Business Optimization Training Institute
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  • Masterclasses
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    • All Courses
    • AI and Microsoft
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      • AI at Work: ChatGPT and Copilot for Everyday Tasks (3-hour online masterclass)
      • Microsoft Copilot in Word, Excel, Outlook and Teams (3-hour online masterclass)
      • Excel Power Session: XLOOKUP, PivotTables and Dynamic Arrays (3-hour online masterclass)
      • Power BI Foundations: Build Your First Live Report (3-hour online masterclass)
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    • HR and labour law
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      • Labour and Employee Relations: Discipline and Grievances Done Right (3-hour online masterclass)
      • Interviewing Skills: Competency-Based Interviews That Reduce Bias (3-hour online masterclass)
      • POPIA for Every Employee: Handling Personal Information Safely (3-hour online masterclass)
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    • People and communication
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      • Effective Business Communication: Emails, Reports and Presentations That Land (3-hour online masterclass)
      • Conflict Resolution: Handling the Tough Conversations at Work (3-hour online masterclass)
      • Emotional Intelligence for Leaders: Managing Yourself and Others (3-hour online masterclass)
      • Presenting with Impact: Confident Online and Boardroom Presentations (3-hour online masterclass)
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    • Personal effectiveness
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      • Time Management and Focus in a Hybrid Workplace (3-hour online masterclass)
      • Personal Mastery: Goals, Habits and a Growth Mindset (3-hour online masterclass)
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    • Business acumen and customers
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      • Finance for Non-Financial Managers: Reading the Numbers Fast (3-hour online masterclass)
      • Basic Project Management: Plan, Deliver and Keep Teams on Track (3-hour online masterclass)
      • Customer Service Excellence: Turning Complaints into Loyalty (3-hour online masterclass)
  • Accredited
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    • QCTO Occupational Certificates
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      • Occupational Certificate: Project Manager (SAQA I.D. 101869; NQF Level 5; Credits: 240)
      • Occupational Certificate: Management Assistant (SAQA I.D. 101876; NQF Level 5; Credits: 316)
      • Occupational Certificate: Office Administrator (SAQA I.D. 102161; NQF Level 5; Credits: 445)
      • Occupational Certificate: Office Supervisor (SAQA I.D. 118740; NQF Level 5; Credits: 240)
      • National Occupational Certificate: Retail Supervisor (SAQA I.D. 121316; NQF Level 4; Credits: 129)
      • Occupational Certificate: Retail Chain Store Manager (SAQA I.D. 103150; NQF Level 5; Credits: 106)
      • Occupational Certificate: Dispatching and Receiving Clerk (SAQA I.D. 99446; NQF Level 3; Credits: 34)
      • Occupational Certificate: Learning and Development Advisor (SAQA I.D. 118774; NQF Level 7; Credits: 195)
      • Occupational Certificate: Quality Assurer (SAQA I.D. 118769; NQF Level 5; Credits: 106) – Part-Qualification
      • Occupational Certificate: Entrepreneur (SAQA I.D. 124485; NQF Level 3; Credits: 63) – Part-Qualification
      • National Occupational Certificate: Sales Representative (SAQA I.D. 121792; NQF Level 4; Credits: 155)
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    • QCTO Skills Programmes
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      • Occupational Skills Programme: Assessment Practitioner (Assessor) – SP-220320
      • Occupational Skills Programme: Work Based Learning and Development Practitioner (Workplace-Based Practitioner) – SP-220322
      • Occupational Skills Programme: New Venture Creation – SP-210401
      • Occupational Skills Programme: Workplace Essential Skills – SP-211009
      • Occupational Skills Programme: Conflict Management – SP-210409
      • Occupational Skills Programme: Workplace Preparation – SP-201201
      • Occupational Skills Programme: Effective Problem Solving and Decision Making – SP-250803
      • Occupational Skills Programme: Team Motivator – SP-250802
      • Occupational Skills Programme: Managing Workplace Discipline – SP-250708
      • Occupational Skills Programme: Project Management Facilitator (Project Management for Non-Project Managers) – SP-250710
      • Occupational Skills Programme: Time Study Clerk – SP-220331
      • Occupational Skills Programme: Basic End User Computing – SP-240201
      • Occupational Skills Programme: Intermediate End User Computing – SP-240202
      • Occupational Skills Programme: Advanced End User Computing – SP-240203
      • Skills Development Facilitation Practitioner – SP-220321 (5 days)
      • Learning and Development Facilitator – SP-220319 (5 days)
      • Learning Support Facilitator – SP-211007 (5 days)
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    • Unit-Standard Short Courses
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      • Taking Charge as a Team Leader in Achieving Company Goals (Unit Standard 242821)
      • HIV/AIDS in the Workplace (Unit Standard 13915)
      • Produce Business Plans for a New Venture (Unit Standard 114592)
      • Interpret Basic Financial Statements (Unit Standard 117156)
      • Develop a Plan to Enhance Team Performance (Unit Standard 13912)
      • Time Management: Manage Time and Work Processes (Unit Standard 14342)
      • Operate in a Team – Teamwork Skills (Unit Standard 8420)
      • Business Report Writing (Unit Standard 110023) (2 days)
      • Business Writing and Records (Unit Standards 12153 + 110009) (3 days)
      • Managing Conflict in the Workplace (Unit Standard 114226) (3 days)
      • Negotiating to Resolve Conflict (Unit Standard 117853) (3 days)
      • Coaching First-Line Managers (Unit Standard 252035) (3 days)
      • Costing and Pricing for a Business (Unit Standard 263455) (2 days)
      • Developing Administrative Procedures (Unit Standard 110003) (3 days)
      • Labour Relations for Managers (Unit Standard 116394) (3 days)
      • Managing Individual and Team Performance (Unit Standard 11473) (3 days)
      • Operational Planning (Unit Standard 252032) (3 days)
      • Problem Solving and Decision Making (Unit Standard 242817) (3 days)
      • Producing a Business Plan (Unit Standard 119670) (3 days)
      • Reception and Front Office (Unit Standards 13928 + 7790) (3 days)
      • Risk Management (Unit Standard 252025) (3 days)
      • Tender for Business or Work (Unit Standard 119712) (3 days)
      • Writing a Winning Tender (Unit Standards 119459 + 114593) (3 days)
      • Achieving Objectives Systematically (Unit Standard 242822) (3 days)
      • Basic Workplace Research and Data (Unit Standards 9009 + 8418) (3 days)
      • Brand Mix Elements (Unit Standard 10048) (3 days)
