Get to know the ins and outs of what Services SETA is all about

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Get to know the ins and outs of what Services SETA is all about

The General SETA landscape

 What does SETA stand for?

In its basic terms, SETA stands for SECTOR Education and Training Authority which is a vocational skills training organisation in South Africa.  There are currently 21 SETAs at this stage and each one is responsible within its own jurisdiction for the management and creation of learnerships, unit-based skills programmes, internships and apprenticeships.   In South Africa, each and every industry and occupation is covered by one of the individual SETAs.

 Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Get to know the ins and outs of what Services SETA is all about The General SETA landscape What does SETA stand for? In its basic terms, SETA stands for SECTOR Education and Training Authority which is a vocational skills training organisation in South Africa. There are currently 21 SETAs at this stage and each one is responsible within its own jurisdiction for the management and creation of learnerships, unit-based skills programmes, internships and apprenticeships. In South Africa, each and every industry and occupation is covered by one of the individual SETAs. The establishment of SETA It was in 1996 that experts came to the conclusion that South Africa nothing short of a skills revolution in order to survive a highly competitive global marketplace. Hence, in 1998 Parliament ratified the Skills Development Act. The act defined a new Sector Training and Education Authority (SETA) system. In April 2010, South Africa’s Higher Education and Training Minister gave a statement which involved the public release of the proposed new landscape of what the SETA should look like. In terms of this proposed new landscape the then current 23 SETAs were reduced to 21 SETAs. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Services Sector Education and Training Authority (Services SETA) In March 2000, the Services Sector Education and Training Authority (Services SETA) was established and registered in terms of the skills development Act of 1998. Services SETA is responsible for the disbursement of the training levies payable by all employers in South Africa which are collected by the South African Revenue Service (SARS) via the Department of Higher Education and Training (DHET), and are disbursed through a management system motivated by skills requirement assessment and monitoring. The Services SETA ensures that the skill requirements of the services sector are identified and that adequate and appropriate skills are readily available. Through achieving a more favourable balance between demand and supply, the Services SETA contributes to the improvement of sector skills and ensures that education and training: • Is provided subject to validation and quality assurance • Meets agreed standards within a national framework • Ensures that new entrants to the labour market are adequately trained • Acknowledges and enhances the skills of the current work force. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Services SETA Vision, Mission and Values Vision To serve, to deliver, for renewal, for prosperity. Mission Facilitation of quality skills development for employment and entrepreneurship in the Services Sector for national economic growth. Values • Accountability • Innovation • Integrity • Professionalism • Responsiveness SETA Training From our understanding of the description previously outlined, SETA stands for Sector Education and Training Authority and a SETA is therefore a body that is responsible for overseeing skills development and training within a particular industry sector. Different SETAs were established for the different industry sectors in terms of the Skills Development Act 97 of 1998. A SETA can also be accredited by the South African Qualifications Authority (SAQA) as an Education and Training Quality Assurance body (ETQA), which allows the SETA to accredit training providers that provide education and training in its sector. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! The role of a SETA in a nutshell with respect to training A SETA’s primary role is to improve and develop skills within its sector, to identify skills development needs, and to ensure that national standards are maintained. In order to achieve this goal, a SETA will develop and implement a sector specific skills plan, and will monitor education and training within that sector. Once a SETA has been accredited by SAQA as an ETQA, it also evaluates and accredits training providers within its sector. SETAs are also responsible for the following tasks: • Administer the funds that are collected in terms of the Skills Development Levy • Promote the creation of learnerships within the relevant sector • Perform quality assurance functions in order to ensure that the applicable standards are being maintained • Aim to ensure that learners and members of the workforce have the skills that are required by the relevant industry sectors. Detailed description of the various functions of SETAs • The development of a sector skills plan to describe the trends in each sector, the skills that are in demand and to identify priorities for skills development. • Implement the plan. • Develop and administer learnerships, which include the traditional apprenticeships of the past, and combine practice and theory. However, learnerships go beyond ‘blue-collar” trades — they also prepare people for jobs in the new services sector and for higher para-professional occupations. • Support the implementation of the National Qualifications Framework, on which any qualification or learning outcome can be registered. • Undertake quality assurance. In promoting quality provision, SETAs accredit education and training providers, monitor provision to ensure that programmes are being followed, register assessors, collaborate with other education and training quality (ETQ) assurers, report to the South African Qualifications Authority on how they fulfil the ETQ role and disburse levies collected from employers in their sector. Employers pay 1% of their salary payroll to the South African Revenue Services (SARS) on a monthly basis. The SETA uses 10% of the money to cover administration costs. Approximately 70% can be claimed back by companies. The remaining 20% goes to the national skills fund. • Report to the minister and the South African Qualifications Authority. SETAs are statutory bodies. This means that they are established by Act of Parliament and are given clear responsibilities to be discharged in the public interest. The levy collected from employers is public money. The director general of the Department of Labour is the accounting officer. SETAs must, therefore, report to the director general on the efficient and effective use of funds. • SETAs are also governed by the Public Finance Management Act, the provisions of which are designed to ensure that public bodies operate in a manner that is not wasteful or irresponsible. To make SETAs publicly accountable, and to give them the full responsibility and scope to organise their work, each SETA is required to enter into a Service Level Agreement (SLA) with the Department of Labour. • Each SETA must draw up a sector skills plan (SSP), which is important when making decisions about the priorities for skills development. The SSP provides the framework and background for the SETA’s actions. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! SETA accreditation According to the South African Qualifications Authority (SAQA), accreditation means that a person, a body or an institution has been certified as “having the capacity to fulfill a particular function in the quality assurance system set up by the South African Qualifications Authority.” SETA accreditation can only be attained by a training provider if the training provider successfully completes the stringent application process prescribed by the relevant SETA. SETA accreditation is therefore the result of a process whereby a SETA determines whether a training provider has the necessary capacity and ability to provide quality training in line with National Qualifications Framework (NQF) standards. The purpose of SETA Accreditation The purpose of SETA accreditation is to ensure that education and training is of a high standard and quality and that it is relevant to the needs of the industry sector in question. If a training provider has SETA accreditation, it means that the training provider’s courses comply with the NQF standards and that the courses offered have been evaluated to ensure that they are in line with these standards. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Uniformity of training SETA accreditation also aims to ensure that there is uniformity of similar courses offered by different training providers. SETA accreditation therefore provides the assurance that a training provider will be capable of providing relevant training and education that is in line with national standards. Another purpose of SETA accreditation is to ensure that the courses being offered by accredited training providers are relevant to industry needs and will equip students with the skills required in the workplace. Benefits of SETA accreditation to students If a student completes a SETA accredited course through a training provider that has SETA accreditation, the student can earn the appropriate NQF credits. NQF credits can count towards full qualifications that are recognised throughout South Africa. In other words, SETA accreditation means that a course or qualification can be formally recognised. This is of benefit to the student, as employers in certain sectors often require their employees to be in possession of formal qualifications. Formal recognition is also beneficial to students who wish to change from one course to another without having to repeat subjects or courses that they may already have completed. SETA accreditation is also an indication to students that a training provider is reputable, and not a fly-by-night institution. Another benefit of SETA accreditation is that it assures students that they will be receiving training that they will be able to apply in the workplace and that they will be equipped with skills that are sought after by employers within the particular industry sector. SETA accreditation process How the SETA accreditation process works Each SETA is responsible for the accreditation of training providers within its own industry sector, and as a consequence sets out its own accreditation process which needs to be followed. Nevertheless, the processes for the different SETAs are fairly similar. The first step in the accreditation process would be for a training provider to determine which SETA’s accreditation it requires which will depend on the training provider’s primary focus, in other words which sector its courses predominantly fall under. As an example, if a training provider wants to be accredited as a training provider for SETA accredited accounting courses, it should apply to FASSET, which is the SETA for Finance, Accounting, Management Consulting and other Financial Services. Training providers can only apply for SETA accreditation of unit standards (modules) or qualifications that are registered on the National Qualifications Framework (NQF). Once a training provider has determined which SETA’s accreditation it requires, it should consult the relevant SETA in order to establish the specific application requirements and what steps need to be followed. The process usually involves the submission of an application form along with a comprehensive set of supporting documents. The next step involves the SETA going through the necessary evaluation process in terms of the application and carrying out a site evaluation in order to determine whether the training provider meets all the necessary requirements. Should the training provider meet the necessary requirements, it will be accredited. Should the training provider not pass the evaluation, it may be given a time period in which to take remedial action. Should such remedial action be taken within the allowed time period, accreditation may be granted, otherwise the provider will need to re-apply. The application process can take up to approximately 10 weeks to complete. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Different types of accreditation processes Services SETA accreditation process • The Services SETA only accepts online applications. • The training provider will need to prepare all the required documents and complete an application form and then submit such to the Services SETA electronically. • Once the Services SETA has received the application, it will do a compliance check to make sure that all the necessary requirements have been met, and if it finds that the training provider complies with such requirements, it will conduct a site evaluation of the training provider. • The training provider will then be notified of the outcome of the evaluation process, and may in certain circumstances be required to take remedial action in order to ensure that it measures up to the required standards before accreditation will be granted. The FASSET accreditation process • The training provider is required to submit the completed application form and all the relevant attachments to FASSET. • FASSET will then perform an internal evaluation of the application, which it is estimated can take between 6 to 8 weeks to complete. • Should the training provider pass the evaluation accreditation will be granted. • FASSET takes a developmental approach to its evaluation, which means that a training provider will be given 6 months in which to remedy any shortcomings which may have been established during the evaluation. If such shortcomings are satisfactorily remedied within the 6 months period the provider will be accredited. Should this not be the case the training provider may re-apply. General requirements for SETA accreditation • The training provider should be properly registered in terms of applicable legislation. • The training provider must have a Quality Management System (QMS) in place. In its application guidelines, FASSET defines a QMS as “the combination of processes used to ensure that the degree of excellence specified is achieved.” A QMS consists of the policies and procedures that determine how the training provider ensures the quality of its training. • The training material must be aligned with the unit standards on the National Qualifications Framework (NQF). • The training provider must have assessors and moderators that are properly registered to do assessment and moderation of the unit standards that are to be accredited. • The different SETAs may have their own accreditation requirements in addition to the general requirements listed above. These additional requirements can be found on the relevant SETA’s website, or can be obtained by contacting the SETA in question. The SETA accreditation requirements set a high standard with which training providers must comply. This is to ensure that a high standard of education and training will be maintained nationally, and that students are equipped with relevant skills. In order to comply with the accreditation requirements, a training provider has to be well organised and should have all the necessary documentation, policies and procedures in place. This means that great value is attached to having SETA accreditation, and SETA accredited training is therefore in high demand. Comprehensive list of SETAS in South Africa AgriSETA Agricultural Sector Education and Training Authority BANKSETA Banking Sector Education and Training Authority CETA Construction Education and Training Authority CHIETA Chemical Industries Sector Education and Training Authority CTFL Clothing, Textiles, Footwear and Leather Sector Education and Training Authority ESETA Energy Sector Education and Training Authority ETDP Education, Training and Development Practices Sector Education and Training Authority FASSET Financial and Accounting Services Sector Education and Training Authority FIETA Forest Industry Sector Education and Training Authority FOODBEV Food and Beverage Manufacturing Industry Sector Education and Training Authority FP&MSETA Fibre Processing and Manufacturing Sector Education and Training Authority HWSETA Health and Welfare Sector Education and Training Authority INSETA Insurance Sector Education and Training Authority ISETT Information Systems, Electronics and Telecommunications Technologies Sector Education and Training Authority LGSETA Local Government Sector Education and Training Authority MERSETA Manufacturing, Engineering and Related Services Sector Education and Training Authority MICT Media, Information and Communication Technologies Sector Education and Training Authority MQA Mining Qualifications Authority PSETA Public Service Sector Education and Training Authority SASSETA Safety and Security Sector Education and Training Authority SERVICES SETA Services Sector Education and Training Authority TETA Transport Sector Education and Training Authority W&RSETA Wholesale and Retail Sector Education and Training Authority Contact details for each SETA in South Africa • Bankseta — Banking Seta Sibusiso Molefe Tel: (011) 805 9661, Fax: (011) 805 8348 E-mail: sibusisom@bankseta.org.za PO Box 11678, Vorna Valley, 1686 Block 6, Thornhill Office Park, 94 Bekker Road, Midrand Website: www.bankseta.org.za • Chieta — Chemical Industries Education and Training Authority Helen Mdakane Tel: (011) 726 4026, Fax: (011) 726 7777 E-mail: cduplessis@chieta.org.za PO Box 961, Auckland Park, 2006 No 2 Clamart Road, Richmond, Johannesburg Website: www.chieta.org.za • Ceta — Construction Education and Training Authority Helen Brown Tel: (011) 265 5915 Fax: (011) 265 5924/5925 or 312 1747 E-mail: helen@ceta.co.za Box 1955, Halfway House, 1685 2nd Floor, Unit 5, Momentum Business Park, Main Road, Midrand Website: www.ceta.org.za • Didteta — Diplomacy, Intelligence, Defence, and Trade and Industry Seta Roy Ngcobo Tel: (012) 663 6983, Fax: (012) 663 4878 E-mail: rngcobo@didteta.co.za PO Box 11210, Centurion, 0046 Die Anker Building, Room 404, 1279 Mike Crawford Avenue, Centurion Website: www.didteta.co.za • Eseta — Energy Seta Andy Mashaile Tel: (011) 838 0117, Fax: (011) 838 0119 E-mail: andym@eseta.org.za PO Box 5983, Johannesburg, 2001 35 Prichard Street, 1066 Building, 19th Floor, Johannesburg • ETDP Seta — Education, Training and Development Practices Seta Tel: (011) 517 3720, Fax: (011) 807 5621 E-mail: enquiries@etdpseta.org.za PO Box 5734, Rivovia, 2128 Tuscany Office Park, Building 10, Coombe Palce, Rivonia • Fasset — Financial and Accounting Services Juliet Gillies Tel: (011) 476 8570, Fax: (011) 476 5756 E-mail: juliet.gillies@fasset.org.za PO Box 6801, Cresta, 2118 Block A, 306 3rd Floor, Eva Office Park, corner of Beyers Naude and Judges Avenue, Blackheath, Johannesburg Website: www.fasset.org.za • Fieta — Forest Industries Seta Derek Weston (CEO) Tel: (011) 712 0600, Fax: (011) 712 0601 E-mail: Mail@fieta.org.za Box 31276, Braamfontein, 2017 7th Floor, Rennies House, 19 Ameshoff Street, Braamfontein Website: www.fieta.org.za • Foodbev — Food and Beverages Manufacturing Industry Seta Liezl Gerryts Tel: (011) 802 1211, Fax: (011) 802 1518 E-mail: Liezlg@foodbev.co.za PO Box 245, Gallo Manor, 2052 The Woodlands, Building 23, 2nd Floor, Woodlands Drive, and Western Services Road, Woodmead • HWSETA — Health and Welfare Seta Refilwe Koloti Tel: (011) 622 6852, Fax: (011) 616 8939 E-mail: refilwek@hwseta.org.za P/Bag X15, Gardenview, 2047 10 Bradford Road, Bedfordview • ISETT — Information Systems, Electronics and Telecommunications Technologies Bongi Mthethwa Tel: (011) 805 5115 Fax: (011) 805 6833 E-mail: bongi.mthethwa@isett.org.za PO Box 5585 Halfway House 1685 Gallagher House, West Wing, 3rd Level, Block 2, Halfway House, Midrand Website: www.isett.org.za • Inseta — Insurance Seta Kim van Niekerk Tel: (011) 484 0722, Fax: (011) 484 0862 E-mail: dovetail@netactive.co.za PO Box 32035, Braamfontein, 2017 Oakhurst, 11 St Andrews Road, Parktown • LGWSETA — Local Government, Water and Related Services Seta Shirley Pressly Tel: (011) 456 8579, Fax: (011) 450 4948 E-mail: shirleyp@lgwseta.co.za PO Box 1964, Bedfordview, 2008 20 Skeen Boulevard, Bedfordview • Mappp — Media, Advertising, Publishing, Printing and Packaging Joan Muller Tel: (021) 949 1463, Fax: (021) 949 1468 E-mail: muller@mappp-seta.co.za PO Box 2847, Bellville, 7530 101 Voortrekker Road, Bellville • Merseta — Manufacturing, Engineering and Related Seta Chantelle Oosthuizen Tel: (011) 492 1533, Fax: (011) 492 1542 E-mail: coosthuizen@merseta.org.za PO Box 61826, Marshalltown, 2107 Metal Industries House, 6th Floor, 42 Anderson Street, Johannesburg • MQA — Mining Qualifications Authority Menzi Mthwecu (CEO) Tel: (011) 403 7946, Fax: (011) 403 8424 E-mail: MelanyB@mqa.org.za Private Bag X66, Braamfontein, 2017 33 Hoofd Street, 4th Floor, Forum 2, Braampark, Braamfontein • PAETA — Primary Agriculture Education and Training Authority Machiel van Niekerk (CEO) Tel: (012) 325 1655, Fax: (012) 325 1677 E-mail: machielvn.paeta@agric.co.za PO Box 26024, Arcadia, 0007 2nd Floor, Potato House, 529 Belvedere Street, Arcadia, Pretoria • Poslec — Police, Private Security, Legal and Correctional Services Hennie Richards Tel: (011) 805 0084, Fax: (011) 805 6630 E-mail: bnake@poslecseta.org.za PO Box 7612, Halfway House, 1685 19 Richards Drive, 3rd Level East Gallagher House, Gallagher Estate, Midrand Website: www.poslecseta.org.za • PSETA — Public Services Seta Lawrence Tsipane Tel: (012) 314 7208, Fax: (012) 323 2386 E-mail: lawrenceT@dpsa.gov.za Private Bag X 916, Pretoria, 0001 Transvaal House, corner of Vermeulen and Van der Walt streets, Pretoria • Services — Services Seta Bronwyn Wynne Tel: (011) 715 1800 Toll-free call centre: 0861 10 1148 Fax: (011) 726 4416 E-mail: BronwynW@serviceseta.org.za PO Box 3322, Houghton, 2040 14 Sherbourne Road, Parktown Website: www.serviceseta.org.za • Setasa — Secondary Agriculture Seta Tel: (012) 365 2827, Fax: (012) 348 1445 E-mail: info@setasa.co.za Private Bag X20003, Garsfontein, 0042 91 Glenwood Road, Lynnwood Glen, Pretoria Website: www.setasa.co.za • Teta — Transport Education and Training Authority Gary De la Rue Tel: (011) 781 1280, Fax: (011) 781 0200 E-mail: garry@teta26.co.za PO Box 1283, Joubert Park, 2044 P/Bag X10016, Randburg, 2125 2nd Floor, 344 Pretorius Street, Randburg • Textiles — Clothing, Textiles, Footwear and Leather Seta Elmien Labuschagne Tel: (031) 702 4482, Fax: (031) 702 4113 E-mail: elmine@ctflseta.org.za PO Box 935, Pinetown, 3600 3rd floor, Umdoni Centre, 28 Crompton Street, Pinetown • Theta — Tourism and Hospitality Education and Training Authority Susan Unsworth Tel: (011) 803 6010, Fax: (011) 803 6702 E-mail: wayneuns@iafrica.com or susan@theta.org.za PO Box 1329, Rivonia, 2128 HITB 38, Homestead Road, Rivonia Website: www.theta.org.za • W&RSETA — Wholesale and Retail Seta Wiya Mgobozi Tel: (012) 452 9200, Fax: (012) 452 9229 E-mail: wmgobozi@wrseta.org.za PO Box 2176, Brooklyn, 0075 Deloitte & Touche Brooklyn House 315 Bronkhorst Street, Brooklyn, Pretoria Website: www.wrseta.org.za Want to know more about services seta (servicesseta)? 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The establishment of SETA

