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Quick Look Course Summary:Accommodate audience and context needs in oral communication (Business Administration Services)
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Next Public Course Date:
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Length: 3 day(s)
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Price (at your venue): 1 Person R 17,953 EX VAT 3 Person R 12,518 EX VAT 10 Person R 8,424 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Accommodate audience and context needs in oral communication (Business Administration Services)
(This Unit Standard course is aligned to: National Certificate:Â Business Administration Services)
SAQA I.D. 67465 NQF Level: NQF Level 03
Aligned to Unit Standard: 8968 and 9533
Unit standard credit value: 7
Introduction
BOTI offers corporate communication courses, workplace communication training and english for business communication courses. Book your seat now on BOTI’s Unit Standard course: Accommodate audience and context needs in oral communication. BOTI offers business training programmes across South Africa.Â
Course outline
Learners at this level are aware of their audiences and purposes for communication. They adapt their style and language register to the requirements of different situations. They are able to speak confidently in both formal and familiar settings as well as conflictual situations. They can articulate their purposes and reasons for the adoption of a particular register and style in any situation. They can usually identify the assumptions and inferences implicit in what people say and how they say it.
Upon successful completion of this Unit Standard course you will effectively be able to:
- identify and respond to manipulative use of language
- interact successfully with audience in oral communication
- use strategies that capture and retain the interest of an audience
- demonstrate an understanding of different types of conflict situations that arise in the workplace
- Understand and explain the difference between feelings and the actual problem
- Effectively handle and resolve a conflict situation in the workplace
Prior learning requirements
The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this unit standard: the NQF Level 2 unit standard.
Unit standard range
The learner can engage in oral interactions in a variety of formal and informal contexts in socio-cultural, learning and workplace situations.
Specific range statements are provided in the body of the unit standard where they apply to particular specific outcomes or assessment criteria.
BOTI offers corporate communication courses, workplace communication training and english for business communication courses. Book your seat now on BOTI’s Unit Standard course: Accommodate audience and context needs in oral communication. BOTI offers business training programmes across South Africa.
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Course outcomes
- Use strategies that capture and retain the interest of an audience.
- Identify and respond to manipulative use of language.
- Interact successfully with audience in oral communication.
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Accommodate audience and context needs in oral communication
SAQA I.D. 67465 NQF Level: NQF Level 03
Aligned to Unit Standard: Â 8968 and 9533
Course duration
4 days
BOTI offers corporate communication courses, workplace communication training and english for business communication courses. Book your seat now on BOTI’s Unit Standard course: Accommodate audience and context needs in oral communication. BOTI offers business training programmes across South Africa.
Who should attend: Â Accommodate audience and context needs in oral communication course
This course is aimed at those who wish to improve their business communication skills.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills. Â
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
BOTI also offers:Â Demonstrate an understanding of a selected business environment
Use communication skills to handle and resolve conflict in the workplace
Produce word processing documents for business
BOTI offers corporate communication courses, workplace communication training and english for business communication courses. Book your seat now on BOTI’s Unit Standard course: Accommodate audience and context needs in oral communication. BOTI offers business training programmes across South Africa.
Frequently Asked Questions
Is this course accredited?
No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.