      • Business Calculations and Cash Handling (Unit Standards 7469 + 14353) (2 days)
      • Office Costs and Supplies Control (Unit Standards 7456 + 13937) (3 days)
      • Analysing Media Developments for Business (Unit Standard 13943) (3 days)
      • Building Teams to Achieve Goals (Unit Standard 252037) (2 days)
      • Conflict Management (Unit Standards 9533 + 10170) (2 days)
      • Events, Travel and Bookings (Unit Standards 13929 + 7706) (2 days)
      • Knowledge Management (Unit Standard 252044) (2 days)
      • Leading Change (Unit Standard 252021) (3 days)
      • Managing Suppliers, Stock and Assets (Unit Standards 109999 + 13945) (3 days)
      • Monitoring Team Performance (Unit Standard 252034) (3 days)
      • Motivating and Building a Team (Unit Standard 242819) (3 days)
      • People Development and Talent Management (Unit Standard 252029) (3 days)
      • Personal Effectiveness at Work (Unit Standard 110021) (2 days)
      • Production and Operations for a New Venture (Unit Standard 263434) (2 days)
      • Promoting Innovation (Unit Standard 252020) (2 days)
      • Recruiting and Selecting Staff (Unit Standard 12140) (3 days)
      • Speaking and Chairing Meetings (Unit Standards 119462 + 242816) (3 days)
      • Strategic Planning for a New Venture (Unit Standard 263456) (2 days)
      • Tendering for Business (Unit Standard 114593) (2 days)
      • Team Leader Duties and Safety (Unit Standards 242821 + 242668) (3 days)
      • Analysing Financial Information (Unit Standards 7468 + 117156) (3 days)
      • Customer and Colleague Communication (Unit Standards 14338 + 14349) (2 days)
      • Decision Making and Time Management (Unit Standards 9015 + 15234) (3 days)
      • Code of Conduct and Management Roles (Unit Standards 242815 + 242818) (3 days)
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    • SETA Qualifications
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      • Further Education and Training Certificate: Business Administration Services (NQF Level 4)
      • Further Education and Training Certificate: New Venture Creation (NQF Level 4)
      • Further Education and Training Certificate: Generic Management (NQF Level 4)
      • National Certificate: Business Administration Services (NQF Level 3)
      • National Certificate: Business Administration Services (NQF Level 2)
      • National Certificate: New Venture Creation (SMME) (NQF Level 2)
      • National Certificate: Management (NQF Level 3)
      • National Certificate: Generic Management (NQF Level 5)
  • Non-Accredited
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    • Artificial Intelligence & Copilot
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      • AI for Marketing (2 days)
      • Unleashing the Power of AI for Everyday Work (2 days)
      • Introduction to AI for the Workplace (1 day)
      • ChatGPT for Business (1 day)
      • Prompt Engineering Essentials (1 day)
      • AI for Managers and Leaders (1 day)
      • AI for HR Professionals (1 day)
      • AI for Sales Teams (1 day)
      • AI for Finance and Accounting (1 day)
      • AI for Project Managers (1 day)
      • Microsoft Copilot for Productivity (1 day)
      • AI Tools for Everyday Productivity (1 day)
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    • Supply Chain, Procurement & Contracts
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      • Procurement and Supply Chain Management Training (2 days)
      • Supply Chain Management Course (1 day)
      • Contract Management Course (2 days)
      • Tender Training Course: Secure Business for a New Venture (3 days)
      • Service Provider Management Course (3 days)
      • Tender for Business or Work in a New Venture (2 days)
      • Mastering Service Level Agreements and Contracts (3 days)
      • Governance & Efficiency in Tendering and Supply Chain Management (3 days)
      • Logistics and Distribution Management Course (2 days)
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    • Train the Trainer & ETDP
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      • Facilitation Skills Training Course (2 days)
      • Train the Trainer Essentials Course (1 day)
      • Train the Trainer (Facilitator Training) Course (3 days)
      • Assessor Skills Training Course (3 days)
      • Moderator Skills Training Course (3 days)
      • Skills Development Facilitator (SDF) Training Course (3 days)
      • Learner Support and Guidance Training (3 days)
      • Design and Develop Effective Learning Material Training (3 days)
      • Professional Facilitator Training Course (3 days)
      • National Certificate: Occupationally Directed ETD Practices (ODETDP) 50334 – Enrolled Learners Only
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    • Administration & Office Support
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      • Executive Assistant, Personal Assistant and Administrator Training (2 days)
      • Reception and Telephone Etiquette Training (2 days)
      • Office Management Training Course (1 day)
      • Administrative Office Procedures Course (1 day)
      • Digital Citizenship Course (1 day)
      • Organisational Skills Course (1 day)
      • Mastering Asset and Inventory Management: Stock and Fixed Assets (2 days)
      • Fraud Prevention and Control in an Office Environment (3 days)
      • Professional Receptionist Training (2 days)
      • Human Rights Training – Rights and Responsibilities under the South African Constitution (1 day)
      • Applying the Principles of Knowledge Management (3 days)
      • Mastering Data and Records Management (2 days)
      • Events Management Expertise: Meetings, Functions and Travel (2 days)
      • Powerful Project Management for Project Team Members (3 days)
      • Executive Assistant, Personal Assistant and Administrator Training (3 days)
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    • Communication & Business Writing
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      • Email Etiquette Course (1 day)
      • Business Writing Skills for Function and Purpose (2 days)
      • Chairing a Meeting with Confidence & Keeping Good Minutes (1 day)
      • Business Writing Skills for Function and Purpose (1 day)
      • Assertiveness and Self-Confidence Course (1 day)
      • Body Language Basics Course (2 days)
      • Communication Strategies Training (1 day)
      • Interpersonal Skills Course (1 day)
      • Media and Public Relations Course (1 day)
      • Proposal and Tender Writing Training (2 days)
      • Public Speaking Training (2 days)
      • Social Intelligence Course (1 day)
      • Professional Presentations Course (2 days)
      • Developing Your Interpersonal Skills to Effectively Resolve Conflict (2 days)
      • Key Negotiation Skills (2 days)
      • Report Writing Course (3 days)
      • Chairing a Meeting with Confidence & Keeping Good Minutes (2 days)
      • Business Writing Skills for Function and Purpose (3 days)
      • Business Communication Strategies: Verbal, Non-Verbal and Written (3 days)
      • Master Effective Business Communication & Presentation Skills (5 days)
