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Microsoft Office Outlook 2010 or 2013 Beginners Course

Quick Look Course Summery: Microsoft Office Outlook 2010 or 2013 Beginners Course
  • Next Public Course Date: 06/09/2019

  • Length:1 day

  • Price: 1 Person R ex vat3 Person R 0 ex vat10 Person R 0 ex vat

  • Certification Type: Certificate of Attendence

  • Locations & Venues: Call Centre Training Courses are held in JHB, Cape Town, Durban, Port Elizabeth

Microsoft Office Outlook 2010 or 2013 Beginners Course: Introduction

E-Mail is part of daily life, be it business or personal. Yet E-Mail protocol depends on whoever tells you what the protocol is. People tend to be far more informal with E-Mails than they should be, and the consequences of appearing uninformed or unprofessional can be disastrous. The Business Optimisation Training Institute offers several workshops on E-Mail and Microsoft Outlook, the world’s premier desktop application. Our first workshop is for beginners, entry level personnel and those who have never used Microsoft Outlook before. We offer a one day workshop at the completion of which, participants will receive a Certificate of Attendance. All workshop materials required by participants will be provided.

Microsoft Office Outlook 2010 or 2013 Beginners Course :Course Outline

1. An Introduction to Outlook 2010 Connecting to Email Accounts Connecting to Hotmail Accounts Troubleshooting Connection Problems Connecting to Exchange Accounts Connecting to Internet Accounts 2. A closer look at the Outlook Window The Outlook Program Window Outlook Modules The Ribbon and Backstage View Modules and Item Tabs The Mail Module Mail Module Views The Navigation Pane Message Windows The Calendar Module Calendar Options and Content The Calendar Window The Contacts Module The Contacts Module Content Record Contact Window Tasks Module Content Tasks Window 3. Sending and Receiving E-Mails Creating an E-Mail Entering Content Saving and Sending Messages Inserting Flies as Attachments Troubleshooting File Types and Extensions Addressing Messages Troubleshooting Addressing Messages Viewing Messages and Attachments Viewing Conversations Customising the Reading Pane Viewing Reading Pane Content Marking Messages as Read Keyboard Shortcuts Viewing Sender Information Presence Icons Contact cards Replying to Messages 4. Saving and Accessing Content Information Editing and Saving Contact Information Creating Contact Records Address Books Communication with Contacts Inserting Contact Information from Contact Records Selecting Recipients from Address Books Displaying Contact Record Views Customising User Fields Printing Contact Records 5. Scheduling Scheduling and Editing Appointments Adding Public Holidays to a Calendar Creating an Appointment from a Message Scheduling and Editing Events Scheduling Meetings Changing and Cancelling Meetings Replying to Meeting Requests Displaying the Calendar Views Using the Date Navigator 6. Tracking Tasks Creating a Task Task Options Creating Tasks from Outlook Items Updating Tasks Removing Tasks from the Task List Managing Task Assignments Delegating Tasks Accepting Delegated Tasks Displaying Views of Tasks Finding and Organising Tasks

Microsoft Office Outlook 2010 or 2013 Beginners Course: Course Duration

1 day/s

Who should attend: Microsoft Office Outlook 2010 or 2013 Beginners Course

This course is intended for novice users of Microsoft Outlook. **Quote does not include Any Exam Fees (if applicable) IMPORTANT ACTION: Do Not Wait To Improve Your Skills.   Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

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