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BOTI Essential Course - Communication Strategies Training

Quick Look Course Summery: BOTI Essential Course - Communication Strategies Training
  • Next Public Course Date: 23/08/2019

  • Length:1 day

  • Price: 1 Person R ex vat3 Person R 0 ex vat10 Person R 0 ex vat

  • Certification Type: Certificate of Attendence

  • Locations & Venues: Call Centre Training Courses are held in JHB, Cape Town, Durban, Port Elizabeth

Communication Strategies Training: Course Introduction

Communication is everything, whether it’s the level of attention you give people when they’re talking to you or the speech you deliver in the boardroom, it is all important. Our Communication Strategies Training Course will help participants understand the different techniques of communication and how to make use of each of them. For those who want to enhance their communication skills, Communication Strategies Training Course is an ideal option – from improving presentation and interpersonal skills to perfecting professional writing techniques.  

Communication Strategies Training: Course Outline

Key outcomes of the course include:   - Housekeeping matters and administration Component 1: Starting Out - Activities to break the ice - Program Objectives - The Parking Area Component 2: The Big Picture - Exactly what is Communication? - Other Factors in Communication - How Do We Communicate? Component 3: Comprehending Communication Barriers - Cultural Barriers - Language Barriers - An Overview of Common Barriers - Differences in Time and as well as Place Component 4: Para verbal Communication abilities - The Strength of Speed - The Power of Pitch - The Truth about Tone Component 5: Non-Verbal Communication - All about Body Language - Interpreting Gestures - Comprehending the Mehrabian Study Component 6: Speaking Like a STAR S = scenario T = Task A = activity R = Result - Summary Component 7: Listening abilities - 7 Means to Pay Attention Better Today - Sending Good Signals to Others - Comprehending Active Listening Component 8: Asking Good Queries - Probing Queries - Open Queries - Closed Queries Component 9: Appreciative Inquiry - Examples as well as Case Studies - The Purpose of AI - The 4 Stages Component 10: Mastering the ability of Conversation - Level 2: Sharing Ideas as well as Perspectives - Level 1: Discussing General Topics - Level 3: Sharing Personal Experiences - Our Top Networking Tips Component 11: Advanced Communication abilities - Comprehending Precipitating Factors - Establishing Common Ground - Utilizing -I- Messages Component 12: Concluding - Wise Men's words  

Communication Strategies: Course Duration

1 day/s

Communication Strategies Course: Who should attend

This course (Communication Skills Training, Business Communication Courses, Communication Courses, Communication Conference, Communication Courses South Africa) is intended for anyone who wants to improve their communication skills. **Quote does not include Any Exam Fees (if applicable) IMPORTANT ACTION: Do Not Wait To Improve Your Skills.   Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal   Don’t delay. Skill up at BOTi Today.   (Communication Skills Training, Business Communication Courses, Communication Courses, Communication Conference, Communication Courses South Africa)

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