      • Voice and Speech Training for Business (1 day)
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    • Finance
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      • Sage Pastel Introduction to Bookkeeping Fundamentals (2 days)
      • Sage 50cloud Pastel Partner Intermediate Course (4 days)
      • Sage 50cloud Pastel Partner Advanced Course (2 days)
      • Sage Pastel Payroll Administration Course (5 days)
      • Sage 50cloud Pastel Xpress Training Course (3 days)
      • Long-Term Investing and Trading Course (2 days)
      • Sage 50cloud Pastel Partner Bundle: Bookkeeping and Software (5 days)
      • Finance for Non-Financial Managers Training (2 days)
      • Basic Bookkeeping Course (2 days)
      • Budgets and Financial Reports Course (1 day)
      • Costing and Pricing Training for a Business Venture (3 days)
      • Business Unit Budgeting: Apply the Budget Function (3 days)
      • Sage VIP Payroll Training (2 days)
      • VAT & Tax Basics for Finance Professionals (1 day)
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    • Graphic Design & CAD
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      • Graphic Design Fundamentals Training (2 days)
      • MicroStation Fundamentals Course (3 days)
      • AutoCAD Advanced Course (3 days)
      • Autodesk Inventor Essentials Course (3 days)
      • Autodesk Inventor Advanced Course (5 days)
      • Autodesk Revit Structure Essentials (3 days)
      • Autodesk Revit MEP Essentials (3 days)
      • CorelDRAW for Beginners Course (2 days)
      • Adobe Illustrator Course for Beginners (2 days)
      • Adobe Acrobat Pro for Beginners (1 day)
      • Managing a Drawing Office Training (2 days)
      • MicroStation 3D Course (3 days)
      • CorelDRAW for Intermediate & Advanced Users (2 days)
      • AutoCAD Electrical Essentials Training (3 days)
      • AutoCAD Plant 3D Essentials Training (5 days)
      • AutoCAD Civil 3D Essentials Training (4 days)
      • Autodesk Revit Architecture Essentials (3 days)
      • Introduction to Technical Drawing Course (2 days)
      • AutoCAD Essentials (2D) (3 days)
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    • Health, Safety & Wellness
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      • Occupational Health and Safety (OHS) Course (2 days)
      • Anger Management Course (1 day)
      • Attention Management Course (1 day)
      • Managing Workplace Anxiety Course (1 day)
      • Health and Wellness at Work Training (1 day)
      • Increasing Your Happiness Course (1 day)
      • Personal Productivity Course (1 day)
      • Work-Life Balance Course (1 day)
      • Taking Initiative Course (1 day)
      • OHS Act Legal Liability for Section 16.2 Appointees and Managers (1 day)
      • Incident and Accident Investigation Training (1 day)
      • Health and Safety Representative (SHE Rep) Training (2 days)
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    • Human Resources, Labour & Employment Equity
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      • Labour Relations and Labour Law Fundamentals (3 days)
      • Chairing Disciplinary Hearings Course (3 days)
      • Black Economic Empowerment (B-BBEE) Fundamentals Training (1 day)
      • Employment Equity Fundamentals Training (2 days)
      • Effectively Manage Human Resources & Labour Relations (2 days)
      • HIV/AIDS Workplace Management Training (1 day)
      • Effective Disciplinary Hearing Training (2 days)
      • Change Management: Formulate Recommendations for a Change Process (1 day)
      • Conflict Resolution and Negotiation Skills Training (2 days)
      • Employee Onboarding Course (1 day)
      • Employee Recruitment and Selection Course (1 day)
      • Hiring Strategies Course (1 day)
      • Human Resource Management Course (1 day)
      • Measuring Results from Training: Training Evaluation Course (1 day)
      • Millennial Onboarding Course (1 day)
      • Performance Management Course (1 day)
      • Talent Management and People Development Course (1 day)
      • Workplace Harassment Training (1 day)
      • Change Management: Formulate Recommendations for a Change Process (3 days)
      • Lead People Development and Talent Management (3 days)
      • Recruit and Select Candidates to Fill Defined Positions (3 days)
      • Adding Value in Managing a Diverse Workforce (3 days)
      • Creating High-Performing Teams through Performance Management (2 days)
      • Effectively Manage Human Resources & Labour Relations (3 days)
      • Essential Conflict Management Skills (2 days)
      • Networking Within the Company Training (1 day)
      • Taking Charge as a Leader: Emotional Intelligence, Interpersonal and Conflict Resolution Skills (3 days)
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    • Leadership & Management
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      • Project Management Fundamentals (2 days)
      • Essentials of Business Management Course (3 days)
      • Supervisory Skills for Team Leaders (2 days)
      • Management and Leadership Development Training (2 days)
      • Business Acumen Course (1 day)
      • Business Ethics Training (1 day)
      • Business Succession Planning Course (2 days)
      • Being a Likeable Boss Training (1 day)
      • Coaching and Mentoring Course (2 days)
      • Developing New Managers Course (1 day)
      • Entrepreneurship Training Course (1 day)
      • Applying the Principles of Knowledge Management (1 day)
      • Leadership and Influence Course (2 days)
      • Middle Manager Development Training (3 days)
      • Build Winning Teams to Achieve Company Objectives (1 day)
      • Virtual Team Building and Management Course (1 day)
      • High-Performance Teams Inside the Company (1 day)
      • Servant Leadership Training (1 day)
      • Leadership and People Management Programme (5 days)
      • Leadership and People Management (3 days)
      • Leadership and People Management (2 days)
      • Plan and Manage Production and Operations in a New Venture (3 days)
      • Taking Charge as a Leader: Closing the Gap Between Specialist and Manager (3 days)
      • Build Winning Teams to Achieve Company Objectives (2 days)
      • Monitoring Individual Performance to Create High-Functioning Teams (2 days)
      • High-Performance Teams in a Remote Workforce (1 day)
      • Executive Coaching Sessions: 3 x 1-Hour One-on-One Package
      • Senior Leadership Coaching: 6 x 1-Hour One-on-One Sessions
      • Executive Leadership Coaching: 12 x 1-Hour One-on-One Sessions
      • Executive and Senior Management Programme (3 days)
      • Delegation Skills Training (1 day)
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    • Project Management, Agile & Process Improvement
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      • Prepare for the Fourth Industrial Revolution (4IR) in South Africa (2 days)
      • Stop Project “Rot”: Intermediate Project Management Course (1 day)
      • Advanced Project Management Course (1 day)
      • Lean Process and Six Sigma Training (2 days)
      • Lean Six Sigma Yellow Belt Training (4 days)
