BOTi Combined Course – Effective Sales Training

 
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Description

Effective Sales Training: Course Introduction

There is a right way and a wrong way to speak to a customer. Let us show your teams how to get it right, every time.

Our combined beginner’s, advanced and tele-sales workshop, gives participants the skills they need to become effective salespersons.

The BOTi Call Centre Training Course will give all participants the skills, poise and confidence they need to become excellent service representatives. Increasing customer loyalty through efficiency and empathy which will enhance your customer journey.

Effective Sales Training: Course Outline

In this course we teach trainees to develop the already exceptional skills that they have working with people. This workshop will help participants define and understand call centre strategies, we will teach trainees to identify the different types of buying motivation and we will link this course back to our soft skills course by teaching the SMART method to create and attain goals. Effective communication and telephone etiquette are the cornerstones we will build upon.

The course outline (Sales Consultant Training, Sales Representative Training, Sales Services, Technical Sales Training, Strategic Sales Training) is as follows:

1. Sales Fundamentals
The Sales Process
Elements of Selling
Understanding Sales Terms

2. Professional Image
Developing your professional image
Self – Management

3. Handling Clients
Finding customers
Connecting with customers
Finding Sales Solutions

4. The Sales Presentation
Anticipating objections
Creating a sales presentation
Responding to objections

5. Gaining Customer Commitment
Building Relationships
Demonstrating the need
Satisfying the need

6. Studying the market
Sales Strategies
Analysing markets and Competitors
Researching clients

7. Develop a Winning Strategy
Consulting with clients
Developing solutions

8. Effectively closing a sale
Demonstrating the benefits
Confirming commitment
Closing the sale and following up

Effective Sales Training: Course Duration

1 day/s

Effective Sales Training: Who should attend

This course is intended for advanced sales persons.

**Quote does not include Any Exam Fees (if applicable)

IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

Book Now for this course (Sales Consultant Training, Sales Representative Training, Sales Services, Technical Sales Training, Strategic Sales Training) by Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

Don’t delay. Skill up at BOTi Today.