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Developing a Lunch and Learn Course

Quick Look Course Summery: Developing a Lunch and Learn Course
  • Next Public Course Date: 05/09/2019

  • Length:1 day

  • Price: 1 Person R ex vat3 Person R 0 ex vat10 Person R 0 ex vat

  • Certification Type: Certificate of Attendence

  • Locations & Venues: Call Centre Training Courses are held in JHB, Cape Town, Durban, Port Elizabeth

Developing a Lunch and Learn Course: Introduction

A lunch and learn is not a workshop or a seminar. It works very well to introduce updates, new ideas, and new strategies for marketing. It does not suit training, or new product introduction.

Developing a Lunch and Learn Course :Course Outline

Times certainly have changed. Our mothers and grandmothers attended Tupperware parties with very much the same agenda that today’s lunch and learn has. It wasn’t always about the Tupperware, sometimes it was a purely social get together to catch up, today we call that networking. Sometimes it was all about a fabulous new product everyone had to have, and today we use a lunch and learn to introduce a new product or as a refresher from a previous workshop on that product or service. Sometimes it was about the swapping of recipes, today’s lunch and learn is used to swap ideas, or address one specific product or to introduce new content. A lunch and learn can also be a collaboration event, or a follow up to a previous workshop, or a team building exercise. With this workshop we will teach participants what a lunch and learn session is and what it is not. How to set up a session and how to break down afterwards. How to create new content and how to present it. How to address difficult situations and people and how to create useful takeaways. The last goal is how to use feedback to improve further events. A lunch and learn is a low cost option to training refreshers or introducing new ideas and products, it is not a replacement for a training workshop or course, especially mandatory training such as health and safety. Having said that: a lunch and learn is an effective form of add on training.TIP: There will always be people who come just for the food. To weed out those who are not interested in the material, serve the food at the end during your question and answer period or your feedback period. This will ensure that only those interested in the session material will get their free lunch. We end off our workshop on Lunch and Learn by going into detail about best practices, helping you to improve and tweak your lunch and learn session for your audience. We will help you to customize a questionnaire for your participants and we will also help you customize your own program so that your participants know exactly how the session will proceed. A Lunch and Learn can also be a valuable opportunity for upper management to connect with the rest of the company. This could take the form of a question and answer session and lunch and learns are the perfect setting to facilitate communication. We strongly recommend that participants of this workshop also read Silberman, Mel (2005) 101 Ways to Make Training Active. 1. Introduction Workshop Objectives 2. The prep work Finding the best location Setting up the location Focus group Practice Case study 3. Creating content (1) Picking the right topic Hands on works great Stay focused Keep it informal Case study 4. Creating content (2) Make it interactive Review it thoroughly Creating a customised presentation Back it up Case study 5. During the session Ground rules Quick opening Parking lot Adjusting on the fly Case study 6. Food and facilities Providing food People bringing their own food Eat during or after Clear up or tear down Case study 7. Take away material Handouts and take away material Quizzes or self tests Websites with minutes and session notes Reference material or white paper Case study 8. Difficult situations or people Disruptions Food issues Senior management buy in People not participating Case study 9. What a lunch and learn is not Complicated or serious topics Required training Replacement for traditional training Just a free lunch Case study 10. Best Practices (1) Obtain feedback and tweak Utilize Star employees Provide an agenda ahead of time Keep the session casual and loose Case study 11. Best Practices (2) Use it as refresher Networking opportunity Upper management Q and A session Put it on a regular schedule Case study 12. Topics not discussed Post workshop overview

Developing a Lunch and Learn Course: Course Duration

1 day/s

Who should attend: Developing a Lunch and Learn Course

This course is intended for marketing and sales persons. **Quote does not include Any Exam Fees (if applicable) IMPORTANT ACTION: Do Not Wait To Improve Your Skills.   Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

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