      • Lean Six Sigma Green Belt Training (6 days)
      • Creative Problem Solving and Critical Thinking Course (1 day)
      • Lean Six Sigma Black Belt Training (10 days)
      • Project Management Course – Fundamentals (1 day)
      • Crisis Management Course: Workplace Violence and Threats (1 day)
      • Creative Problem Solving and Critical Thinking Course (3 days)
      • Statistics and Probability Course: Interrogate Data and Communicate Findings (3 days)
      • Creative Problem Solving and Critical Thinking Course (2 days)
      • Monitoring and Evaluation (M&E) Course (3 days)
      • 5S Training Course – Workplace Organisation (2 days)
      • Scrum Fundamentals Certified (SFC) Training (1 day)
      • Scrum Master Certified (SMC) Training (2 days)
      • Scrum Product Owner Certified (SPOC) Training (2 days)
      • SCRUMstudy Agile Master Certified (SAMC) Training (3 days)
      • Kanban Essentials Certified (KEC) Training (1 day)
      • OKR Fundamentals Certified (OKRFC) Training (1 day)
      • Business Analysis Fundamentals Course – BABOK-aligned (3 days)
      • Operations Management Course (2 days)
      • Kaizen Training Course – Continuous Improvement (2 days)
    • Menu
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    • Sales, Marketing & Customer Care
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      • Call Centre Management Course (1 day)
      • Slick and Confident Telephone Management Techniques (1 day)
      • Professional Selling Over the Phone Training (1 day)
      • Marketing Training Course: Principles and Online Marketing (2 days)
      • Sales Skills: Basic Training – Sales Fundamentals (1 day)
      • Sales Team Management Training (1 day)
      • Marketing Fundamentals Training (1 day)
      • Effective Sales Training (2 days)
      • Call Centre and Customer Service Training (2 days)
      • Handling a Difficult Customer Course (1 day)
      • Internet Marketing Fundamentals Course (1 day)
      • Key Negotiation Skills Course (1 day)
      • Overcoming Sales Objections Course (1 day)
      • Social Media in the Workplace Course (1 day)
      • Trade Show Staff Training (1 day)
      • Top Ten Sales Secrets Course (1 day)
      • Customer Service Excellence and Complaint Handling Course (2 days)
      • Slick and Confident Telephone Management Techniques (2 days)
      • Google Ads Training: Search Campaigns that Bring Leads (1 day)
      • Key Account Management Training (2 days)
      • Retail Supervisor & Retail Selling Skills Short Course (2 days)
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    • Workplace Essentials & Personal Effectiveness
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      • Business Etiquette Training (1 day)
      • Mastering Emotional Intelligence (1 day)
      • Essential Time Management Skills (1 day)
      • Innovation and Creative Thinking Training (1 day)
      • Problem Solving and Decision Making Training (1 day)
      • 10 Soft Skills You Need (1 day)
      • Appreciative Inquiry Course (1 day)
      • Developing Corporate Behaviour and Workplace Civility (2 days)
      • Employee Motivation Course (1 day)
      • Goal Setting and Getting Things Done (1 day)
      • Personal Branding Course (1 day)
      • Stress Management Training (1 day)
      • Mathematical Literacy Course: Shape, Space and Measurement (3 days)
      • Behave in a Professional Manner in a Business Environment (3 days)
      • Essential Time Management Skills (2 days)
      • Load Shedding Training: Staying Productive During Power Outages (2 days)
      • Mastering Emotional Intelligence (2 days)
      • Google Workspace Essentials (1 day)
    • Menu
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    • Microsoft Office & Computer Skills
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      • Excel Pivot Tables, Dashboards and Power Pivot (2 days)
      • Writing Excel Macros with VBA (3 days)
      • Microsoft Word Advanced (1 day)
      • Microsoft SharePoint Site Owner for Microsoft 365 (2 days)
      • Improving Your Typing Skills: Touch Typing Course (1 day)
      • Microsoft Project Essentials to Advanced (2 days)
      • Getting Started with Microsoft SQL Server: SQL Querying (2 days)
      • Microsoft Access Beginners (1 day)
      • Microsoft Access Advanced (2 days)
      • Microsoft PowerPoint Advanced (1 day)
      • Microsoft SharePoint End User Training for Microsoft 365 (1 day)
      • Microsoft Visio Essentials to Advanced (2 days)
      • Introduction to Computers and Microsoft Office Basics (2 days)
      • Microsoft Word Beginners (1 day)
      • Microsoft Office All-in-One: Word, Excel, PowerPoint, Outlook and OneNote (5 days)
      • Microsoft Excel Beginners to Intermediate (2 days)
      • Microsoft Outlook Beginners (1 day)
      • Microsoft PowerPoint Beginners (1 day)
      • National Certificate: IT End User Computing 61591 – Enrolled Learners Only
      • Microsoft Power BI Basics (3 days)
      • Python Short Course: Introduction to Programming with Python (2 days)
      • Python Programming Training (5 days)
      • Microsoft Excel Intermediate to Advanced (2 days)
      • Microsoft Excel Intermediate (1 day)
      • Microsoft Excel Beginners to Advanced (3 days)
      • Advanced Excel and Financial Modelling for Accountants (3 days)
      • Microsoft Excel Beginners (1 day)
      • Microsoft Excel Advanced (1 day)
      • Microsoft Word Intermediate (1 day)
      • Microsoft Word Beginners to Intermediate (2 days)
      • Microsoft Word Beginners to Advanced (3 days)
      • Microsoft PowerPoint Beginners to Advanced (2 days)
      • Microsoft Outlook Advanced (1 day)
      • Microsoft Outlook Beginners to Advanced (2 days)
      • Microsoft OneNote Essentials (1 day)
      • Microsoft Office Essentials: Word, Excel and PowerPoint Beginners (3 days)
      • Data Analytics Fundamentals with Excel and Power BI (3 days)
      • Analysing Data with Excel (2 days)
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    • Strategy, Risk, Governance & Compliance
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      • Consumer Protection Act Fundamentals Training (1 day)
      • Public Finance Management (PFMA) Training (2 days)
      • Corporate Governance Training Course (2 days)
      • Conquering Risk Management: Risk Assessment and Contingency Planning (2 days)
      • Cyber Security Awareness Training (1 day)
      • Strategic Execution Masterclass: Develop, Implement and Evaluate an Operational Plan (3 days)
      • Plan Strategically to Improve New Venture Performance (3 days)
      • Ethics and Fraud Awareness Training (2 days)
      • Conquering Risk Management Course: Risk Registers and Contingency Testing (3 days)
      • POPIA Basic Training – Protection of Personal Information Act (2 days)
      • Conflict of Interest Training (1 day)
      • ISO 9001:2015 / ISO 45001 Awareness & Internal Auditor (2 days)
      • FICA, Anti-Money Laundering and KYC Training (1 day)
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    • Masterclasses
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    AI and Microsoft

