Give Us A Call +2711 882 8853

Assertiveness Skills Training Course Course

Quick Look Course Summery: Assertiveness Skills Training Course Course
  • Next Public Course Date: 06/09/2019

  • Length:1 day

  • Price: 1 Person R ex vat3 Person R 0 ex vat10 Person R 0 ex vat

  • Certification Type: Certificate of Attendence

  • Locations & Venues: Call Centre Training Courses are held in JHB, Cape Town, Durban, Port Elizabeth

Assertiveness Skills Training Course Course: Introduction

Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don't delay!  Book now! Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don't delay!  Book now! Luckily, this is a skill that you can fake until the skill is real. We explore assertiveness and how to be assertive without sounding angry or arrogant. Self-confidence plays a large part in coming across as confident and assertive. Our workshop gives participants the tools to change their lives positively.

Assertiveness Skills Training Course Course :Course Outline

1. Introduction Three basic behaviour styles Behaviour can change 2. Successful change in behaviour The five P's of successful change The right road map Self-fulfilling prophecies Positive Mental Imagery Programming yourself for success 3. Emotions Assertiveness Win-win relationships Talking about emotions 4. Changing behaviour Choose assertive words carefully Body-language signals Stop signs and green lights

Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don't delay!  Book now!

5. Broadening your scope of assertiveness Four assertive styles Sending assertive messages Identifying styles to aid communication 6. Power steps Steps to assertive communication Repeat the question Command, don't ask Add emotion Introduce consequences 7. Assertive confrontation Defining the problem Five tools for successful confrontation Active listening Goals for the present and the future Credit for success 8. Assertiveness training Topics not discussed Related topics Workshop objectives 9. Self confidence Assertiveness Self-confidence Styles

Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don't delay!  Book now!

10. Obstacles Negative thinking Personal application Case study 11. Communication skills Listen and understand Ask questions Case study 12. Goal setting Why goals are important SMART Goals Case study 13. Being comfortable Self-worth Create positive self-talk Strengths and weaknesses 14. Looking the part The importance of appearance Body language First impressions 15. Sounding the part How you say things Sounding confident "I" Messages 16. Powerful presentations Address issues immediately Use STAR to solve issues

Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don't delay!  Book now!

17. Coping techniques Building a rapport Disagreeing Consensus 18. Dealing with difficult behaviour Difficult situations Key tactics 19. Topics not discussed Lessons learned Post workshop overview Completion of action plans Post workshop evaluation

Assertiveness Skills Training Course Course: Course Duration

1 day/s

Who should attend: Assertiveness Skills Training Course Course

This is a general employee course, also for managers. **Quote does not include Any Exam Fees (if applicable) IMPORTANT ACTION: Do Not Wait To Improve Your Skills.   Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal You might also like:  Presentation Skills Training Course

Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don't delay!  Book now!

Get Free & personalised Training Advice

Enjoy incredible savings the more delegates you send. See for yourself...

BOTi COURSE COST CALCULATOR

Simply Select a date to see cost

 
m banner