Interpersonal Skills Training Course

This comprehensive course (Interpersonal Skills Training Course) enables managers to do the following:

  • Liaising and networking with internal and external stakeholders.
  • Identifying and minimising personal conflict in the workplace.
  • Devising and applying a strategy to establish constructive relationships with team members and to establish constructive relationships with managers.

Interpersonal Skills Training Course

The Challenge Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Interpersonal skills are a key to operating effectively in a work environment. This is to ensure harmonious relationships between various members of the organization  and to achieve strategic objectives.

The Solution (Interpersonal Skills Training Course: Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa)

The outcomes of the course (Interpersonal Skills Training Course) include:

 

  • Devise and apply a strategy to establish constructive relationships with manager(s)..  Managers are kept informed of activities, progress and results of the unit.  A process for seeking and exchanging information, and seeking advice is agreed. Managers in the unit are consulted on issues that are relevant to their area of responsibility .
  • Liaise and network with internal and external stakeholders. Opportunities for networking are identified. Networking opportunities are identified.  Avenues for communicating with stakeholders are explored.
  • Devise and apply a strategy to establish constructive relationships with team members in a unit.
  • Identify and minimise personal conflict in a unit. Information on the procedures for dealing with conflict in a unit is communicated to team members.  Actions taken to resolve potential and actual conflict are taken to deal promptly. Conflict situations are referred to appropriate managers where required in terms of the entity’s policies and procedures.
  • The strategy is developed through a consultative process that involved all team members in the development of goals and objectives to obtain commitment and support.  Opportunities for team members to discuss work-related and personal issues are identified. Feedback and advice to team members are offered in a positive manner. Team members are informed about developments and changes that may affect them.

Delivery Method (Interpersonal Skills Training Course:Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa)

  • One-day Instructor Led classroom based training
  • Strong delegate participation and practical application of theory

Our objective is to ensure that the acquired tools and knowledge are user friendly and easily applied in the workplace.

All delegates (for Interpersonal Skills Training Course:Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa)  will receive:

  • Material, refreshments (lunch, tea),  after training assistance for 3 months (Interpersonal Skills  Training Course)
  • Memory stick (with relevant tools and models that can be easily accessed when applied back at work) (Interpersonal Skills Training Course)

Interpersonal Skills Training Course is an essential skill.

Course Schedule

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