    • AI at Work: ChatGPT and Copilot for Everyday Tasks (3-hour online masterclass)
    • Microsoft Copilot in Word, Excel, Outlook and Teams (3-hour online masterclass)
    • Excel Power Session: XLOOKUP, PivotTables and Dynamic Arrays (3-hour online masterclass)
    • Power BI Foundations: Build Your First Live Report (3-hour online masterclass)

    HR and labour law

    • Labour and Employee Relations: Discipline and Grievances Done Right (3-hour online masterclass)
    • Interviewing Skills: Competency-Based Interviews That Reduce Bias (3-hour online masterclass)
    • POPIA for Every Employee: Handling Personal Information Safely (3-hour online masterclass)

    People and communication

    • Effective Business Communication: Emails, Reports and Presentations That Land (3-hour online masterclass)
    • Conflict Resolution: Handling the Tough Conversations at Work (3-hour online masterclass)
    • Emotional Intelligence for Leaders: Managing Yourself and Others (3-hour online masterclass)
    • Presenting with Impact: Confident Online and Boardroom Presentations (3-hour online masterclass)

    Personal effectiveness

    • Time Management and Focus in a Hybrid Workplace (3-hour online masterclass)
    • Personal Mastery: Goals, Habits and a Growth Mindset (3-hour online masterclass)

    Business acumen and customers

    • Finance for Non-Financial Managers: Reading the Numbers Fast (3-hour online masterclass)
    • Basic Project Management: Plan, Deliver and Keep Teams on Track (3-hour online masterclass)
    • Customer Service Excellence: Turning Complaints into Loyalty (3-hour online masterclass)

    SETA Qualifications

    • Further Education and Training Certificate: Business Administration Services (NQF Level 4)
    • Further Education and Training Certificate: New Venture Creation (NQF Level 4)
    • Further Education and Training Certificate: Generic Management (NQF Level 4)
    • National Certificate: Business Administration Services (NQF Level 3)
    • National Certificate: Business Administration Services (NQF Level 2)
    • National Certificate: New Venture Creation (SMME) (NQF Level 2)
    • National Certificate: Management (NQF Level 3)
    • National Certificate: Generic Management (NQF Level 5)

    Unit-Standard Short Courses

    • Taking Charge as a Team Leader in Achieving Company Goals (Unit Standard 242821)
    • HIV/AIDS in the Workplace (Unit Standard 13915)
    • Produce Business Plans for a New Venture (Unit Standard 114592)
    • Interpret Basic Financial Statements (Unit Standard 117156)
    • Develop a Plan to Enhance Team Performance (Unit Standard 13912)
    • Time Management: Manage Time and Work Processes (Unit Standard 14342)
    • Operate in a Team – Teamwork Skills (Unit Standard 8420)
    • Business Report Writing (Unit Standard 110023) (2 days)
    • Business Writing and Records (Unit Standards 12153 + 110009) (3 days)
    • Managing Conflict in the Workplace (Unit Standard 114226) (3 days)
    • Negotiating to Resolve Conflict (Unit Standard 117853) (3 days)
    • Coaching First-Line Managers (Unit Standard 252035) (3 days)
    • Costing and Pricing for a Business (Unit Standard 263455) (2 days)
    • Developing Administrative Procedures (Unit Standard 110003) (3 days)
    • Labour Relations for Managers (Unit Standard 116394) (3 days)
    • Managing Individual and Team Performance (Unit Standard 11473) (3 days)
    • Operational Planning (Unit Standard 252032) (3 days)
    • Problem Solving and Decision Making (Unit Standard 242817) (3 days)
    • Producing a Business Plan (Unit Standard 119670) (3 days)
    • Reception and Front Office (Unit Standards 13928 + 7790) (3 days)
    • Risk Management (Unit Standard 252025) (3 days)
    • Tender for Business or Work (Unit Standard 119712) (3 days)
    • Writing a Winning Tender (Unit Standards 119459 + 114593) (3 days)
    • Achieving Objectives Systematically (Unit Standard 242822) (3 days)
    • Basic Workplace Research and Data (Unit Standards 9009 + 8418) (3 days)
    • Brand Mix Elements (Unit Standard 10048) (3 days)
    • Business Calculations and Cash Handling (Unit Standards 7469 + 14353) (2 days)
    • Office Costs and Supplies Control (Unit Standards 7456 + 13937) (3 days)
    • Analysing Media Developments for Business (Unit Standard 13943) (3 days)
    • Building Teams to Achieve Goals (Unit Standard 252037) (2 days)
    • Conflict Management (Unit Standards 9533 + 10170) (2 days)
    • Events, Travel and Bookings (Unit Standards 13929 + 7706) (2 days)
    • Knowledge Management (Unit Standard 252044) (2 days)
    • Leading Change (Unit Standard 252021) (3 days)
    • Managing Suppliers, Stock and Assets (Unit Standards 109999 + 13945) (3 days)
    • Monitoring Team Performance (Unit Standard 252034) (3 days)
    • Motivating and Building a Team (Unit Standard 242819) (3 days)
    • People Development and Talent Management (Unit Standard 252029) (3 days)
    • Personal Effectiveness at Work (Unit Standard 110021) (2 days)
    • Production and Operations for a New Venture (Unit Standard 263434) (2 days)
    • Promoting Innovation (Unit Standard 252020) (2 days)
    • Recruiting and Selecting Staff (Unit Standard 12140) (3 days)
    • Speaking and Chairing Meetings (Unit Standards 119462 + 242816) (3 days)
    • Strategic Planning for a New Venture (Unit Standard 263456) (2 days)
    • Tendering for Business (Unit Standard 114593) (2 days)
    • Team Leader Duties and Safety (Unit Standards 242821 + 242668) (3 days)
    • Analysing Financial Information (Unit Standards 7468 + 117156) (3 days)
    • Customer and Colleague Communication (Unit Standards 14338 + 14349) (2 days)
    • Decision Making and Time Management (Unit Standards 9015 + 15234) (3 days)
    • Code of Conduct and Management Roles (Unit Standards 242815 + 242818) (3 days)
    • Managing a Unit’s Finances and Assets (Unit Standards 7468 + 13945) (3 days)
    • Telephone and Verbal Communication (Unit Standards 7790 + 9533) (2 days)
    • Working with Business Data (Unit Standards 9012 + 13933) (3 days)
    • Workplace Writing and Meetings (Unit Standards 119465 + 242816) (3 days)
    • Call Centre Training (Unit Standards 119472 + 242829) (3 days)
    • Fraud Awareness and Records Control (Unit Standards 110026 + 110009) (3 days)
    • Customer Service and Telephone Skills (Unit Standards 14338 + 14348) (2 days)
    • Emotional Intelligence at Work (Unit Standard 252031) (2 days)
    • Finance for Non-Financial Managers (Unit Standards 117156 + 114584) (3 days)
    • Managing Team Time and Workload (Unit Standard 242811) (2 days)
    • Professional Conduct and Ethics (Unit Standards 114959 + 113924) (2 days)
    • Records and Information Systems (Unit Standards 14339 + 14340) (3 days)
    • Running Effective Meetings (Unit Standards 13929 + 13934) (3 days)

