Social Media In The Workplace Training Course

Introduction: Social Media In The Workplace Training Course

We are being flooded with Social Media invitations as well as updates. Web-based communication icons like Twitter, Facebook, YouTube, as well as LinkedIn are dominating the way we interact with each other. individuals are feeling the need to be updated at all times. It has become a time eater, as well as businesses are quickly becoming aware of the drain it can have on productivity. individuals love to share, but they need to know Exactly What is alright to share as well as Exactly What should not be sent out.

Comprehending Social Media is about communicating the right way. We are beginning to communicate more By Utilizing electronic means than face to face. Talking on a phone has been replaced more as well as more with SMS (texting.) Social media channels are becoming the main form of communication as well as your delegates will realize how Social media as well as the Workplace can work together.

 Social Media In The Workplace Training Course

Social Media In The Workplace Training Course

 

Recommended Prior Experience and Knowledge: Social Media In The Workplace Training Course

This course will assist delegates in understanding: Social Media In The Workplace
 

For the Social Media In The Workplace Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English
 

 

Outline: Social Media In The Workplace Training Course

Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Key outcomes of the course include:
BOTI’s Program Outline

Component 1: Starting Out
• Activities to break the ice
• Housekeeping matters and administration
• The Parking Area
• program Objectives

Component 2: Exactly What is Social Media?
• Online Communities
• User Created Content
• Information Sharing
• Communication Tools
• Training Example
• Component 2: Assessment Queries

Component 3: Defining Your Social Media Policy (I)
• It Should be a Living Document
• Choosing an Information Officer
• Exactly What Can as well as Cannot Be Shared
• Legal as well as Ethic Specifications
• Training Example
• Component 3: Assessment Queries

Component 4: Defining Your Social Media Policy (II)
• brand new Hire Orientation
• Let Common Sense Guide You
• Nothing Offensive
• Rules on Soliciting as well as Personal Posts
• Training Example
• Component 4: Assessment Queries

Component 5: Making A Living Document
• Exactly What is a Living Document?
• How Often is it Revised?
• Who Will be in Charge
• Change Management
• Training Example
• Component 5: Assessment Queries

Component 6: Keeping an Eye on Security
• Password Rules
• Needs Constant Monitoring
• Keeping Information Confidential
• Protecting Intellectual Property
• Training Example
• Component 6: Assessment Queries

Component 7: Rules to Follow When Posting (I)
• Always demonstrate Respect
• Stop as well as Think Before You Post
• Always be Honest
• Never Discredit or Talk Ill of Competitors
• Training Example
• Component 7: Assessment Queries

Component 8: Rules to Follow When Posting (II)
• Be Transparent
• Act Like You Would in Real Life
• Grammar as well as Spelling Still Counts
• Never Post When You Are Angry
• Training Example
• Component 8: Assessment Queries

Component 9: Benefits of Social media
• From Audience to Author
• Builds Customer Loyalty
• Speed as well as Flexibility in Communication
• 2 Way Communications
• Training Example
• Component 9: Assessment Queries

Component 10: The Pitfalls of Social Media
• Bullying
• Group Think
• Trolling
• Remember, It Is Out There Forever
• Training Example
• Component 10: Assessment Queries

Component 11: Pay Attention to Your Customers
• They supply awesome suggestions
• It Makes Them Happy
• Improves Your Brand
• Improves Product Development
• Training Example
Concluding• Component 11: Assessment Queries

Component 12: Concluding
• Wise Men’s words
• Assessment of Parking Area
• Key Learnings
• Evaluations as well as Completion Of activity Plans

 

 

Course duration and fees: Social Media In The Workplace Training Course

Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

Please contact BOTI for information around costing

Course Schedule

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