It was in 1996 that experts came to the conclusion that South Africa nothing short of a skills revolution in order to survive a highly competitive global marketplace.  Hence, in 1998 Parliament ratified the Skills Development Act.  The act defined a new Sector Training and Education Authority (SETA) system.

In April 2010, South Africa’s Higher Education and Training Minister gave a statement which involved the public release of the proposed new landscape of what the SETA should look like.  In terms of this proposed new landscape the then current 23 SETAs were reduced to 21 SETAs.

Want to know more about services seta (servicesseta)?  BOTI offers business training programmes across South Africa.  Book now!

In business, rules, laws and regulations are often confusing. Get to know more about the Labour Relations Act. Book now!

Human Resources Management and Labour Relations Course

Services Sector Education and Training Authority (Services SETA)

In March 2000, the Services Sector Education and Training Authority (Services SETA) was established and registered in terms of the skills development Act of 1998.

Services SETA is responsible for the disbursement of the training levies payable by all employers in South Africa which are collected by the South African Revenue Service (SARS) via the Department of Higher Education and Training (DHET), and are disbursed through a management system motivated by skills requirement assessment and monitoring.

The Services SETA ensures that the skill requirements of the services sector are identified and that adequate and appropriate skills are readily available.  Through achieving a more favourable balance between demand and supply, the Services SETA contributes to the improvement of sector skills and ensures that education and training:

  • Is provided subject to validation and quality assurance
  • Meets agreed standards within a national framework
  • Ensures that new entrants to the labour market are adequately trained
  • Acknowledges and enhances the skills of the current work force.