    QCTO Occupational Certificates

    • Occupational Certificate: Project Manager (SAQA I.D. 101869; NQF Level 5; Credits: 240)
    • Occupational Certificate: Management Assistant (SAQA I.D. 101876; NQF Level 5; Credits: 316)
    • Occupational Certificate: Office Administrator (SAQA I.D. 102161; NQF Level 5; Credits: 445)
    • Occupational Certificate: Office Supervisor (SAQA I.D. 118740; NQF Level 5; Credits: 240)
    • National Occupational Certificate: Retail Supervisor (SAQA I.D. 121316; NQF Level 4; Credits: 129)
    • Occupational Certificate: Retail Chain Store Manager (SAQA I.D. 103150; NQF Level 5; Credits: 106)
    • Occupational Certificate: Dispatching and Receiving Clerk (SAQA I.D. 99446; NQF Level 3; Credits: 34)
    • Occupational Certificate: Learning and Development Advisor (SAQA I.D. 118774; NQF Level 7; Credits: 195)
    • Occupational Certificate: Quality Assurer (SAQA I.D. 118769; NQF Level 5; Credits: 106) – Part-Qualification
    • Occupational Certificate: Entrepreneur (SAQA I.D. 124485; NQF Level 3; Credits: 63) – Part-Qualification
    • National Occupational Certificate: Sales Representative (SAQA I.D. 121792; NQF Level 4; Credits: 155)

    QCTO Skills Programmes

    • Occupational Skills Programme: Assessment Practitioner (Assessor) – SP-220320
    • Occupational Skills Programme: Work Based Learning and Development Practitioner (Workplace-Based Practitioner) – SP-220322
    • Occupational Skills Programme: New Venture Creation – SP-210401
    • Occupational Skills Programme: Workplace Essential Skills – SP-211009
    • Occupational Skills Programme: Conflict Management – SP-210409
    • Occupational Skills Programme: Workplace Preparation – SP-201201
    • Occupational Skills Programme: Effective Problem Solving and Decision Making – SP-250803
    • Occupational Skills Programme: Team Motivator – SP-250802
    • Occupational Skills Programme: Managing Workplace Discipline – SP-250708
    • Occupational Skills Programme: Project Management Facilitator (Project Management for Non-Project Managers) – SP-250710
    • Occupational Skills Programme: Time Study Clerk – SP-220331
    • Occupational Skills Programme: Basic End User Computing – SP-240201
    • Occupational Skills Programme: Intermediate End User Computing – SP-240202
    • Occupational Skills Programme: Advanced End User Computing – SP-240203
    • Skills Development Facilitation Practitioner – SP-220321 (5 days)
    • Learning and Development Facilitator – SP-220319 (5 days)
    • Learning Support Facilitator – SP-211007 (5 days)

    Strategy, Risk, Governance & Compliance

    • Consumer Protection Act Fundamentals Training (1 day)
    • Public Finance Management (PFMA) Training (2 days)
    • Corporate Governance Training Course (2 days)
    • Conquering Risk Management: Risk Assessment and Contingency Planning (2 days)
    • Cyber Security Awareness Training (1 day)
    • Strategic Execution Masterclass: Develop, Implement and Evaluate an Operational Plan (3 days)
    • Plan Strategically to Improve New Venture Performance (3 days)
    • Ethics and Fraud Awareness Training (2 days)
    • Conquering Risk Management Course: Risk Registers and Contingency Testing (3 days)
    • POPIA Basic Training – Protection of Personal Information Act (2 days)
    • Conflict of Interest Training (1 day)
    • ISO 9001:2015 / ISO 45001 Awareness & Internal Auditor (2 days)
    • FICA, Anti-Money Laundering and KYC Training (1 day)

    Workplace Essentials & Personal Effectiveness

    • Business Etiquette Training (1 day)
    • Mastering Emotional Intelligence (1 day)
    • Essential Time Management Skills (1 day)
    • Problem Solving and Decision Making Training (1 day)
    • Innovation and Creative Thinking Training (1 day)
    • 10 Soft Skills You Need (1 day)
    • Appreciative Inquiry Course (1 day)
    • Developing Corporate Behaviour and Workplace Civility (2 days)
    • Employee Motivation Course (1 day)
    • Goal Setting and Getting Things Done (1 day)
    • Personal Branding Course (1 day)
    • Stress Management Training (1 day)
    • Mathematical Literacy Course: Shape, Space and Measurement (3 days)
    • Behave in a Professional Manner in a Business Environment (3 days)
    • Essential Time Management Skills (2 days)
    • Load Shedding Training: Staying Productive During Power Outages (2 days)
    • Mastering Emotional Intelligence (2 days)
    • Google Workspace Essentials (1 day)

    Leadership & Management

    • Project Management Fundamentals (2 days)
    • Essentials of Business Management Course (3 days)
    • Supervisory Skills for Team Leaders (2 days)
    • Management and Leadership Development Training (2 days)
    • Being a Likeable Boss Training (1 day)
    • Business Acumen Course (1 day)
    • Business Ethics Training (1 day)
    • Business Succession Planning Course (2 days)
    • Coaching and Mentoring Course (2 days)
    • Developing New Managers Course (1 day)
    • Entrepreneurship Training Course (1 day)
    • Applying the Principles of Knowledge Management (1 day)
    • Leadership and Influence Course (2 days)
    • Middle Manager Development Training (3 days)
    • Build Winning Teams to Achieve Company Objectives (1 day)
    • Virtual Team Building and Management Course (1 day)
    • High-Performance Teams Inside the Company (1 day)
    • Servant Leadership Training (1 day)
    • Leadership and People Management Programme (5 days)
    • Leadership and People Management (3 days)
    • Leadership and People Management (2 days)
    • Plan and Manage Production and Operations in a New Venture (3 days)
    • Taking Charge as a Leader: Closing the Gap Between Specialist and Manager (3 days)
    • Build Winning Teams to Achieve Company Objectives (2 days)
    • Monitoring Individual Performance to Create High-Functioning Teams (2 days)
    • High-Performance Teams in a Remote Workforce (1 day)
    • Executive Coaching Sessions: 3 x 1-Hour One-on-One Package
    • Senior Leadership Coaching: 6 x 1-Hour One-on-One Sessions
    • Executive Leadership Coaching: 12 x 1-Hour One-on-One Sessions
    • Executive and Senior Management Programme (3 days)
    • Delegation Skills Training (1 day)

