Accommodate audience and context needs in oral communication (Business Administration Services)

(This Unit Standard course is aligned to: National Certificate:  Business Administration Services)

SAQA I.D. 67465 NQF Level: NQF Level 03

Unit Standard: 8968 and 9533

Number of credits:  7

Introduction

BOTI offers corporate communication courses, workplace communication training and english for business communication courses.  Book your seat now on BOTI’s Unit Standard course:  Accommodate audience and context needs in oral communication.  BOTI offers business training programmes across South Africa. 

Course outline

Learners at this level are aware of their audiences and purposes for communication. They adapt their style and language register to the requirements of different situations. They are able to speak confidently in both formal and familiar settings as well as conflictual situations. They can articulate their purposes and reasons for the adoption of a particular register and style in any situation. They can usually identify the assumptions and inferences implicit in what people say and how they say it.

Upon successful completion of this Unit Standard course you will effectively be able to:

• identify and respond to manipulative use of language
• interact successfully with audience in oral communication
• use strategies that capture and retain the interest of an audience
• demonstrate an understanding of different types of conflict situations that arise in the workplace
• Understand and explain the difference between feelings and the actual problem
• Effectively handle and resolve a conflict situation in the workplace

Prior learning requirements

The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this unit standard: the NQF Level 2 unit standard.

Unit standard range

The learner can engage in oral interactions in a variety of formal and informal contexts in socio-cultural, learning and workplace situations.

Specific range statements are provided in the body of the unit standard where they apply to particular specific outcomes or assessment criteria.

BOTI offers corporate communication courses, workplace communication training and english for business communication courses.  Book your seat now on BOTI’s Unit Standard course:  Accommodate audience and context needs in oral communication.  BOTI offers business training programmes across South Africa.

Course outcomes

• Use strategies that capture and retain the interest of an audience.
• Identify and respond to manipulative use of language.
• Interact successfully with audience in oral communication.

Accommodate audience and context needs in oral communication

SAQA I.D. 67465 NQF Level: NQF Level 03

Unit Standard:  8968 and 9533

Course duration

4 days

BOTI offers corporate communication courses, workplace communication training and english for business communication courses.  Book your seat now on BOTI’s Unit Standard course:  Accommodate audience and context needs in oral communication.  BOTI offers business training programmes across South Africa.

Who should attend:  Accommodate audience and context needs in oral communication course

This course is aimed at those who wish to improve their business communication skills.

**Quote does not include Any Exam Fees (if applicable)

IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

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BOTI offers corporate communication courses, workplace communication training and english for business communication courses.  Book your seat now on BOTI’s Unit Standard course:  Accommodate audience and context needs in oral communication.  BOTI offers business training programmes across South Africa.