 

Want to know more about services seta (servicesseta)?  BOTI offers business training programmes across South Africa.  Book now!

 

Services SETA Vision, Mission and Values

Vision

To serve, to deliver, for renewal, for prosperity.

Mission

Facilitation of quality skills development for employment and entrepreneurship in the Services Sector for national economic growth.

Values

  • Accountability
    • Innovation
    • Integrity
    • Professionalism
    • Responsiveness

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Labour Relations & Law Fundamental Training Course

SETA Training

From our understanding of the description previously outlined, SETA stands for Sector Education and Training Authority and a SETA is therefore a body that is responsible for overseeing skills development and training within a particular industry sector.

Different SETAs were established for the different industry sectors in terms of the Skills Development Act 97 of 1998.  A SETA can also be accredited by the South African Qualifications Authority (SAQA) as an Education and Training Quality Assurance body (ETQA), which allows the SETA to accredit training providers that provide education and training in its sector.

Want to know more about services seta (servicesseta)?  BOTI offers business training programmes across South Africa.  Book now!

 

The role of a SETA in a nutshell with respect to training

A SETA’s primary role is to improve and develop skills within its sector, to identify skills development needs, and to ensure that national standards are maintained.  In order to achieve this goal, a SETA will develop and implement a sector specific skills plan, and will monitor education and training within that sector.

Once a SETA has been accredited by SAQA as an ETQA, it also evaluates and accredits training providers within its sector.

SETAs are also responsible for the following tasks:

  • Administer the funds that are collected in terms  of the Skills Development Levy
  • Promote the creation of learnerships within the relevant sector
  • Perform quality assurance functions in order to ensure that the applicable standards are being maintained
  • Aim to ensure that learners and members of the workforce have the skills that are required by the relevant industry sectors.

Detailed description of the various functions of SETAs

  • The development of a sector skills plan to describe the trends in each sector, the skills that are in demand and to identify priorities for skills development.
  • Implement the plan.
  • Develop and administer learnerships, which include the traditional apprenticeships of the past, and combine practice and theory. However, learnerships go beyond ‘blue-collar” trades — they also prepare people for jobs in the new services sector and for higher para-professional occupations.
  • Support the implementation of the National Qualifications Framework, on which any qualification or learning outcome can be registered.
  • Undertake quality assurance. In promoting quality provision, SETAs accredit education and training providers, monitor provision to ensure that programmes are being followed, register assessors, collaborate with other education and training quality (ETQ) assurers, report to the South African Qualifications Authority on how they fulfil the ETQ role and disburse levies collected from employers in their sector. Employers pay 1% of their salary payroll to the South African Revenue Services (SARS) on a monthly basis. The SETA uses 10% of the money to cover administration costs.  Approximately 70% can be claimed back by companies. The remaining 20% goes to the national skills fund.
  • Report to the minister and the South African Qualifications Authority. SETAs are statutory bodies. This means that they are established by Act of Parliament and are given clear responsibilities to be discharged in the public interest. The levy collected from employers is public money. The director general of the Department of Labour is the accounting officer. SETAs must, therefore, report to the director general on the efficient and effective use of funds.
  • SETAs are also governed by the Public Finance Management Act, the provisions of which are designed to ensure that public bodies operate in a manner that is not wasteful or irresponsible. To make SETAs publicly accountable, and to give them the full responsibility and scope to organise their work, each SETA is required to enter into a Service Level Agreement (SLA) with the Department of Labour.
  • Each SETA must draw up a sector skills plan (SSP), which is important when making decisions about the priorities for skills development. The SSP provides the framework and background for the SETA’s actions.

In business, rules, laws and regulations are often confusing. Get to know more about South African labour law. Book now!

South African labour law

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Get to know the ins and outs of what Services SETA is all about

 

SETA accreditation

According to the South African Qualifications Authority (SAQA), accreditation means that a person, a body or an institution has been certified as “having the capacity to fulfill a particular function in the quality assurance system set up by the South African Qualifications Authority.”

SETA accreditation can only be attained by a training provider if the training provider successfully completes the stringent application process prescribed by the relevant SETA.  SETA accreditation is therefore the result of a process whereby a SETA determines whether a training provider has the necessary capacity and ability to provide quality training in line with National Qualifications Framework (NQF) standards.

The purpose of SETA Accreditation

The purpose of SETA accreditation is to ensure that education and training is of a high standard and quality and that it is relevant to the needs of the industry sector in question. If a training provider has SETA accreditation, it means that the training provider’s courses comply with the NQF standards and that the courses offered have been evaluated to ensure that they are in line with these standards.

Want to know more about services seta (servicesseta)?  BOTI offers business training programmes across South Africa.  Book now!

 

Uniformity of training

SETA accreditation also aims to ensure that there is uniformity of similar courses offered by different training providers.  SETA accreditation therefore provides the assurance that a training provider will be capable of providing relevant training and education that is in line with national standards.  Another purpose of SETA accreditation is to ensure that the courses being offered by accredited training providers are relevant to industry needs and will equip students with the skills required in the workplace.

Benefits of SETA accreditation to students

If a student completes a SETA accredited course through a training provider that has SETA accreditation, the student can earn the appropriate NQF credits.  NQF credits can count towards full qualifications that are recognised throughout South Africa.  In other words, SETA accreditation means that a course or qualification can be formally recognised. This is of benefit to the student, as employers in certain sectors often require their employees to be in possession of formal qualifications. Formal recognition is also beneficial to students who wish to change from one course to another without having to repeat subjects or courses that they may already have completed.

SETA accreditation is also an indication to students that a training provider is reputable, and not a fly-by-night institution. Another benefit of SETA accreditation is that it assures students that they will be receiving training that they will be able to apply in the workplace and that they will be equipped with skills that are sought after by employers within the particular industry sector.

 

SETA accreditation process

How the SETA accreditation process works

 

Each SETA is responsible for the accreditation of training providers within its own industry sector, and as a consequence sets out its own accreditation process which needs to be followed.

Nevertheless, the processes for the different SETAs are fairly similar. The first step in the accreditation process would be for a training provider to determine which SETA’s accreditation it requires which will depend on the training provider’s primary focus, in other words which sector its courses predominantly fall under.

As an example, if a training provider wants to be accredited as a training provider for SETA accredited accounting courses, it should apply to FASSET, which is the SETA for Finance, Accounting, Management Consulting and other Financial Services. Training providers can only apply for SETA accreditation of unit standards (modules) or qualifications that are registered on the National Qualifications Framework (NQF).

Once a training provider has determined which SETA’s accreditation it requires, it should consult the relevant SETA in order to establish the specific application requirements and what steps need to be followed. The process usually involves the submission of an application form along with a comprehensive set of supporting documents.  The next step involves the SETA going through the necessary evaluation process in terms of the application and carrying out a site evaluation in order to determine whether the training provider meets all the necessary requirements.  Should the training provider meet the necessary requirements, it will be accredited.  Should the training provider not pass the evaluation, it may be given a time period in which to take remedial action. Should such remedial action be taken within the allowed time period, accreditation may be granted, otherwise the provider will need to re-apply. The application process can take up to approximately 10 weeks to complete.

Want to know more about services seta (servicesseta)?  BOTI offers business training programmes across South Africa.  Book now!

 

Different types of accreditation processes

Services SETA accreditation process

  • The Services SETA only accepts online applications.
  • The training provider will need to prepare all the required documents and complete an application form and then submit such to the Services SETA electronically.
  • Once the Services SETA has received the application, it will do a compliance check to make sure that all the necessary requirements have been met, and if it finds that the training provider complies with such requirements, it will conduct a site evaluation of the training provider.
  • The training provider will then be notified of the outcome of the evaluation process, and may in certain circumstances be required to take remedial action in order to ensure that it measures up to the required standards before accreditation will be granted.

The FASSET accreditation process

  • The training provider is required to submit the completed application form and all the relevant attachments to FASSET.
  • FASSET will then perform an internal evaluation of the application, which it is estimated can take between 6 to 8 weeks to complete.
  • Should the training provider pass the evaluation accreditation will be granted.
  • FASSET takes a developmental approach to its evaluation, which means that a training provider will be given 6 months in which to remedy any shortcomings which may have been established during the evaluation. If such shortcomings are satisfactorily remedied within the 6 months period the provider will be accredited. Should this not be the case the training provider may re-apply.

 

General requirements for SETA accreditation 

  • The training provider should be properly registered in terms of applicable legislation.
  • The training provider must have a Quality Management System (QMS) in place.  In its application guidelines, FASSET defines a QMS as “the combination of processes used to ensure that the degree of excellence specified is achieved.” A QMS consists of the policies and procedures that determine how the training provider ensures the quality of its training.
  • The training material must be aligned with the unit standards on the National Qualifications Framework (NQF).
  • The training provider must have assessors and moderators that are properly registered to do assessment and moderation of the unit standards that are to be accredited.
  • The different SETAs may have their own accreditation requirements in addition to the general requirements listed above. These additional requirements can be found on the relevant SETA’s website, or can be obtained by contacting the SETA in question.

The SETA accreditation requirements set a high standard with which training providers must comply.  This is to ensure that a high standard of education and training will be maintained nationally, and that students are equipped with relevant skills. In order to comply with the accreditation requirements, a training provider has to be well organised and should have all the necessary documentation, policies and procedures in place. This means that great value is attached to having SETA accreditation, and SETA accredited training is therefore in high demand.

Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Get to know the ins and outs of what Services SETA is all about The General SETA landscape What does SETA stand for? In its basic terms, SETA stands for SECTOR Education and Training Authority which is a vocational skills training organisation in South Africa. There are currently 21 SETAs at this stage and each one is responsible within its own jurisdiction for the management and creation of learnerships, unit-based skills programmes, internships and apprenticeships. In South Africa, each and every industry and occupation is covered by one of the individual SETAs. The establishment of SETA It was in 1996 that experts came to the conclusion that South Africa nothing short of a skills revolution in order to survive a highly competitive global marketplace. Hence, in 1998 Parliament ratified the Skills Development Act. The act defined a new Sector Training and Education Authority (SETA) system. In April 2010, South Africa’s Higher Education and Training Minister gave a statement which involved the public release of the proposed new landscape of what the SETA should look like. In terms of this proposed new landscape the then current 23 SETAs were reduced to 21 SETAs. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Services Sector Education and Training Authority (Services SETA) In March 2000, the Services Sector Education and Training Authority (Services SETA) was established and registered in terms of the skills development Act of 1998. Services SETA is responsible for the disbursement of the training levies payable by all employers in South Africa which are collected by the South African Revenue Service (SARS) via the Department of Higher Education and Training (DHET), and are disbursed through a management system motivated by skills requirement assessment and monitoring. The Services SETA ensures that the skill requirements of the services sector are identified and that adequate and appropriate skills are readily available. Through achieving a more favourable balance between demand and supply, the Services SETA contributes to the improvement of sector skills and ensures that education and training: • Is provided subject to validation and quality assurance • Meets agreed standards within a national framework • Ensures that new entrants to the labour market are adequately trained • Acknowledges and enhances the skills of the current work force. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Services SETA Vision, Mission and Values Vision To serve, to deliver, for renewal, for prosperity. Mission Facilitation of quality skills development for employment and entrepreneurship in the Services Sector for national economic growth. Values • Accountability • Innovation • Integrity • Professionalism • Responsiveness SETA Training From our understanding of the description previously outlined, SETA stands for Sector Education and Training Authority and a SETA is therefore a body that is responsible for overseeing skills development and training within a particular industry sector. Different SETAs were established for the different industry sectors in terms of the Skills Development Act 97 of 1998. A SETA can also be accredited by the South African Qualifications Authority (SAQA) as an Education and Training Quality Assurance body (ETQA), which allows the SETA to accredit training providers that provide education and training in its sector. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! The role of a SETA in a nutshell with respect to training A SETA’s primary role is to improve and develop skills within its sector, to identify skills development needs, and to ensure that national standards are maintained. In order to achieve this goal, a SETA will develop and implement a sector specific skills plan, and will monitor education and training within that sector. Once a SETA has been accredited by SAQA as an ETQA, it also evaluates and accredits training providers within its sector. SETAs are also responsible for the following tasks: • Administer the funds that are collected in terms of the Skills Development Levy • Promote the creation of learnerships within the relevant sector • Perform quality assurance functions in order to ensure that the applicable standards are being maintained • Aim to ensure that learners and members of the workforce have the skills that are required by the relevant industry sectors. Detailed description of the various functions of SETAs • The development of a sector skills plan to describe the trends in each sector, the skills that are in demand and to identify priorities for skills development. • Implement the plan. • Develop and administer learnerships, which include the traditional apprenticeships of the past, and combine practice and theory. However, learnerships go beyond ‘blue-collar” trades — they also prepare people for jobs in the new services sector and for higher para-professional occupations. • Support the implementation of the National Qualifications Framework, on which any qualification or learning outcome can be registered. • Undertake quality assurance. In promoting quality provision, SETAs accredit education and training providers, monitor provision to ensure that programmes are being followed, register assessors, collaborate with other education and training quality (ETQ) assurers, report to the South African Qualifications Authority on how they fulfil the ETQ role and disburse levies collected from employers in their sector. Employers pay 1% of their salary payroll to the South African Revenue Services (SARS) on a monthly basis. The SETA uses 10% of the money to cover administration costs. Approximately 70% can be claimed back by companies. The remaining 20% goes to the national skills fund. • Report to the minister and the South African Qualifications Authority. SETAs are statutory bodies. This means that they are established by Act of Parliament and are given clear responsibilities to be discharged in the public interest. The levy collected from employers is public money. The director general of the Department of Labour is the accounting officer. SETAs must, therefore, report to the director general on the efficient and effective use of funds. • SETAs are also governed by the Public Finance Management Act, the provisions of which are designed to ensure that public bodies operate in a manner that is not wasteful or irresponsible. To make SETAs publicly accountable, and to give them the full responsibility and scope to organise their work, each SETA is required to enter into a Service Level Agreement (SLA) with the Department of Labour. • Each SETA must draw up a sector skills plan (SSP), which is important when making decisions about the priorities for skills development. The SSP provides the framework and background for the SETA’s actions. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! SETA accreditation According to the South African Qualifications Authority (SAQA), accreditation means that a person, a body or an institution has been certified as “having the capacity to fulfill a particular function in the quality assurance system set up by the South African Qualifications Authority.” SETA accreditation can only be attained by a training provider if the training provider successfully completes the stringent application process prescribed by the relevant SETA. SETA accreditation is therefore the result of a process whereby a SETA determines whether a training provider has the necessary capacity and ability to provide quality training in line with National Qualifications Framework (NQF) standards. The purpose of SETA Accreditation The purpose of SETA accreditation is to ensure that education and training is of a high standard and quality and that it is relevant to the needs of the industry sector in question. If a training provider has SETA accreditation, it means that the training provider’s courses comply with the NQF standards and that the courses offered have been evaluated to ensure that they are in line with these standards. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Uniformity of training SETA accreditation also aims to ensure that there is uniformity of similar courses offered by different training providers. SETA accreditation therefore provides the assurance that a training provider will be capable of providing relevant training and education that is in line with national standards. Another purpose of SETA accreditation is to ensure that the courses being offered by accredited training providers are relevant to industry needs and will equip students with the skills required in the workplace. Benefits of SETA accreditation to students If a student completes a SETA accredited course through a training provider that has SETA accreditation, the student can earn the appropriate NQF credits. NQF credits can count towards full qualifications that are recognised throughout South Africa. In other words, SETA accreditation means that a course or qualification can be formally recognised. This is of benefit to the student, as employers in certain sectors often require their employees to be in possession of formal qualifications. Formal recognition is also beneficial to students who wish to change from one course to another without having to repeat subjects or courses that they may already have completed. SETA accreditation is also an indication to students that a training provider is reputable, and not a fly-by-night institution. Another benefit of SETA accreditation is that it assures students that they will be receiving training that they will be able to apply in the workplace and that they will be equipped with skills that are sought after by employers within the particular industry sector. SETA accreditation process How the SETA accreditation process works Each SETA is responsible for the accreditation of training providers within its own industry sector, and as a consequence sets out its own accreditation process which needs to be followed. Nevertheless, the processes for the different SETAs are fairly similar. The first step in the accreditation process would be for a training provider to determine which SETA’s accreditation it requires which will depend on the training provider’s primary focus, in other words which sector its courses predominantly fall under. As an example, if a training provider wants to be accredited as a training provider for SETA accredited accounting courses, it should apply to FASSET, which is the SETA for Finance, Accounting, Management Consulting and other Financial Services. Training providers can only apply for SETA accreditation of unit standards (modules) or qualifications that are registered on the National Qualifications Framework (NQF). Once a training provider has determined which SETA’s accreditation it requires, it should consult the relevant SETA in order to establish the specific application requirements and what steps need to be followed. The process usually involves the submission of an application form along with a comprehensive set of supporting documents. The next step involves the SETA going through the necessary evaluation process in terms of the application and carrying out a site evaluation in order to determine whether the training provider meets all the necessary requirements. Should the training provider meet the necessary requirements, it will be accredited. Should the training provider not pass the evaluation, it may be given a time period in which to take remedial action. Should such remedial action be taken within the allowed time period, accreditation may be granted, otherwise the provider will need to re-apply. The application process can take up to approximately 10 weeks to complete. Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now! Different types of accreditation processes Services SETA accreditation process • The Services SETA only accepts online applications. • The training provider will need to prepare all the required documents and complete an application form and then submit such to the Services SETA electronically. • Once the Services SETA has received the application, it will do a compliance check to make sure that all the necessary requirements have been met, and if it finds that the training provider complies with such requirements, it will conduct a site evaluation of the training provider. • The training provider will then be notified of the outcome of the evaluation process, and may in certain circumstances be required to take remedial action in order to ensure that it measures up to the required standards before accreditation will be granted. The FASSET accreditation process • The training provider is required to submit the completed application form and all the relevant attachments to FASSET. • FASSET will then perform an internal evaluation of the application, which it is estimated can take between 6 to 8 weeks to complete. • Should the training provider pass the evaluation accreditation will be granted. • FASSET takes a developmental approach to its evaluation, which means that a training provider will be given 6 months in which to remedy any shortcomings which may have been established during the evaluation. If such shortcomings are satisfactorily remedied within the 6 months period the provider will be accredited. Should this not be the case the training provider may re-apply. General requirements for SETA accreditation • The training provider should be properly registered in terms of applicable legislation. • The training provider must have a Quality Management System (QMS) in place. In its application guidelines, FASSET defines a QMS as “the combination of processes used to ensure that the degree of excellence specified is achieved.” A QMS consists of the policies and procedures that determine how the training provider ensures the quality of its training. • The training material must be aligned with the unit standards on the National Qualifications Framework (NQF). • The training provider must have assessors and moderators that are properly registered to do assessment and moderation of the unit standards that are to be accredited. • The different SETAs may have their own accreditation requirements in addition to the general requirements listed above. These additional requirements can be found on the relevant SETA’s website, or can be obtained by contacting the SETA in question. The SETA accreditation requirements set a high standard with which training providers must comply. This is to ensure that a high standard of education and training will be maintained nationally, and that students are equipped with relevant skills. In order to comply with the accreditation requirements, a training provider has to be well organised and should have all the necessary documentation, policies and procedures in place. This means that great value is attached to having SETA accreditation, and SETA accredited training is therefore in high demand. Comprehensive list of SETAS in South Africa AgriSETA Agricultural Sector Education and Training Authority BANKSETA Banking Sector Education and Training Authority CETA Construction Education and Training Authority CHIETA Chemical Industries Sector Education and Training Authority CTFL Clothing, Textiles, Footwear and Leather Sector Education and Training Authority ESETA Energy Sector Education and Training Authority ETDP Education, Training and Development Practices Sector Education and Training Authority FASSET Financial and Accounting Services Sector Education and Training Authority FIETA Forest Industry Sector Education and Training Authority FOODBEV Food and Beverage Manufacturing Industry Sector Education and Training Authority FP&MSETA Fibre Processing and Manufacturing Sector Education and Training Authority HWSETA Health and Welfare Sector Education and Training Authority INSETA Insurance Sector Education and Training Authority ISETT Information Systems, Electronics and Telecommunications Technologies Sector Education and Training Authority LGSETA Local Government Sector Education and Training Authority MERSETA Manufacturing, Engineering and Related Services Sector Education and Training Authority MICT Media, Information and Communication Technologies Sector Education and Training Authority MQA Mining Qualifications Authority PSETA Public Service Sector Education and Training Authority SASSETA Safety and Security Sector Education and Training Authority SERVICES SETA Services Sector Education and Training Authority TETA Transport Sector Education and Training Authority W&RSETA Wholesale and Retail Sector Education and Training Authority Contact details for each SETA in South Africa • Bankseta — Banking Seta Sibusiso Molefe Tel: (011) 805 9661, Fax: (011) 805 8348 E-mail: sibusisom@bankseta.org.za PO Box 11678, Vorna Valley, 1686 Block 6, Thornhill Office Park, 94 Bekker Road, Midrand Website: www.bankseta.org.za • Chieta — Chemical Industries Education and Training Authority Helen Mdakane Tel: (011) 726 4026, Fax: (011) 726 7777 E-mail: cduplessis@chieta.org.za PO Box 961, Auckland Park, 2006 No 2 Clamart Road, Richmond, Johannesburg Website: www.chieta.org.za • Ceta — Construction Education and Training Authority Helen Brown Tel: (011) 265 5915 Fax: (011) 265 5924/5925 or 312 1747 E-mail: helen@ceta.co.za Box 1955, Halfway House, 1685 2nd Floor, Unit 5, Momentum Business Park, Main Road, Midrand Website: www.ceta.org.za • Didteta — Diplomacy, Intelligence, Defence, and Trade and Industry Seta Roy Ngcobo Tel: (012) 663 6983, Fax: (012) 663 4878 E-mail: rngcobo@didteta.co.za PO Box 11210, Centurion, 0046 Die Anker Building, Room 404, 1279 Mike Crawford Avenue, Centurion Website: www.didteta.co.za • Eseta — Energy Seta Andy Mashaile Tel: (011) 838 0117, Fax: (011) 838 0119 E-mail: andym@eseta.org.za PO Box 5983, Johannesburg, 2001 35 Prichard Street, 1066 Building, 19th Floor, Johannesburg • ETDP Seta — Education, Training and Development Practices Seta Tel: (011) 517 3720, Fax: (011) 807 5621 E-mail: enquiries@etdpseta.org.za PO Box 5734, Rivovia, 2128 Tuscany Office Park, Building 10, Coombe Palce, Rivonia • Fasset — Financial and Accounting Services Juliet Gillies Tel: (011) 476 8570, Fax: (011) 476 5756 E-mail: juliet.gillies@fasset.org.za PO Box 6801, Cresta, 2118 Block A, 306 3rd Floor, Eva Office Park, corner of Beyers Naude and Judges Avenue, Blackheath, Johannesburg Website: www.fasset.org.za • Fieta — Forest Industries Seta Derek Weston (CEO) Tel: (011) 712 0600, Fax: (011) 712 0601 E-mail: Mail@fieta.org.za Box 31276, Braamfontein, 2017 7th Floor, Rennies House, 19 Ameshoff Street, Braamfontein Website: www.fieta.org.za • Foodbev — Food and Beverages Manufacturing Industry Seta Liezl Gerryts Tel: (011) 802 1211, Fax: (011) 802 1518 E-mail: Liezlg@foodbev.co.za PO Box 245, Gallo Manor, 2052 The Woodlands, Building 23, 2nd Floor, Woodlands Drive, and Western Services Road, Woodmead • HWSETA — Health and Welfare Seta Refilwe Koloti Tel: (011) 622 6852, Fax: (011) 616 8939 E-mail: refilwek@hwseta.org.za P/Bag X15, Gardenview, 2047 10 Bradford Road, Bedfordview • ISETT — Information Systems, Electronics and Telecommunications Technologies Bongi Mthethwa Tel: (011) 805 5115 Fax: (011) 805 6833 E-mail: bongi.mthethwa@isett.org.za PO Box 5585 Halfway House 1685 Gallagher House, West Wing, 3rd Level, Block 2, Halfway House, Midrand Website: www.isett.org.za • Inseta — Insurance Seta Kim van Niekerk Tel: (011) 484 0722, Fax: (011) 484 0862 E-mail: dovetail@netactive.co.za PO Box 32035, Braamfontein, 2017 Oakhurst, 11 St Andrews Road, Parktown • LGWSETA — Local Government, Water and Related Services Seta Shirley Pressly Tel: (011) 456 8579, Fax: (011) 450 4948 E-mail: shirleyp@lgwseta.co.za PO Box 1964, Bedfordview, 2008 20 Skeen Boulevard, Bedfordview • Mappp — Media, Advertising, Publishing, Printing and Packaging Joan Muller Tel: (021) 949 1463, Fax: (021) 949 1468 E-mail: muller@mappp-seta.co.za PO Box 2847, Bellville, 7530 101 Voortrekker Road, Bellville • Merseta — Manufacturing, Engineering and Related Seta Chantelle Oosthuizen Tel: (011) 492 1533, Fax: (011) 492 1542 E-mail: coosthuizen@merseta.org.za PO Box 61826, Marshalltown, 2107 Metal Industries House, 6th Floor, 42 Anderson Street, Johannesburg • MQA — Mining Qualifications Authority Menzi Mthwecu (CEO) Tel: (011) 403 7946, Fax: (011) 403 8424 E-mail: MelanyB@mqa.org.za Private Bag X66, Braamfontein, 2017 33 Hoofd Street, 4th Floor, Forum 2, Braampark, Braamfontein • PAETA — Primary Agriculture Education and Training Authority Machiel van Niekerk (CEO) Tel: (012) 325 1655, Fax: (012) 325 1677 E-mail: machielvn.paeta@agric.co.za PO Box 26024, Arcadia, 0007 2nd Floor, Potato House, 529 Belvedere Street, Arcadia, Pretoria • Poslec — Police, Private Security, Legal and Correctional Services Hennie Richards Tel: (011) 805 0084, Fax: (011) 805 6630 E-mail: bnake@poslecseta.org.za PO Box 7612, Halfway House, 1685 19 Richards Drive, 3rd Level East Gallagher House, Gallagher Estate, Midrand Website: www.poslecseta.org.za • PSETA — Public Services Seta Lawrence Tsipane Tel: (012) 314 7208, Fax: (012) 323 2386 E-mail: lawrenceT@dpsa.gov.za Private Bag X 916, Pretoria, 0001 Transvaal House, corner of Vermeulen and Van der Walt streets, Pretoria • Services — Services Seta Bronwyn Wynne Tel: (011) 715 1800 Toll-free call centre: 0861 10 1148 Fax: (011) 726 4416 E-mail: BronwynW@serviceseta.org.za PO Box 3322, Houghton, 2040 14 Sherbourne Road, Parktown Website: www.serviceseta.org.za • Setasa — Secondary Agriculture Seta Tel: (012) 365 2827, Fax: (012) 348 1445 E-mail: info@setasa.co.za Private Bag X20003, Garsfontein, 0042 91 Glenwood Road, Lynnwood Glen, Pretoria Website: www.setasa.co.za • Teta — Transport Education and Training Authority Gary De la Rue Tel: (011) 781 1280, Fax: (011) 781 0200 E-mail: garry@teta26.co.za PO Box 1283, Joubert Park, 2044 P/Bag X10016, Randburg, 2125 2nd Floor, 344 Pretorius Street, Randburg • Textiles — Clothing, Textiles, Footwear and Leather Seta Elmien Labuschagne Tel: (031) 702 4482, Fax: (031) 702 4113 E-mail: elmine@ctflseta.org.za PO Box 935, Pinetown, 3600 3rd floor, Umdoni Centre, 28 Crompton Street, Pinetown • Theta — Tourism and Hospitality Education and Training Authority Susan Unsworth Tel: (011) 803 6010, Fax: (011) 803 6702 E-mail: wayneuns@iafrica.com or susan@theta.org.za PO Box 1329, Rivonia, 2128 HITB 38, Homestead Road, Rivonia Website: www.theta.org.za • W&RSETA — Wholesale and Retail Seta Wiya Mgobozi Tel: (012) 452 9200, Fax: (012) 452 9229 E-mail: wmgobozi@wrseta.org.za PO Box 2176, Brooklyn, 0075 Deloitte & Touche Brooklyn House 315 Bronkhorst Street, Brooklyn, Pretoria Website: www.wrseta.org.za Want to know more about services seta (servicesseta)? BOTI offers business training programmes across South Africa. Book now!

