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Quick Look Course Summary:New Management & Refined Supervisory Skills Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,475.00 EX VAT 3 Person R 3,399.06 EX VAT 10 Person R 2,529.41 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    New Management & Refined Supervisory Skills Course: Introduction

    Moving from the role of team player into team leader can be daunting for some. In this workshop we identify the role of a supervisor and introduce several methods to new managers to start off on the right foot and keep going that way. A manager is not only responsible for his or her own productivity, but the effectiveness of the people they lead. When leading, it is important to notice individuals and take an interest in them personally as a manager. An employee who feels valued and recognised and encouraged to grow is a happy, productive employee. This workshop also provides case studies for participants to learn from.

    New Management & Refined Supervisory Skills Course :Course Outline

    1. Defining the Supervisory Role
    The Supervisory Challenge
    The Responsibilities of Supervisors
    Your Role as Supervisor
    Ensuring Success as a Supervisor
    Case Study 1: Who will Survive?

    2. The Attitude and Image
    The Positive Approach
    Measuring Morale
    Boosting Productivity
    Staying Positive
    Personal Growth
    Growing Your Dream Team
    Establishing Authority
    Presenting a Strong Image
    Downplay Your Role-Power
    Don’t Sabotage Your Image
    Nonverbal Communication
    Be Organized
    Case Study 2: Which strategy to use

    3. Human Skills and Team Building
    The Best and Worst Supervisors
    Technical, Interpersonal, and Conceptual skills for success
    Supervisory Skills Inventory
    Develop Your Human Skills
    Establish Good Relationships
    The Problem Employee
    Leaders Build Winning Teams
    Teams Grow in Stages
    Keeping the Boss Happy
    Case Study 3: Between a Rock and a Hard Place

    4. Increasing Productivity
    Delegating
    What Delegating Can Do For You
    D-E-L-E-G-A-T-E for Better Performance
    Decide What to Delegate
    Develop Your Decision-Making Skills
    Knowing When to delegate and when not to
    Using a Formula for Decision-Making
    Freeing Yourself to Lead
    Decision Pyramid: Levels of Decision-Making
    Four Components of Decisions
    Set Daily Goals
    Case Study 4: The Do-It-Yourself Supervisor
    Case Study 5: Indecision

    5. Review
    Putting it Together
    Action Plan
    Comments on Case Studies

    New Management & Refined Supervisory Skills Course: Course Duration

    1 day/s

    Who should attend: New Management & Refined Supervisory Skills Course

    This course is intended for potential managers and new managers.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

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