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Developing Positive Assertiveness Training Course Course: Introduction It can be difficult to get this right. Assertiveness sounds like aggression if the person is insecure. And that’s not what any insecure person wants others to think. Thus we look at behaviour first and what behaviour must change to sound confident in oneself and therefore assertive and […]
Emotional Intelligence is all about people. And since we deal with people, not robots all day, having good interpersonal skills and self-awareness is an essential need.
It can be difficult to get this right. Assertiveness sounds like aggression if the person is insecure. And that’s not what any insecure person wants others to think
Our attention management workshop is aimed at the managerial level of personnel specifically although anyone who wishes to learn how to connect with their employees on an emotional level is welcome to attend this workshop.
Body Language Basics Course: Introduction Knowledge of body language is an essential skill in business because 80% of what we say we communicate non-verbally. As an added skill, we also focus on gestures and what common gestures mean in different cultures. Body Language Basics Course :Course Outline Its time to spend an entire workshop on […]
10 Soft Skills You Need 10 Soft Skills You Need Course: Introduction Soft skills are personal skills each employee brings with them into the working environment. There are ten soft skills anyone can develop and improve which will create a better working atmosphere and increase productivity. These skills will also allow participants of the course […]
Change Management Course: Introduction This course is aimed at identifying potential successors, to make the handing over of management from one person to another as smooth as possible. Change Management Course :Course Outline This workshop is part of a series of workshops on management. It is specifically related to the change management workshop. In this […]
Civility In The Workplace Course: Introduction The business world, has its own rules and one cannot throw one’s toys out of the cot every time a colleague annoys you. This workshop focuses on compromise, negotiation and understanding to maintain civil relationships among co-workers. Civility In The Workplace Course :Course Outline The bottom line is: although […]
Quite possibly the best way to train successors and new managers is by coaching and mentoring. This comprehensive course focuses on coaching and mentoring methods that turn potential leaders into leaders and not assistants.
Delivering Constructive Criticism Course: Introduction But you only want to help. Nobody likes being criticised, however there are times when we must make allowances for constructive criticism. This requires a degree of finesse because constructive criticism delivered badly can seem like a personal attack. With this in mind we offer a workshop for supervisors and […]
Facilitation Skills Training: Course Introduction Like life coaching, the modern world has created a demand for facilitators, in this workshop we teach the skills successful facilitators need to have and the knowledge they need to know. In today’s business environment, wherever there are a group of people working on the same service or product, you […]
Generation Gaps Course: Introduction Because old and new workers must share the same space, we teach this course so that the workplace doesn’t become a battleground. Generation Gaps Course :Course Outline The old used to make way for the new – five thousand years ago when the average life expectancy was thirty. But we finicky […]
Setting goals means achieving more Course Introduction If you have goals, you’re already ahead of 75% of the population. This course contains numerous methods of goal setting, and we’ll take you through them step-by-step for each participant to find the method that suits them best. Course Outline Eat the frog. Mark Twain said that if […]
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