Comprehensive list of SETAS in South Africa

AgriSETA Agricultural Sector Education and Training Authority
BANKSETA Banking Sector Education and Training Authority
CETA Construction Education and Training Authority
CHIETA Chemical Industries Sector Education and Training Authority
CTFL Clothing, Textiles, Footwear and Leather Sector Education and Training Authority
ESETA Energy Sector Education and Training Authority
ETDP Education, Training and Development Practices Sector Education and Training Authority
FASSET Financial and Accounting Services Sector Education and Training Authority
FIETA Forest Industry Sector Education and Training Authority
FOODBEV Food and Beverage Manufacturing Industry Sector Education and Training Authority
FP&MSETA Fibre Processing and Manufacturing Sector Education and Training Authority
HWSETA Health and Welfare Sector Education and Training Authority
INSETA Insurance Sector Education and Training Authority
ISETT Information Systems, Electronics and Telecommunications Technologies Sector Education and Training Authority
LGSETA Local Government Sector Education and Training Authority
MERSETA Manufacturing, Engineering and Related Services Sector Education and Training Authority
MICT Media, Information and Communication Technologies Sector Education and Training Authority
MQA Mining Qualifications Authority
PSETA Public Service Sector Education and Training Authority
SASSETA Safety and Security Sector Education and Training Authority
SERVICES SETA Services Sector Education and Training Authority
TETA Transport Sector Education and Training Authority
W&RSETA Wholesale and Retail Sector Education and Training Authority

