There’s an important difference between giving up and letting go.” 

–        Jessica Hatchigan

Learn what the anger cycle is about and learn how to deal with the phases of anger in detail. For instance – what is the body’s response to anger?

BOTI’s training program (Anger Management Course) explores common myths about anger i.e., the myth that anger is a bad emotion.

Delegates learn that anger is instinctive and we show them the do’s and don’ts in responding to anger. We take an in-depth look at helpful and unhelpful ways of dealing with anger. In this course the activities sheets are very important as participants will use them to learn how to gain control of anger, the physical signs, the mental signs and the emotional signs.

One of the ways we teach our delegates to control anger is by using coping thoughts and relaxation techniques. Both skills are easy to develop and apply within the work and home environment. Delegates are taught that anger isn’t personal and are shown how to “separate the person from the issue”. 

Once participants understand what anger is, they are taught ways to dissipate anger – like using constructive disagreement. As a group they develop solutions to solve problems or disagreements relevant to the group.

Each participant will draw up their own personal anger plan which focuses on identifying triggers and de-escalation. We encourage students to keep an anger log to monitor their behaviour and how it changes when applying the techniques taught in anger management.

We don’t forget to teach participants how to deal with angry people and here again the de-escalation techniques come in handy along with knowledge about the energy curve. Another skill is using the triple A approach (Alter, Avoid, Accept) – (NB: the feedback from this simple technique has been tremendous). We round off the course (Anger Management Course) by showing students how the different techniques come together.

This Week’s Tip on: Anger Management:

TIP: Has someone pushed your buttons? Are you about to crack?…. Close your eyes and breathe, then count from one to ten while feeling the anger drain from your body into the floor. When you open your eyes, you are in control not your anger and you are already thinking of alternatives to whatever or whoever pushed your buttons.

Please consult the following link for more details on the course (Anger Management Course).

For an in-depth look at what other courses we offer click on our secure website boti.co.za  or alternatively view our latest course schedules .