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Quick Look Course Summary:Coaching And Mentoring Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,810.63 EX VAT 3 Person R 3,653.99 EX VAT 10 Person R 2,719.12 EX VAT
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Certification Type: Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Coaching and Mentoring
Duration: 1 Day
Introduction
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
Course Outline:
Module 1: Getting Started
Module 2: Defining Coaching and Mentoring
- What is Coaching?
- What is Mentoring?
- Introducing the GROW Model
Module 3: Setting Goals
- Goals in the context of GROW
- Identifying Appropriate Goal Areas
- Setting SMART Goals
Module 4: Understanding the Reality
- Getting a Picture of Where You Are
- Identifying Obstacles
- Exploring the Past
Module 5: Developing Options
- Identifying Paths
- Choosing Your Final Approach
- Structuring a Plan
Module 6: Wrapping it All Up
- Creating the Final Plan
- Identifying the First Step
- Getting Motivated
Module 7: The Importance of Trust
- What is Trust?
- Trust and Coaching
- Building Trust
Module 8: Providing Feedback
- The Feedback Sandwich
- Providing Constructive Criticism
- Encouraging Growth and Development
Module 9: Overcoming Roadblocks
- Common Obstacles
- Re-Evaluating Goals
- Focusing on Progress
Module 10: Reaching the End
- How to Know When You’ve Achieved Success
- Transitioning the Coachee
- Wrapping it All Up
Module 11: How Mentoring Differs from Coaching
- The Basic Differences
- Blending the Two Models
- Adapting the GROW Model for Mentoring
- Focusing on the Relationship
Module 12: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Who is this course suitable for?
This course is aimed at senior managers, supervisors, team leaders and junior managers who manage a team.