Emotional intelligence Training Course

Introduction: Emotional intelligence Training Course

Emotional intelligence describes the Skill to understand 1 own feelings. It also provides awesome knowledge on how emotion influences motivation as well as behavior. The principles of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With the help of our Emotional Intelligence program your delegates will gain a better Comprehending of self-management as well as self-awareness. This particular in turn will supply them better knowledge as well as control over their particular actions as well as emotions. With a greater Comprehending of emotions your participant’s will experience a positive influence on their particular professional as well as personal lives.


Emotional intelligence Training Course


Recommended Prior Experience and Knowledge: Emotional intelligence Training Course

This course will assist delegates in understanding: Emotional intelligence
For the Emotional intelligence Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English

Outline: Emotional intelligence Training Course

Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Key outcomes of the course include:
BOTI’s Program Outline

Component 1: Starting Out
• Activities to break the ice
• Housekeeping matters and administration
• The Parking Area
• program Objectives

Component 2:Exactly What is Emotional Intelligence
• Self Management
• Self Regulation
• Empathy
• Self Awareness
• Self Motivation

Component 3:4 abilities in Emotional Intelligence
• Understand Emotional Meanings
• utilize Emotions to Facilitate Thinking
• How to Accurately Perceive Emotions
• Manage Emotions

Component 4:Verbal Communication abilities
• Focused Listening
• Asking Queries
• Communicating with Flexibility and as well as Authenticity

Component 5:Non-Verbal Communication abilities
• The Signals You Send to Others
• Body Language
• It Is Not Exactly What You Say, It Is The Manner In Which You Say It

Component 6:Social Management as well as Responsibility
• Benefits of Emotional Intelligence
• Articulate your Emotions Utilizing Language.

Component 7:Tools to Regulate Your Emotions
• observing the Other Side
• Self Management as well as Self Awareness
• Giving in Without Giving Up

Component 8:Gaining Control
• Utilizing Coping Thoughts
• Utilizing Relaxation Techniques
• Bringing it All Together

Component 9:Business methods (I)
• Understand Emotions as well as How to Manage Them in the Workplace
• Role of Emotional Intelligence at Work
• Disagreeing Constructively

Component 10:Business methods (II)
• Optimism
• Pessimism
• The Balance Between Optimism & Pessimism

Component 11:Making an influence
• Making A Powerful First Impression
• Assessing a scenario
• Being Zealous without Being Offensive

Component 12:Concluding
• Wise Men’s words
• Assessment of Parking Area
• Key Learnings
• Evaluations as well as Completion Of activity Plans



Course duration and fees: Emotional intelligence Training Course

Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

Please contact BOTI for information around costing

Emotional Intelligence Quiz

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Course Schedule

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