    Human Resources, Labour & Employment Equity

    • Labour Relations and Labour Law Fundamentals (3 days)
    • Chairing Disciplinary Hearings Course (3 days)
    • Black Economic Empowerment (B-BBEE) Fundamentals Training (1 day)
    • Employment Equity Fundamentals Training (2 days)
    • Effectively Manage Human Resources & Labour Relations (2 days)
    • HIV/AIDS Workplace Management Training (1 day)
    • Effective Disciplinary Hearing Training (2 days)
    • Change Management: Formulate Recommendations for a Change Process (1 day)
    • Conflict Resolution and Negotiation Skills Training (2 days)
    • Employee Onboarding Course (1 day)
    • Employee Recruitment and Selection Course (1 day)
    • Human Resource Management Course (1 day)
    • Hiring Strategies Course (1 day)
    • Measuring Results from Training: Training Evaluation Course (1 day)
    • Millennial Onboarding Course (1 day)
    • Performance Management Course (1 day)
    • Talent Management and People Development Course (1 day)
    • Workplace Harassment Training (1 day)
    • Change Management: Formulate Recommendations for a Change Process (3 days)
    • Lead People Development and Talent Management (3 days)
    • Recruit and Select Candidates to Fill Defined Positions (3 days)
    • Creating High-Performing Teams through Performance Management (2 days)
    • Effectively Manage Human Resources & Labour Relations (3 days)
    • Essential Conflict Management Skills (2 days)
    • Adding Value in Managing a Diverse Workforce (3 days)
    • Networking Within the Company Training (1 day)
    • Taking Charge as a Leader: Emotional Intelligence, Interpersonal and Conflict Resolution Skills (3 days)

    Administration & Office Support

    • Executive Assistant, Personal Assistant and Administrator Training (2 days)
    • Reception and Telephone Etiquette Training (2 days)
    • Office Management Training Course (1 day)
    • Administrative Office Procedures Course (1 day)
    • Digital Citizenship Course (1 day)
    • Organisational Skills Course (1 day)
    • Mastering Asset and Inventory Management: Stock and Fixed Assets (2 days)
    • Fraud Prevention and Control in an Office Environment (3 days)
    • Professional Receptionist Training (2 days)
    • Human Rights Training – Rights and Responsibilities under the South African Constitution (1 day)
    • Applying the Principles of Knowledge Management (3 days)
    • Mastering Data and Records Management (2 days)
    • Events Management Expertise: Meetings, Functions and Travel (2 days)
    • Powerful Project Management for Project Team Members (3 days)
    • Executive Assistant, Personal Assistant and Administrator Training (3 days)

    Communication & Business Writing

    • Email Etiquette Course (1 day)
    • Business Writing Skills for Function and Purpose (2 days)
    • Chairing a Meeting with Confidence & Keeping Good Minutes (1 day)
    • Assertiveness and Self-Confidence Course (1 day)
    • Body Language Basics Course (2 days)
    • Business Writing Skills for Function and Purpose (1 day)
    • Communication Strategies Training (1 day)
    • Interpersonal Skills Course (1 day)
    • Media and Public Relations Course (1 day)
    • Proposal and Tender Writing Training (2 days)
    • Public Speaking Training (2 days)
    • Social Intelligence Course (1 day)
    • Professional Presentations Course (2 days)
    • Developing Your Interpersonal Skills to Effectively Resolve Conflict (2 days)
    • Key Negotiation Skills (2 days)
    • Report Writing Course (3 days)
    • Chairing a Meeting with Confidence & Keeping Good Minutes (2 days)
    • Business Writing Skills for Function and Purpose (3 days)
    • Business Communication Strategies: Verbal, Non-Verbal and Written (3 days)
    • Master Effective Business Communication & Presentation Skills (5 days)
    • Voice and Speech Training for Business (1 day)

    Microsoft Office & Computer Skills

    • Excel Pivot Tables, Dashboards and Power Pivot (2 days)
    • Writing Excel Macros with VBA (3 days)
    • Microsoft Word Advanced (1 day)
    • Microsoft SharePoint Site Owner for Microsoft 365 (2 days)
    • Improving Your Typing Skills: Touch Typing Course (1 day)
    • Microsoft Project Essentials to Advanced (2 days)
    • Getting Started with Microsoft SQL Server: SQL Querying (2 days)
    • Microsoft Access Beginners (1 day)
    • Microsoft Access Advanced (2 days)
    • Microsoft PowerPoint Advanced (1 day)
    • Microsoft SharePoint End User Training for Microsoft 365 (1 day)
    • Microsoft Visio Essentials to Advanced (2 days)
    • Introduction to Computers and Microsoft Office Basics (2 days)
    • Microsoft Word Beginners (1 day)
    • Microsoft Office All-in-One: Word, Excel, PowerPoint, Outlook and OneNote (5 days)
    • Microsoft Excel Beginners to Intermediate (2 days)
    • Microsoft Outlook Beginners (1 day)
    • Microsoft PowerPoint Beginners (1 day)
    • National Certificate: IT End User Computing 61591 – Enrolled Learners Only
    • Microsoft Power BI Basics (3 days)
    • Python Short Course: Introduction to Programming with Python (2 days)
    • Python Programming Training (5 days)
    • Microsoft Excel Intermediate to Advanced (2 days)
    • Microsoft Excel Intermediate (1 day)
    • Microsoft Excel Beginners to Advanced (3 days)
    • Advanced Excel and Financial Modelling for Accountants (3 days)
    • Microsoft Excel Beginners (1 day)
    • Microsoft Excel Advanced (1 day)
    • Microsoft Word Intermediate (1 day)
    • Microsoft Word Beginners to Intermediate (2 days)
    • Microsoft Word Beginners to Advanced (3 days)
    • Microsoft PowerPoint Beginners to Advanced (2 days)
    • Microsoft Outlook Advanced (1 day)
    • Microsoft Outlook Beginners to Advanced (2 days)
    • Microsoft OneNote Essentials (1 day)
    • Microsoft Office Essentials: Word, Excel and PowerPoint Beginners (3 days)
    • Data Analytics Fundamentals with Excel and Power BI (3 days)
    • Analysing Data with Excel (2 days)

    Health, Safety & Wellness

    • Occupational Health and Safety (OHS) Course (2 days)
    • Anger Management Course (1 day)
    • Attention Management Course (1 day)
    • Health and Wellness at Work Training (1 day)
    • Increasing Your Happiness Course (1 day)
    • Managing Workplace Anxiety Course (1 day)
    • Personal Productivity Course (1 day)
    • Work-Life Balance Course (1 day)
    • Taking Initiative Course (1 day)
    • OHS Act Legal Liability for Section 16.2 Appointees and Managers (1 day)
    • Incident and Accident Investigation Training (1 day)
    • Health and Safety Representative (SHE Rep) Training (2 days)

