Professional Presentations and Communications Course (Accredited by ETDP SETA)

Duration: 2 days

Introduction

The power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction, yet, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.

This course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for, but also how to successfully develop strategies to engage and maintain consistent dialogue.

Harness the power of the spoken word when you learn how to:

• Develop strategies that will enable you to become an effective speaker during sustained oral interactions.
• As a listener, respond critically yet sensitively.
• Evaluate your own responses to spoken interactions and adjust where necessary.
• Analyse and accurately assess and evaluate spoken discourse.
• Sensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.
• Understand and appropriately use non-verbal cues and body language.
• Handle personality clashes, resolve deadlocks, manage conflict and positively summarise conclusions.
• Understand the characteristics of a speaker’s style and tone that either attract or alienate an audience.

Put words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training, communication courses and comms training.   BOTI offers business training programmes across South Africa.

Benefits of attending:

Upon successful completion of this course you will have mastered the art of effective speaking, the techniques of good listening and the knack of sustained conversation.  You will also master the following:

The power of the spoken word should not be underestimated. Having the confidence to speak with knowledge and conviction, yet, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills. At the same time, one’s ability to listen effectively to another’s presentation with genuine interest and understanding, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements.

This course is about powerful presentations and effectively using the power of interaction to keep the conversation going. You will learn how to become an effective speaker and a good listener who not only knows what to listen out for, but also how to successfully develop strategies to engage and maintain consistent dialogue.

Course Outline: 

Upon successful completion of this course you will have acquired strategies that will enable you to become an effective speaker during sustained oral interactions; and respond critically yet sensitively as a listener.

DAY 1

• Understand the characteristics of a speaker’s style and tone that either attract or alienate an audience.
• Expertly employ correct tone, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain. •Identify any pedantic, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.
• Expertly plan strategies to sustain meaningful and effective interactions.
• Become adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.

DAY 2

• Sensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.
• Handle personality clashes, resolve deadlocks, manage conflict and positively summarise conclusions.
• Analyse and accurately assess and evaluate spoken discourse
• What to do when deadlocks are encountered and how to break through these barriers.
• Become adept at analyzing another’s speech and tactfully probe for clarity where necessary.
• Become adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.
• Deal confidently in putting ones position forward when confronted with opposing views and opinions.
• Evaluate your own responses to spoken interactions and adjust where necessary.

Who is this course suitable for?

This course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills.

This Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts

Unit Standards

US 115789 Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts, Level 5, 5 Credits ; and US 110506 Demonstrate and apply knowledge and understanding of the basic components and fundamental skills of effective communication, NQF Level 5, 4 Credits.