Contact details for each SETA in South Africa

  • Bankseta — Banking Seta Tel: (011) 805 9661, Fax: (011)  PO Box 11678, Vorna Valley, 1686 Block 6, Thornhill Office Park, 94 Bekker Road, Midrand Website: www.bankseta.org.za
  • Chieta — Chemical Industries Education and Training Authority  Tel: (011) 726 4026, Fax: (011) 726 7777   PO Box 961, Auckland Park, 2006 No 2 Clamart Road, Richmond, Johannesburg Website: www.chieta.org.za
  • Ceta — Construction Education and Training Authority  Tel: (011) 265 5915 Fax: (011) 265 5924/5925 or 312 1747  Box 1955, Halfway House, 1685 2nd Floor, Unit 5, Momentum Business Park, Main Road, Midrand Website: www.ceta.org.za
  • Didteta — Diplomacy, Intelligence, Defence, and Trade and Industry Seta  Tel: (012) 663 6983, Fax: (012) 663 4878  PO Box 11210, Centurion, 0046 Die Anker Building, Room 404, 1279 Mike Crawford Avenue, Centurion Website: www.didteta.co.za
  • Eseta — Energy Seta  Tel: (011) 838 0117, Fax: (011) 838 0119  PO Box 5983, Johannesburg, 2001 35 Prichard Street, 1066 Building, 19th Floor, Johannesburg
  • ETDP Seta — Education, Training and Development Practices Seta Tel: (011) 517 3720, Fax: (011) 807 5621 Email: enquiries@etdpseta.org.za PO Box 5734, Rivovia, 2128 Tuscany Office Park, Building 10, Coombe Palce, Rivonia
  • Fasset — Financial and Accounting Services  Tel: (011) 476 8570, Fax: (011) 476 5756  PO Box 6801, Cresta, 2118 Block A, 306 3rd Floor, Eva Office Park, corner of Beyers Naude and Judges Avenue, Blackheath, Johannesburg Website: www.fasset.org.za
  • Fieta — Forest Industries Seta  Tel: (011) 712 0600, Fax: (011) 712 0601  Box 31276, Braamfontein, 2017 7th Floor, Rennies House, 19 Ameshoff Street, Braamfontein Website: www.fieta.org.za
  • Foodbev — Food and Beverages Manufacturing Industry Seta  Tel: (011) 802 1211, Fax: (011) 802 1518 E-mail:  PO Box 245, Gallo Manor, 2052 The Woodlands, Building 23, 2nd Floor, Woodlands Drive, and Western Services Road, Woodmead
  • HWSETA — Health and Welfare Seta  Tel: (011) 622 6852, Fax: (011) 616 8939  P/Bag X15, Gardenview, 2047 10 Bradford Road, Bedfordview
  • ISETT — Information Systems, Electronics and Telecommunications Technologies  Tel: (011) 805 5115 Fax: (011) 805 6833  PO Box 5585 Halfway House 1685 Gallagher House, West Wing, 3rd Level, Block 2, Halfway House, Midrand Website: www.isett.org.za
  • Inseta — Insurance Seta  Tel: (011) 484 0722, Fax: (011) 484 0862  PO Box 32035, Braamfontein, 2017 Oakhurst, 11 St Andrews Road, Parktown
  • LGWSETA — Local Government, Water and Related Services Seta  Tel: (011) 456 8579, Fax: (011) 450 4948 E-mail:  PO Box 1964, Bedfordview, 2008 20 Skeen Boulevard, Bedfordview
  • Mappp — Media, Advertising, Publishing, Printing and Packaging  Tel: (021) 949 1463, Fax: (021) 949 1468 PO Box 2847, Bellville, 7530 101 Voortrekker Road, Bellville
  • Merseta — Manufacturing, Engineering and Related Seta  Tel: (011) 492 1533, Fax: (011) 492 1542  PO Box 61826, Marshalltown, 2107 Metal Industries House, 6th Floor, 42 Anderson Street, Johannesburg
  • MQA — Mining Qualifications Authority  Tel: (011) 403 7946, Fax: (011) 403 8424  Private Bag X66, Braamfontein, 2017 33 Hoofd Street, 4th Floor, Forum 2, Braampark, Braamfontein
  • PAETA — Primary Agriculture Education and Training Authority  Tel: (012) 325 1655, Fax: (012) 325 1677  PO Box 26024, Arcadia, 0007 2nd Floor, Potato House, 529 Belvedere Street, Arcadia, Pretoria
  • Poslec — Police, Private Security, Legal and Correctional Services  Tel: (011) 805 0084, Fax: (011) 805 6630  PO Box 7612, Halfway House, 1685 19 Richards Drive, 3rd Level East Gallagher House, Gallagher Estate, Midrand Website: www.poslecseta.org.za
  • PSETA — Public Services Seta Tel: (012) 314 7208, Fax: (012) 323 2386 E-mail:  Private Bag X 916, Pretoria, 0001 Transvaal House, corner of Vermeulen and Van der Walt streets, Pretoria
  • Services — Services Seta  Tel: (011) 715 1800 Toll-free call centre: 0861 10 1148 Fax: (011) 726 4416 E-mail:  PO Box 3322, Houghton, 2040 14 Sherbourne Road, Parktown Website: www.serviceseta.org.za
  • Setasa — Secondary Agriculture Seta Tel: (012) 365 2827, Fax: (012) 348 1445 E-mail: info@setasa.co.za Private Bag X20003, Garsfontein, 0042 91 Glenwood Road, Lynnwood Glen, Pretoria Website: www.setasa.co.za
  • Teta — Transport Education and Training Authority  Tel: (011) 781 1280, Fax: (011) 781 0200 E-mail:  PO Box 1283, Joubert Park, 2044 P/Bag X10016, Randburg, 2125 2nd Floor, 344 Pretorius Street, Randburg
  • Textiles — Clothing, Textiles, Footwear and Leather Seta  Tel: (031) 702 4482, Fax: (031) 702 4113 PO Box 935, Pinetown, 3600 3rd floor, Umdoni Centre, 28 Crompton Street, Pinetown
  • Theta — Tourism and Hospitality Education and Training Authority  Tel: (011) 803 6010, Fax: (011) 803 6702  PO Box 1329, Rivonia, 2128 HITB 38, Homestead Road, Rivonia Website: www.theta.org.za
  • W&RSETA — Wholesale and Retail Seta Tel: (012) 452 9200, Fax: (012) 452 9229 E-mail:  PO Box 2176, Brooklyn, 0075 Deloitte & Touche Brooklyn House 315 Bronkhorst Street, Brooklyn, Pretoria Website: www.wrseta.org.za

BOTI is accredited with both the Service Seta 

Services Seta Accreditation

Business Optimization is Accredited to offer the following full qualifications / learning programs.

Accredited Qualifications

Name of Learning programme/Skills programmeAwarded Accreditation statusNQF levelNumber of CreditsExpiry DateQualification to which the learning program and unit standards are linked / contextualized
Further Education and Training Certificate: Project ManagementProgramme Approval.NQF Level 041362018-06-30SAQA I.D. 50080
Further Education and Training Certificate: Generic ManagementProgramme Approval.NQF Level 041502018-06-30SAQA I.D. 57712 LP 74630
Further Education and Training Certificate: New Venture CreationProgramme Approval.NQF Level 041492018-06-30SAQA I.D. 66249
National Certificate: New Venture Creation (SMME)Programme Approval.NQF Level 021382018-06-30SAQA I.D. 49648 NQF
National Certificate: ManagementProgramme Approval.NQF Level 031202018-06-30SAQA I.D. 83946 LP 23654
General Education and Training Certificate: Business PracticeProgramme Approval.NQF Level 011212018-06-30SAQA I.D. 61755
Further Education and Training Certificate: Business Administration ServicesProgramme Approval.NQF Level 041402018-06-30SAQA I.D. 61595
National Certificate: Business Administration ServicesProgramme ApprovalNQF Level 031202018-06-30SAQA I.D. 67465 LP 23655
National Certificate: Business Administration ServicesProgramme Approval.NQF Level 021302018-06-30SAQA I.D. 23833
National Certificate: Generic ManagementProgramme Approval.NQF Level 051622018-06-30SAQA I.D. 59201 LP 60269

