Executive Secretaries Personal Assistant Training Course

Executive Secretaries Personal Assistant Training Course

Stand out above the rest!

Executive Secretaries Personal Assistant Training Course: Executive secretaries of the modern time need the ability to work closely with executives and bosses.

They are required to have the following skills:

o   problem solving

o   multi-task or “juggle many balls” at the same time and without dropping any!

o    Be highly organised and efficient

o    Able to work to tight deadlines

o    Works towards high standards of accuracy and efficiency

o    Maintain confidentiality and discretion at all times

o    Courteous, friendly and tactful.

o    Professional when dealing with Senior Staff, Fellows, alumni, donors, colleagues and students

o    Ability to juggle priorities and has effective coping strategies

o    Accepts accountability for results

o    Team player who is proactive and energetic and keen to make things happen

o     Flexible and will to contribute by helping others

 

Executive Secretaries Personal Assistant Training Course

The Challenge

Skills learnt in this course (Executive Secretaries Personal Assistant Training Course) include the ability to:

 

o   Obtain knowledge of business environment

o   Establish and maintain working relationships

o   Plan and organise your own work

o   Maintain files and records.

 

The Solution (Executive Secretaries Personal Assistant Training Course: Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa)

In detail the following is taught in Executive Secretaries and Personal Assistance Skills Training Course:

o   Knowledge of the business environment is demonstrated with relation to people, legislation, and documentation. Planning aids are described and used in line with scheduling techniques, time management and work prioritisation, to plan and monitor work. Routine and unexpected tasks are identified and prioritised according to organisational procedures. Anticipated difficulties in meeting deadlines are promptly reported. Assistance is requested, where necessary, to meet specific demands and deadlines.

o   Establish and maintain working relationships. Team working, relationship and conflict management, and communication styles are described. Information is provided to internal and external customers in line with routine requirements and on-off requests. Information, advice and resources required are communciated. Commitments are met.

Opportunities are taken to promote the image of the department and organisation to internal and external customers. Confidentiality and data protection is maintained.

o   Maintain files and records. Information sorting, handling and storage procedures are explained. New documentation and records are filed. Item movements are monitored and recorded where necessary. Opportunities for improving filing systems are identified and brought to the attention of the appropriate person.

 

Training Approach (Executive Secretaries Personal Assistant Training Course)

Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced. 

The course has a strong focus on an outcomes based approach and is presented to encourage group participation and involvement. Key mechanisms used include:

 

  • Role-plays
  • Practical relevant Exercises
  • Speeches and Presentations
  • Team sessions
  • Practical Demonstrations
  • Questionnaires
  • Discussions  and
  • Case examples

 

 

All delegates (for Executive Secretaries Personal Assistant Training Course:Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa)  will receive:

  • Material, refreshments (lunch, tea),  (Executive Secretaries Personal Assistant Training Course)
  • Memory stick (with relevant tools and models that can be easily accessed when applied back at work) (Executive Secretaries Personal Assistant Training Course)

Course Schedule and Costs

Please click on links below for price and venue of the courses:

Executive Secretaries Personal Assistant  Training Course teaches essential skills. Book Now! View Calendar for the latest course