Understanding feedback

Interpreting the report

Understanding strengths, derailers and gaps

Peer coaching on feedback

Creating development plans

Peer coaching on development plans


  • 4. Improve assertiveness & Improve self-awareness

This programme will take you through six techniques to improve assertiveness:

Behaviour rehearsal

Repeated Assertion


Negative enquiry

Negative assertion

Workable compromise

Defining self-awareness

The holistic development model


  • 5. Identify your weaknesses as a basis for improvement

While being clear on your strengths is important, you also need to be aware of your weaknesses.  This part of the programme will take you through identifying those weaknesses so that you can plan how you will work around them in order to deliver great results and involves the following steps:

Identify the tasks that you are reluctant to perform

Determine the skills you feel are lacking

Check these tasks and skills against the role description of your current and next roles

Determine whether there is a work-around that resolves the situation

Establish whether this is a task or skill that you need to learn


  • 6.  Learn how to apply a goal-setting formula

Naming goals in general terms

Specifying goals numerically

Specifying goals using a word description

Deciding what the key measures are that determine whether you are making progress

Identifying what additional skills and knowledge you require

Deciding what material resources you need (money, tools, equipment)

Identifying those people who can assist you

Deciding on the timeframe required to achieve the goal in question


  • 7. Learn how to mentor

Starting with yourself

Personal attributes required for coaching and mentoring

Values and attitudes required for mentors and mentees

Roles and responsibilities of mentors

Types of mentor assistance

Getting started: how to set up, monitor and evaluate a mentorship programme

Mentoring skills and strategy: cross-cultural and cross-gender mentoring

Overcoming the obstacles and challenges to mentorship programmes

Overcoming obstacles in ensuring successful mentoring

Phases of the mentoring relationship

Mentoring success and failure factors


  • 8. Develop a positive mental attitude – how attitude affects people & creating a ‘personal code of conduct’

Attitudes can be either positive or negative

A positive mental attitude affects final results since attitudes affect actions

Positive attitudes such as optimism, confidence, desire and enthusiasm tend to create positive results

Negative attitudes such as fear, anger, self-doubt and pessimism tend to create negative results

How to manage your own emotions and how to direct your own thoughts to create optimal emotional balance

How to create and sustain a positive mental attitude in the minds of others

Holding yourself to a higher standard

Establish what you are going to do differently that will help you towards your goals


  • 9. Understand what training you require

Training needs analysis

Recording developmental needs

Relating developmental needs to career development paths

Generate ideas on new ways of doing things and take a role in testing and implementing

Job-shadowing or exposure to other departments or roles, internally and externally

Volunteer for a project or task and learn by doing.  Perhaps take a leading role


  • 10. Close-Out

Summarise what you have learnt through coaching

Develop a sustainable action plan

Fees and Investment

Each coaching session is 1.5 hours and the program is undertaken over 3 months.

For  10 coaching session (at your premises), the fee is R29 750 (excl VAT) per person or R33 915 (including VAT)

If you interest in any of these tests please click on contact form.


Tel: 011-882-8853

Tel: 082-040-0987 (Amanda)

Tel: 063-767-5736 (Odette)