Accredited Unit Standards

BOTI is accredited to provide the following unit standards

Name of Learning programme/Skills programmeNQF levelNumber of CreditsUnit Standards / Qualification aligned to Learning programmeUS Title
Further Education and Training Certificate: Project ManagementNQF Level 036120383 (core)Provide assistance in implementing and assuring project work meets quality requirements
Further Education and Training Certificate: Project ManagementNQF Level 046120376 (core)Conduct project documentation management to support project processes
Further Education and Training Certificate: Project ManagementNQF Level 049120373 (core)Contribute to project initiation, scope definition and scope change control
Further Education and Training Certificate: Project ManagementNQF Level 045120374 (core)Contribute to the management of project risk within own field of expertise
Further Education and Training Certificate: Project ManagementNQF Level 048120384 (core)Develop a simple schedule to facilitate effective project execution
Further Education and Training Certificate: Project ManagementNQF Level 045120372 (core)Explain fundamentals of project management
Further Education and Training Certificate: Project ManagementNQF Level 045120381 (core)Implement project administration processes according to requirements
Further Education and Training Certificate: Project ManagementNQF Level 044120387 (core)Monitor, evaluate and communicate simple project schedules
Further Education and Training Certificate: Project ManagementNQF Level 046120375 (core)Participate in the estimation and preparation of cost budget for a project or sub project and monitor and control actual cost against budget
Further Education and Training Certificate: Project ManagementNQF Level 044120382 (core)Plan, organise and support project meetings and workshops
Further Education and Training Certificate: Project ManagementNQF Level 048120379 (core)Work as a project team member
Further Education and Training Certificate: Project ManagementNQF Level 0358968 (fund)Accommodate audience and context needs in oral communication
Further Education and Training Certificate: Project ManagementNQF Level 0358969 (fund)Interpret and use information from texts
Further Education and Training Certificate: Project ManagementNQF Level 0358973 (fund)Use language and communication in occupational learning programmes
Further Education and Training Certificate: Project ManagementNQF Level 0358970 (fund)Write texts for a range of communicative contexts
Further Education and Training Certificate: Project ManagementNQF Level 0469015 (fund)Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
Further Education and Training Certificate: Project ManagementNQF Level 0458974 (fund)Engage in sustained oral communication and evaluate spoken texts
Further Education and Training Certificate: Project ManagementNQF Level 0458975 (fund)Read analyse and respond to a variety of texts
Further Education and Training Certificate: Project ManagementNQF Level 0449016 (fund)Represent analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts
Further Education and Training Certificate: Project ManagementNQF Level 0467468 (fund)Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Further Education and Training Certificate: Project ManagementNQF Level 04512153 (fund)Use the writing process to compose texts required in the business environment
Further Education and Training Certificate: Project ManagementNQF Level 0458976 (fund)Write for a wide range of contexts
Further Education and Training Certificate: Project ManagementNQF Level 047120385 (elect)Apply a range of project management tools and techniques
Further Education and Training Certificate: Project ManagementNQF Level 07120380 (elect)Evaluate and improve the project team's performance
Further Education and Training Certificate: Generic ManagementNQF Level 0412242824 (core)Apply leadership concepts in a work context
Further Education and Training Certificate: Generic ManagementNQF Level 045242815 (core)Apply the organisation's code of conduct in a work environment
Further Education and Training Certificate: Generic ManagementNQF Level 045242816 (core)Conduct a structured meeting
Further Education and Training Certificate: Generic ManagementNQF Level 0410242822 (core)Employ a systematic approach to achieving objectives
Further Education and Training Certificate: Generic ManagementNQF Level 046242821 (core)Identify responsibilities of a team leader in ensuring that organisational standards are met
Further Education and Training Certificate: Generic ManagementNQF Level 046242810 (core)Manage Expenditure against a budget
Further Education and Training Certificate: Generic ManagementNQF Level 045242829 (core)Monitor the level of service to a range of customers
Further Education and Training Certificate: Generic ManagementNQF Level 0410242819 (core)Motivate and Build a Team
Further Education and Training Certificate: Generic ManagementNQF Level 045242811 (core)Prioritise time and work for self and team
Further Education and Training Certificate: Generic ManagementNQF Level 048242817 (core)Solve problems, make decisions and implement solutions
Further Education and Training Certificate: Generic ManagementNQF Level 035119472 (fund)Accommodate audience and context needs in oral/signed communication
Further Education and Training Certificate: Generic ManagementNQF Level 035119457 (fund)Interpret and use information from texts
Further Education and Training Certificate: Generic ManagementNQF Level 035119467 (fund)Use language and communication in occupational learning programmes
Further Education and Training Certificate: Generic ManagementNQF Level 035119465 (fund)Write/present/sign texts for a range of communicative contexts
Further Education and Training Certificate: Generic ManagementNQF Level 0469015 (fund)Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
Further Education and Training Certificate: Generic ManagementNQF Level 045119462 (fund)Engage in sustained oral/signed communication and evaluate spoken/signed texts
Further Education and Training Certificate: Generic ManagementNQF Level 045119469 (fund)Read/view, analyse and respond to a variety of texts
Further Education and Training Certificate: Generic ManagementNQF Level 0449016 (fund)Represent analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts
Further Education and Training Certificate: Generic ManagementNQF Level 0467468 (fund)Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Further Education and Training Certificate: Generic ManagementNQF Level 04512153 (fund)Use the writing process to compose texts required in the business environment
Further Education and Training Certificate: Generic ManagementNQF Level 045119459 (fund.)Write/present/sign for a wide range of contexts
Further Education and Training Certificate: Generic ManagementNQF Level 03413915 (elect)Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
Further Education and Training Certificate: Generic ManagementNQF Level 044242688 (elect)Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act
Further Education and Training Certificate: Generic ManagementNQF Level 04811473 (elect)Manage individual and team performance
Further Education and Training Certificate: Generic ManagementNQF Level 036242814 (elect)Identify and explain the core and support functions of an organisation
Further Education and Training Certificate: Generic ManagementNQF Level 045242818 (elect)Describe the relationship of junior management to other roles
Further Education and Training Certificate: New Venture CreationNQF Level 044114600 (core)Apply innovative thinking to the development of a small business
Further Education and Training Certificate: New Venture CreationNQF Level 046263455 (core)Apply the principles of costing and pricing to a business venture
Further Education and Training Certificate: New Venture CreationNQF Level 045263356 (core)Demonstrate an understanding of an entrepreneurial profile
Further Education and Training Certificate: New Venture CreationNQF Level 045263514 (core)Demonstrate an understanding of the function of the market mechanisms in a new venture
Further Education and Training Certificate: New Venture CreationNQF Level 046120389 (core)Explain and apply the concept, principles and theories of motivation in a leadership context
Further Education and Training Certificate: New Venture CreationNQF Level 045114584 (core)Finance a new venture
Further Education and Training Certificate: New Venture CreationNQF Level 044263534 (core)Implement an action plan for a new venture
Further Education and Training Certificate: New Venture CreationNQF Level 046263474 (core)Manage finances of a new venture
Further Education and Training Certificate: New Venture CreationNQF Level 044114805 (core)Manage general administration
Further Education and Training Certificate: New Venture CreationNQF Level 04513948 (core)Negotiate an agreement or deal in an authentic work situation
Further Education and Training Certificate: New Venture CreationNQF Level 046263434 (core)Negotiate an agreement or deal in an authentic work situation
Further Education and Training Certificate: New Venture CreationNQF Level 044263456 (core)Plan strategically to improve new venture performance
Further Education and Training Certificate: New Venture CreationNQF Level 048114592 (core)Produce business plans for a new venture
Further Education and Training Certificate: New Venture CreationNQF Level 045114596 (core)Research the viability of new venture ideas/opportunities
Further Education and Training Certificate: New Venture CreationLevel TBA: Pre-2009 was L59116394 (core)Implement and manage human resource and labour relations policies and acts
Further Education and Training Certificate: New Venture CreationNQF Level 035119472 (fund)Accommodate audience and context needs in oral/signed communication
Further Education and Training Certificate: New Venture CreationNQF Level 035119457 (fund)Interpret and use information from texts
Further Education and Training Certificate: New Venture CreationNQF Level 035119467 (fund)Use language and communication in occupational learning programmes
Further Education and Training Certificate: New Venture CreationNQF Level 035119465 (fund)Write/present/sign texts for a range of communicative contexts
Further Education and Training Certificate: New Venture CreationNQF Level 0469015 (fund)Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
Further Education and Training Certificate: New Venture CreationNQF Level 045119462 (fund)Engage in sustained oral/signed communication and evaluate spoken/signed texts
Further Education and Training Certificate: New Venture CreationNQF Level 045119469 (fund)Read/view, analyse and respond to a variety of texts
Further Education and Training Certificate: New Venture CreationNQF Level 0449016 (fund)Represent analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts
Further Education and Training Certificate: New Venture CreationNQF Level 045119471 (fund)Use language and communication in occupational learning programmes
Further Education and Training Certificate: New Venture CreationNQF Level 0467468 (fund)Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Further Education and Training Certificate: New Venture CreationNQF Level 045119459 (fund)Write/present/sign for a wide range of contexts
Further Education and Training Certificate: New Venture CreationNQF Level 044117156 (elect)Interpret basic financial statements
Further Education and Training Certificate: New Venture CreationNQF Level 0410242819 (elect)Motivate and Build a Team
Further Education and Training Certificate: New Venture CreationNQF Level 045114593 (elect)Tender to secure business for a new venture
Further Education and Training Certificate: New Venture CreationNQF Level 045115857 (elect)Tender to secure business for a new venture
National Certificate: New Venture Creation (SMME)NQF Level 022113924 (core)Apply basic business ethics in a work environment
National Certificate: New Venture Creation (SMME)NQF Level 022114974 (core)Apply the basic skills of customer service
National Certificate: New Venture Creation (SMME)NQF Level 024114959 (core)Behave in a professional manner in a business environment
National Certificate: New Venture Creation (SMME)NQF Level 028119666 (core)Determine financial requirements of a new venture
National Certificate: New Venture Creation (SMME)NQF Level 027119673 (core)Identify and demonstrate entrepreneurial ideas and opportunities
National Certificate: New Venture Creation (SMME)NQF Level 028119667 (core)Identify the composition of a selected new venture's industry/sector and its procurement systems
National Certificate: New Venture Creation (SMME)NQF Level 028119668 (core)Manage business operations
National Certificate: New Venture Creation (SMME)NQF Level 0210119674 (core)Manage finances for a new venture
National Certificate: New Venture Creation (SMME)NQF Level 027119672 (core)Manage marketing and selling processes of a new venture
National Certificate: New Venture Creation (SMME)NQF Level 026119669 (core)Match new venture opportunity to market needs
National Certificate: New Venture Creation (SMME)NQF Level 028119670 (core)Produce a business plan for a new venture
National Certificate: New Venture Creation (SMME)NQF Level 0258963 (fund)Access and use information from texts
National Certificate: New Venture Creation (SMME)NQF Level 0239009 (fund)Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems
National Certificate: New Venture Creation (SMME)NQF Level 0237480 (fund)Demonstrate understanding of rational and irrational numbers and number systems
National Certificate: New Venture Creation (SMME)NQF Level 0239008 (fund)Identify, describe, compare, classify, explore shape and motion in 2-and 3- dimensional shapes in different contexts
National Certificate: New Venture Creation (SMME)NQF Level 0258962 (fund)Maintain and adapt oral communication
National Certificate: New Venture Creation (SMME)NQF Level 0258967 (fund)Use language and communication in occupational learning programmes
National Certificate: New Venture Creation (SMME)NQF Level 0227469 (fund)Use mathematics to investigate and monitor the financial aspects of personal and community life
National Certificate: New Venture Creation (SMME)NQF Level 0259007 (fund)Work with a range of patterns and functions and solve problems
National Certificate: New Venture Creation (SMME)NQF Level 0258964 (fund)Write for a defined context
National Certificate: New Venture Creation (SMME)NQF Level 02814343 (elect)Investigate the structure of an organization as a workplace
National Certificate: New Venture Creation (SMME)NQF Level 022114976 (elect)Operate and take care of equipment in an office environment
National Certificate: New Venture Creation (SMME)NQF Level 03513912 (elect)Apply knowledge of self and team in order to develop a plan to enhance team performance
National Certificate: New Venture Creation (SMME)NQF Level 03313929 (elect)Co-ordinate meetings, minor events and travel arrangements
National Certificate: New Venture Creation (SMME)NQF Level 03413934 (elect)Plan and prepare meeting communications
National Certificate: New Venture Creation (SMME)NQF Level 03413915 (elect)Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
National Certificate: New Venture Creation (SMME)NQF Level 038119712 (elect)Tender for business or work in a selected new venture
National Certificate: ManagementNQF Level 03513912 (core)Apply knowledge of self and team in order to develop a plan to enhance team performance
National Certificate: ManagementNQF Level 03313914 (core)Conduct a formal meeting
National Certificate: ManagementNQF Level 03413915 (core)Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
