Negotiation Skills Training Course

Introduction: Negotiation Skills Training Course

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, as well as values is a challenge in any environment. It is an inevitable fact that when individuals are working together personalities can as well as will clash. No 1 is an island, so working together as a team is incredibly essential for the business as well as every worker.

Office Politics is about creating as well as maintaining better relationships. It is about communicating as well as working with your peers as well as colleagues in a manner in which is mutually beneficial. staff members who understand the positive aspects of Office Politics are better team members as well as end up being more successful as well as productive.

Negotiation Skills Training Course

Negotiation Skills Training Course


Recommended Prior Experience and Knowledge: Negotiation Skills Training Course

This course will assist delegates in understanding: Negotiation Skills

For the Negotiation Skills Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English


Outline: Negotiation Skills Training Course

Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Key outcomes of the course include:
BOTI’s Program Outline

Component 1: Starting Out
• Activities to break the ice
• Housekeeping matters and administration
• The Parking Area
• program Objectives

Component 2: brand new Hires
• business Essential Values
• Generating Relationships
• Encourage Respect
• Setting Ground Rules
• Training Example
• Component 2: Assessment Queries

Component 3: It Is About Interacting as well as Affecting
• Working with Different Personalities
• Build a Culture of Collaboration
• Be Nice to Everyone (Not Just Those That Can Help You)
• Be a Team Player
• Training Example
• Component 3: Assessment Queries

Component 4: Working With Rumors, Gossip, as well as Half-Truths
• It Is Effects on Moral
• Reinforce the Truth with Facts
• Do Not Participate
• Deal With it Swiftly
• Training Example
• Component 4: Assessment Queries

Component 5: Office Personalities (I)
• Complainer
• Gossiper
• Bully
• Negative Ned/Nancy
• Training Example
• Component 4: Assessment Queries

Component 6: Office Personalities (II)
• Information Keeper
• Know-it-All
• The Apple-Polisher
• Nosey Neighbor
• Training Example
• Component 6: Assessment Queries

Component 7: Getting Support for Your Projects
• Gain Trust By Utilizing Honesty
• Be Assertive
• Blow Your Own Horn
• Make Allies
• Training Example
• Component 7: Assessment Queries

Component 8: Conflict Resolution
• The Significance of Forgiveness
• The Agreement Frame
• The Benefits of a Resolution
• Neutralizing Emotions
• Training Example
• Component 8: Assessment Queries

Component 9: Ethics
• Lead by Example
• Benefits of an Ethical Environment
• Ensuring Ethical Behavior
• Addressing Unethical Behavior
• Training Example
• Component 9: Assessment Queries

Component 10: You Are Not an Island
• Never Burn a Bridge
• Take the High Road
• Trust is a 2 Way Street
• Do Not Hide in your workplace
• Training Example
• Component 10: Assessment Queries

Component 11: Social Events Outside of Work
• How to Decline Politely
• Rules When Attending
• Meeting brand new individuals
• Conversation Do’s as well as Do Nots
• Training Example
Concluding• Component 11: Assessment Queries

Component 12: Concluding
• Wise Men’s words
• Assessment of Parking Area
• Key Learnings
• Evaluations as well as Completion Of activity Plans



Course duration and fees: Negotiation Skills Training Course

Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

Please contact BOTI for information around costing

Course Schedule

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