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Maintain effective working relationships with other members of staff (Business Administration Services)

Quick Look Course Summery: Maintain effective working relationships with other members of staff (Business Administration Services)
  • Next Public Course Date: 19/07/2019

  • Length:1 day

  • Price: 1 Person R ex vat3 Person R 0 ex vat10 Person R 0 ex vat

  • Certification Type: Certificate of Attendence

  • Locations & Venues: Call Centre Training Courses are held in JHB, Cape Town, Durban, Port Elizabeth

Maintain effective working relationships with other members of staff (Business Administration Services)

(This Unit Standard course is aligned to: National Certificate:  Business Administration Services)

SAQA I.D. 23833 NQF Level: NQF Level 03

Unit Standard:  11235

Number of credits:  1

Introduction

Improve your leadership skills.  BOTI offers team leader training, business leadership training and leadership skills training courses.  Book your seat now on BOTI’s Unit Standard course:  Maintain effective working relationships with other members of staff.  BOTI offers business training programmes across South Africa.

Course outline

Each learner must contribute towards the smooth running of the department and be able to work effectively with fellow workers. The learner must also understand the importance of treating internal customers with respect and that confidentiality is a professional conduct issue.  The following types of elements are covered:
  • State company procedures for resolving conflict within the department/organisation.
  • Explain the importance of having an effective communication system within the department/organisation.
  • Define own area of responsibility and work priorities
  • Explain reporting levels and lines of authority within the department.
  • Describe the interrelationship between good working relationships and productivity.
 

Prior learning requirements

None  

Unit standard range

N/A  

Improve your leadership skills.  BOTI offers team leader training, business leadership training and leadership skills training courses.  Book your seat now on BOTI’s Unit Standard course:  Maintain effective working relationships with other members of staff.  BOTI offers business training programmes across South Africa.

 

Course outcomes

  • Demonstrated ability to make DECISIONS about practice and act accordingly.
  • Demonstrated knowledge and understanding.
  • Demonstrated ability to learn from our actions and to adapt performance.
 

Access and use information from texts

SAQA I.D. 23833 NQF Level: NQF Level 03

Unit Standard:  11235

Course duration

3 days

 

Improve your leadership skills.  BOTI offers team leader training, business leadership training and leadership skills training courses.  Book your seat now on BOTI’s Unit Standard course:  Maintain effective working relationships with other members of staff.  BOTI offers business training programmes across South Africa.

 

Who should attend:  Access and use information from texts course

This course is aimed at those who wish to improve their leadership skills.  
QUALIFICATIONS UTILISING THIS UNIT STANDARD:
 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Core 23833 National Certificate: Business Administration Services Level 2 NQF Level 02 Reregistered 2023-06-30 SERVICES
  **Quote does not include Any Exam Fees (if applicable) IMPORTANT ACTION: Do Not Wait To Improve Your Skills.   Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal BOTI also offers:  Access and use information from texts (Business Administration Services) Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems (Business Administration Services) Demonstrate understanding of rational and irrational numbers and number systems (Business Administration Services)  

Improve your leadership skills.  BOTI offers team leader training, business leadership training and leadership skills training courses.  Book your seat now on BOTI’s Unit Standard course:  Maintain effective working relationships with other members of staff.  BOTI offers business training programmes across South Africa.

     

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