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BOTi Advanced Course - Facilitation Skills Training

Quick Look Course Summery: BOTi Advanced Course - Facilitation Skills Training
  • Next Public Course Date: 05/09/2019

  • Length:2 day

  • Price: 1 Person R ex vat3 Person R 0 ex vat10 Person R 0 ex vat

  • Certification Type: Certificate of Attendence

  • Locations & Venues: Call Centre Training Courses are held in JHB, Cape Town, Durban, Port Elizabeth

 

Facilitation Skills Training: Course Introduction

Like life coaching, the modern world has created a demand for facilitators, in this workshop we teach the skills successful facilitators need to have and the knowledge they need to know.

In today's business environment, wherever there are a group of people working on the same service or product, you can be sure that at some stage you will need a facilitator. Whether it's to implement new changes or part of a bargaining council or to facilitate a project, the need is real and facilitation skills are becoming indispensable. These skills can add great value to any established company.

Facilitation Skills Training: Course Outline

1. Introduction Pre workshop review Workshop objectives 2. Definition Meaning of facilitation Meaning of a facilitator When is facilitation appropriate Case study 3. Process versus content Process Content Facilitator's focus Case study 4. Laying the groundwork Choosing a facilitated approach Planning for a facilitated meeting Collecting data Case study 5. The Tuckman - Jensen model Forming Storming Norming Performing Case study 6. Building consensus Encouraging participation Gathering information Presenting Information Synthesizing and summarising Case study 7. Reaching a decision Identifying options Creating a short list Choosing a solution Using the Multi-Option Technique Case study 8. Dealing with difficult people Addressing disruptions Common types of difficult people Helping the group resolve issues Case study 9. Addressing group dysfunction Using ground rules to prevent dysfunction Restating and reframing issues Ways to restate or rephrase Getting back on track Case study 10. About intervention Why it may be necessary When to intervene Levels of intervention Case study 11. Intervention techniques Using your processes Boomerang it back ICE: Identify, Check, Evaluate Case study 12. Topics not discussed Post workshop overview

Facilitation Skills Training: Course Duration

2 day/s

For Facilitation Workshop, Facilitation Classes, Facilitation Skills Courses in Cape Town, Durban and Johannesburg contact BOTI today !

Facilitation Skills Course: Who should attend

This course is intended for managers who negotiate regularly.

**Quote does not include Any Exam Fees (if applicable)

For Facilitation Workshop, Facilitation Classes, Facilitation Skills Courses in Cape Town, Durban and Johannesburg contact BOTI today

IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

For Facilitation Workshop, Facilitation Classes, Facilitation Skills Courses in Cape Town, Durban and Johannesburg contact BOTI today

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