Executive and Personal Assistants Training Course

Introduction: Executive and Personal Assistants Training Course

Being an Executive or Personal Assistant is a distinctive position that requires a variety of abilities. Whether you are updating schedules, making Traveling arrangements, minute taking, or creating essential documents all must be done with a high degree of confidentiality. Confidentiality is 1 of the most essential characteristics for every assistant.

Our Executive as well as Personal Assistants program will demonstrate your delegates Exactly What it takes to be a successful assistant. delegates will be taught Exactly What it takes to effortlessly manage a schedule, organize a meeting, as well as even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special ability set as well as This particular program supply your delegates with the necessary tools.

Executive and Personal Assistants Training Course

Executive and Personal Assistants Training Course


Recommended Prior Experience and Knowledge: Executive and Personal Assistants Training Course

This course will assist delegates in understanding: Executive and Personal Assistants

For the Executive and Personal Assistants Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English


Outline: Executive and Personal Assistants Training Course

Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Key outcomes of the course include:
BOTI’s Program Outline

Component 1: Starting Out
• Housekeeping matters and administration
• The Parking Area
• program Objectives
• Pre-Assignment
• activity Plans as well as Evaluations

Component 2: Working with Your Manager
• Adapting to their particular Style
• Anticipate their particular Needs
• Getting Your Responsibilities Defined
• When to Take the Initiative
• Training Example
• Component 2: Assessment Queries

Component 3: Administrative Soft abilities
• Social Intelligence
• Basic Business Acumen
• Office Management
• Active Listening
• Training Example
• Component 3: Assessment Queries

Component 4: Effective Time Management
• Calendar Management
• Prepare for Changes as well as Surprises
• Keeping Others on course
• Urgent/essential Matrix
• Training Example
• Component 4: Assessment Queries

Component 5: Meeting Management
• Creating An Agenda
• Keeping Minutes
• Keeping the Meeting On Time
• Variations for Large as well as Small Meetings
• Training Example
• Component 5: Assessment Queries

Component 6: Tools of the Trade (I)
• Email Protocol
• Office Machinery
• Computer as well as Software abilities
• Communication abilities
• Training Example
• Component 6: Assessment Queries

Component 7: Tools of the Trade (II)
• Phone as well as Voicemail Etiquette
• Word Processing
• Business Writing
• Internet Research
• Training Example
• Component 7: Assessment Queries

Component 8: Being an Effective Gatekeeper
• Filtering Data as well as Information
• Learn to Say No
• Working With Challenging individuals
• understand the Tricks
• Training Example
• Component 8: Assessment Queries

Component 9: Organizational abilities
• Prioritizing Your Workload
• Setting Objectives
• Plan for Tomorrow, Today
• Staying on course
• Training Example
• Component 9: Assessment Queries

Component 10: Confidentiality Guidelines
• Your Confidentially Duty
• Be Diplomatic as well as Discreet
• Keeping Data Secure
• Exactly What to-do in Sticky Circumstances
• Training Example
• Component 10: Assessment Queries

Component 11: Special Tasks
• Project Management
• Trade Shows
• Interacting with Clients
• Social Media Management
• Training Example
Concluding• Component 11: Assessment Queries

Component 12: Concluding
• Wise Men’s words
• Assessment of Parking Area
• Key Learnings
• Evaluations as well as Completion Of activity Plans



Course duration and fees: Executive and Personal Assistants Training Course

Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

Please contact BOTI for information around costing

Course Schedule

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