    Finance

    • Sage Pastel Introduction to Bookkeeping Fundamentals (2 days)
    • Sage 50cloud Pastel Partner Intermediate Course (4 days)
    • Sage 50cloud Pastel Partner Advanced Course (2 days)
    • Sage Pastel Payroll Administration Course (5 days)
    • Sage 50cloud Pastel Xpress Training Course (3 days)
    • Long-Term Investing and Trading Course (2 days)
    • Sage 50cloud Pastel Partner Bundle: Bookkeeping and Software (5 days)
    • Finance for Non-Financial Managers Training (2 days)
    • Basic Bookkeeping Course (2 days)
    • Budgets and Financial Reports Course (1 day)
    • Costing and Pricing Training for a Business Venture (3 days)
    • Business Unit Budgeting: Apply the Budget Function (3 days)
    • Sage VIP Payroll Training (2 days)
    • VAT & Tax Basics for Finance Professionals (1 day)

    Graphic Design & CAD

    • Graphic Design Fundamentals Training (2 days)
    • Adobe Illustrator Course for Beginners (2 days)
    • Adobe Acrobat Pro for Beginners (1 day)
    • Managing a Drawing Office Training (2 days)
    • MicroStation 3D Course (3 days)
    • MicroStation Fundamentals Course (3 days)
    • AutoCAD Advanced Course (3 days)
    • Autodesk Inventor Essentials Course (3 days)
    • Autodesk Inventor Advanced Course (5 days)
    • Autodesk Revit Structure Essentials (3 days)
    • Autodesk Revit MEP Essentials (3 days)
    • CorelDRAW for Beginners Course (2 days)
    • CorelDRAW for Intermediate & Advanced Users (2 days)
    • AutoCAD Electrical Essentials Training (3 days)
    • AutoCAD Plant 3D Essentials Training (5 days)
    • AutoCAD Civil 3D Essentials Training (4 days)
    • Autodesk Revit Architecture Essentials (3 days)
    • Introduction to Technical Drawing Course (2 days)
    • AutoCAD Essentials (2D) (3 days)

    Project Management, Agile & Process Improvement

    • Prepare for the Fourth Industrial Revolution (4IR) in South Africa (2 days)
    • Stop Project “Rot”: Intermediate Project Management Course (1 day)
    • Advanced Project Management Course (1 day)
    • Lean Process and Six Sigma Training (2 days)
    • Lean Six Sigma Green Belt Training (6 days)
    • Lean Six Sigma Yellow Belt Training (4 days)
    • Creative Problem Solving and Critical Thinking Course (1 day)
    • Lean Six Sigma Black Belt Training (10 days)
    • Project Management Course – Fundamentals (1 day)
    • Crisis Management Course: Workplace Violence and Threats (1 day)
    • Creative Problem Solving and Critical Thinking Course (3 days)
    • Statistics and Probability Course: Interrogate Data and Communicate Findings (3 days)
    • Creative Problem Solving and Critical Thinking Course (2 days)
    • Monitoring and Evaluation (M&E) Course (3 days)
    • 5S Training Course – Workplace Organisation (2 days)
    • Scrum Fundamentals Certified (SFC) Training (1 day)
    • Scrum Master Certified (SMC) Training (2 days)
    • Scrum Product Owner Certified (SPOC) Training (2 days)
    • SCRUMstudy Agile Master Certified (SAMC) Training (3 days)
    • Kanban Essentials Certified (KEC) Training (1 day)
    • OKR Fundamentals Certified (OKRFC) Training (1 day)
    • Business Analysis Fundamentals Course – BABOK-aligned (3 days)
    • Operations Management Course (2 days)
    • Kaizen Training Course – Continuous Improvement (2 days)

    Sales, Marketing & Customer Care

    • Call Centre Management Course (1 day)
    • Slick and Confident Telephone Management Techniques (1 day)
    • Marketing Training Course: Principles and Online Marketing (2 days)
    • Sales Skills: Basic Training – Sales Fundamentals (1 day)
    • Sales Team Management Training (1 day)
    • Professional Selling Over the Phone Training (1 day)
    • Marketing Fundamentals Training (1 day)
    • Effective Sales Training (2 days)
    • Call Centre and Customer Service Training (2 days)
    • Handling a Difficult Customer Course (1 day)
    • Internet Marketing Fundamentals Course (1 day)
    • Key Negotiation Skills Course (1 day)
    • Overcoming Sales Objections Course (1 day)
    • Social Media in the Workplace Course (1 day)
    • Trade Show Staff Training (1 day)
    • Top Ten Sales Secrets Course (1 day)
    • Customer Service Excellence and Complaint Handling Course (2 days)
    • Slick and Confident Telephone Management Techniques (2 days)
    • Google Ads Training: Search Campaigns that Bring Leads (1 day)
    • Key Account Management Training (2 days)
    • Retail Supervisor & Retail Selling Skills Short Course (2 days)

    Artificial Intelligence & Copilot

    • AI for Marketing (2 days)
    • Unleashing the Power of AI for Everyday Work (2 days)
    • Introduction to AI for the Workplace (1 day)
    • ChatGPT for Business (1 day)
    • Prompt Engineering Essentials (1 day)
    • AI for Managers and Leaders (1 day)
    • AI for HR Professionals (1 day)
    • AI for Sales Teams (1 day)
    • AI for Finance and Accounting (1 day)
    • AI for Project Managers (1 day)
    • Microsoft Copilot for Productivity (1 day)
    • AI Tools for Everyday Productivity (1 day)

    Supply Chain, Procurement & Contracts

    • Procurement and Supply Chain Management Training (2 days)
    • Supply Chain Management Course (1 day)
    • Contract Management Course (2 days)
    • Tender Training Course: Secure Business for a New Venture (3 days)
    • Service Provider Management Course (3 days)
    • Tender for Business or Work in a New Venture (2 days)
    • Mastering Service Level Agreements and Contracts (3 days)
    • Governance & Efficiency in Tendering and Supply Chain Management (3 days)
    • Logistics and Distribution Management Course (2 days)

    Train the Trainer & ETDP

    • Facilitation Skills Training Course (2 days)
    • Train the Trainer Essentials Course (1 day)
    • Train the Trainer (Facilitator Training) Course (3 days)
    • Assessor Skills Training Course (3 days)
    • Moderator Skills Training Course (3 days)
    • Skills Development Facilitator (SDF) Training Course (3 days)
    • Learner Support and Guidance Training (3 days)
    • Design and Develop Effective Learning Material Training (3 days)
    • Professional Facilitator Training Course (3 days)
    • National Certificate: Occupationally Directed ETD Practices (ODETDP) 50334 – Enrolled Learners Only

    About Us

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