National Certificate: ManagementNQF Level 03413916 (core)Identify and keep the records that a team manager is responsible for keeping
National Certificate: ManagementNQF Level 03613917 (core)Indicate the role of a team leader ensuring that a team meets an organisation`s standards
National Certificate: ManagementNQF Level 03313911 (core)Induct a new member into a team
National Certificate: ManagementNQF Level 031014665 (core)Interpret current affairs related to a specific business sector
National Certificate: ManagementNQF Level 031013919 (core)Investigate and explain the structure of a selected workplace or organisation
National Certificate: ManagementNQF Level 03413918 (core)Manage time and the work process in a business environment
National Certificate: ManagementNQF Level 041014667 (core)Describe and apply the management functions of an organization
National Certificate: ManagementNQF Level 04613947 (core)Motivate a team
National Certificate: ManagementNQF Level 0358968 (fund)Accommodate audience and context needs in oral communication
National Certificate: ManagementNQF Level 0329010 (fund)Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
National Certificate: ManagementNQF Level 0349013 (fund)Describe, apply, analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts
National Certificate: ManagementNQF Level 0358969 (fund)Interpret and use information from texts
National Certificate: ManagementNQF Level 0359012 (fund)Investigate life and work related problems using data and probabilities
National Certificate: ManagementNQF Level 0358973 (fund)Use language and communication in occupational learning programmes
National Certificate: ManagementNQF Level 0357456 (fund)Use mathematics to investigate and monitor the financial aspects of personal, business and national issues
National Certificate: ManagementNQF Level 0358970 (fund)Write texts for a range of communicative contexts
National Certificate: ManagementNQF Level 02311813 (elect)Apply knowledge of self in order to make a life decision
National Certificate: ManagementNQF Level 038110461 (elect)Implement the maintenance of equipment in the cleaning industry
National Certificate: ManagementNQF Level 041013943 (elect)Analyse new developments reported in the media that could impact on a business sector or industry
General Education and Training Certificate: Business PracticeNQF Level 01714444 (core)Demonstrate an understanding of a general business plan and adapt it to a selected business idea
General Education and Training Certificate: Business PracticeNQF Level 01413999 (core)Demonstrate an understanding of basic accounting practices
General Education and Training Certificate: Business PracticeNQF Level 01210006 (core)Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities
General Education and Training Certificate: Business PracticeNQF Level 0149357 (core)Develop and use keyboard skills to enter text
General Education and Training Certificate: Business PracticeNQF Level 01413994 (core)Identify and discuss different types of business and their legal implications
General Education and Training Certificate: Business PracticeNQF Level 01310007 (core)Identify, analyse and select business opportunities
General Education and Training Certificate: Business PracticeNQF Level 018243189 (core)Manage personal finances
General Education and Training Certificate: Business PracticeNQF Level 013117867 (core)Managing files in a Graphical User Interface (GUI) environment
General Education and Training Certificate: Business PracticeNQF Level 013116932 (core)Operate a personal computer system
General Education and Training Certificate: Business PracticeNQF Level 01315091 (core)Plan to manage one’s time
General Education and Training Certificate: Business PracticeNQF Level 016110082 (core)Understand the impact of customer service on a business
General Education and Training Certificate: Business PracticeNQF Level 014117902 (core)Use generic functions in a Graphical User Interface (GUI)- environment
General Education and Training Certificate: Business PracticeNQF Level 015119373 (fund)Describe and represent objects in terms of shape, space and measurement
General Education and Training Certificate: Business PracticeNQF Level 016119368 (fund)Describe, interpret and represent mathematical patterns, functions and algebra in different contexts
General Education and Training Certificate: Business PracticeNQF Level 016119635 (fund)Engage in a range of speaking/signing and listening interactions for a variety of purposes
General Education and Training Certificate: Business PracticeNQF Level 015119631 (fund)Explore and use a variety of strategies to learn
General Education and Training Certificate: Business PracticeNQF Level 014110083 (fund)Process, analyse and communicate numerical data
General Education and Training Certificate: Business PracticeNQF Level 016119640 (fund)Read/view and respond to a range of text types
General Education and Training Certificate: Business PracticeNQF Level 014119362 (fund)Work with numbers; operations with numbers and relationships between numbers
General Education and Training Certificate: Business PracticeNQF Level 016119636 (fund)Write/Sign for a variety of different purposes
General Education and Training Certificate: Business PracticeNQF Level 01514656 (elect)Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS
General Education and Training Certificate: Business PracticeNQF Level 018256155 (elect)Develop analytical perception
General Education and Training Certificate: Business PracticeNQF Level 018256134Engage in directed planning behaviour
General Education and Training Certificate: Business PracticeNQF Level 018256154 (elect)Interpret and implement instructions
Further Education and Training Certificate: Business Administration ServicesNQF Level 046110021 (core)Achieve personal effectiveness in business environment
Further Education and Training Certificate: Business Administration ServicesNQF Level 041013943 (core)Analyse new developments reported in the media that could impact on a business sector or industry
Further Education and Training Certificate: Business Administration ServicesNQF Level 04513941 (core)Apply the budget function in a business unit
Further Education and Training Certificate: Business Administration ServicesNQF Level 04410022 (core)Comply with organisational ethics
Further Education and Training Certificate: Business Administration ServicesNQF Level 04314552 (core)Contract service providers
Further Education and Training Certificate: Business Administration ServicesNQF Level 04213945 (core)Describe and apply the management of stock and fixed assets in a business unit
Further Education and Training Certificate: Business Administration ServicesNQF Level 044110026 (core)Describe and assist in the control of fraud in an office environment
Further Education and Training Certificate: Business Administration ServicesNQF Level 048110003 (core)Develop administrative procedures in a selected organisation
Further Education and Training Certificate: Business Administration ServicesNQF Level 0447791 (core)Display cultural awareness in dealing with customers and colleagues
Further Education and Training Certificate: Business Administration ServicesNQF Level 044110009 (core)Manage administration records
Further Education and Training Certificate: Business Administration ServicesNQF Level 045109999 (core)Manage service providers in a selected organisation
Further Education and Training Certificate: Business Administration ServicesNQF Level 046110023 (core)Present information in report format
Further Education and Training Certificate: Business Administration ServicesNQF Level 04810135 (core)Work as a project team member
Further Education and Training Certificate: Business Administration Services415234 (core)Apply efficient time management to the work of a department/division/secti on
Further Education and Training Certificate: Business Administration ServicesNQF Level 0358968 (fund)Accommodate audience and context needs in oral communication
Further Education and Training Certificate: Business Administration ServicesNQF Level 0358972 (fund)Interpret a variety of literary texts
Further Education and Training Certificate: Business Administration ServicesNQF Level 0358969 (fund)Interpret and use information from texts
Further Education and Training Certificate: Business Administration ServicesNQF Level 0358970 (fund)Write texts for a range of communicative contexts
Further Education and Training Certificate: Business Administration ServicesNQF Level 0469015 (fund)Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
Further Education and Training Certificate: Business Administration ServicesNQF Level 0458974 (fund)Engage in sustained oral communication and evaluate spoken texts
Further Education and Training Certificate: Business Administration ServicesNQF Level 04412417 (fund)Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
Further Education and Training Certificate: Business Administration ServicesNQF Level 0458975 (fund)Read analyse and respond to a variety of texts
Further Education and Training Certificate: Business Administration ServicesNQF Level 0467468 (fund)Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Further Education and Training Certificate: Business Administration ServicesNQF Level 04512153 (fund)Use the writing process to compose texts required in the business environment
Further Education and Training Certificate: Business Administration ServicesNQF Level 0458976 (fund)Write for a wide range of contexts
Further Education and Training Certificate: Business Administration ServicesNQF Level 03513912 (elect)Apply knowledge of self and team in order to develop a plan to enhance team performance
Further Education and Training Certificate: Business Administration ServicesNQF Level 03313929 (elect)Co-ordinate meetings, minor events and travel arrangements
Further Education and Training Certificate: Business Administration ServicesNQF Level 0337790 (elect)Process incoming and outgoing telephone calls
National Certificate: Business Administration ServicesNQF Level 0237573 (core)Demonstrate ability to use the World Wide Web
National Certificate: Business Administration ServicesNQF Level 0248420 (core)Operate in a team
National Certificate: Business Administration ServicesNQF Level 03313929 (core)Co-ordinate meetings, minor events and travel arrangements
National Certificate: Business Administration ServicesNQF Level 03310170 (core)Demonstrate understanding of employment relations in an organisation
National Certificate: Business Administration ServicesNQF Level 0347785 (core)Function in a business environment
National Certificate: Business Administration ServicesNQF Level 0317860 (core)Introduce new staff to the workplace
National Certificate: Business Administration ServicesNQF Level 0337706 (core)Maintain a Booking System
National Certificate: Business Administration ServicesNQF Level 0317796 (core)Maintain a secure working environment
National Certificate: Business Administration ServicesNQF Level 03213937 (core)Monitor and control office supplies
National Certificate: Business Administration ServicesNQF Level 03413931 (core)Monitor and control the maintenance of office equipment
National Certificate: Business Administration ServicesNQF Level 03613935 (core)Plan and conduct basic research in an office environment
National Certificate: Business Administration ServicesNQF Level 03413934 (core)Plan and prepare meeting communications
National Certificate: Business Administration ServicesNQF Level 03313933 (core)Plan, monitor and control an information system in a business environment
National Certificate: Business Administration ServicesNQF Level 0357567 (core)Produce and use spreadsheets for business
National Certificate: Business Administration ServicesNQF Level 0357570 (core)Produce word processing documents for business
National Certificate: Business Administration ServicesNQF Level 0339533 (core)Use communication skills to handle and resolve conflict in the workplace
National Certificate: Business Administration ServicesNQF Level 041014357 (core)Demonstrate an understanding of a selected business environment
National Certificate: Business Administration ServicesNQF Level 0358968 (fund)Accommodate audience and context needs in oral communication
National Certificate: Business Administration ServicesNQF Level 0389960 (fund)Communicate verbally and non-verbally in the workplace
National Certificate: Business Administration ServicesNQF Level 0329010 (fund)Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
National Certificate: Business Administration ServicesNQF Level 0349013 (fund)Describe, apply, analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts
National Certificate: Business Administration ServicesNQF Level 0358969 (fund)Interpret and use information from texts
National Certificate: Business Administration ServicesNQF Level 0359012 (fund)Investigate life and work related problems using data and probabilities
National Certificate: Business Administration ServicesNQF Level 03611241 (fund)Perform Basic Business Calculations
National Certificate: Business Administration ServicesNQF Level 0357456 (fund)Use mathematics to investigate and monitor the financial aspects of personal, business and national issues
National Certificate: Business Administration ServicesNQF Level 0358970 (fund)Write texts for a range of communicative contexts
National Certificate: Business Administration ServicesNQF Level 0398000 (elect)Apply basic business principles
National Certificate: Business Administration ServicesNQF Level 03413928 (elect)Monitor and control reception area
National Certificate: Business Administration ServicesNQF Level 0337790 (elect)Process incoming and outgoing telephone calls
National Certificate: Business Administration ServicesNQF Level 02214338 (core)Attend to customer enquiries in an office setting
National Certificate: Business Administration ServicesNQF Level 02514359 (core)Behave in a professional manner in a business environment
National Certificate: Business Administration ServicesNQF Level 02314353 (core)Conduct basic financial transactions
National Certificate: Business Administration ServicesNQF Level 024110064 (core)Contribute to the health, safety and security of the workplace
National Certificate: Business Administration ServicesNQF Level 021014344 (core)Demonstrate an understanding of a selected business environment
National Certificate: Business Administration ServicesNQF Level 0237568 (core)Demonstrate knowledge of and produce word processing documents using basic functions
National Certificate: Business Administration ServicesNQF Level 0237571 (core)Demonstrate the ability to use electronic mail software to send and receive messages
National Certificate: Business Administration ServicesNQF Level 02514339 (core)Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality
National Certificate: Business Administration ServicesNQF Level 02814343 (core)Investigate the structure of an organization as a workplace
National Certificate: Business Administration ServicesNQF Level 02414341 (core)Keep informed about current affairs related to one`s own industry
National Certificate: Business Administration ServicesNQF Level 02414340 (core)Maintain an existing information system in a business environment
National Certificate: Business Administration ServicesNQF Level 02414342 (core)Manage time and work processes within a business environment
National Certificate: Business Administration ServicesNQF Level 0267547 (core)Operate a personal computer system
National Certificate: Business Administration ServicesNQF Level 0228104 (core)Operate and take care of equipment in an office environment
National Certificate: Business Administration ServicesNQF Level 0248420 (core)Operate in a team
National Certificate: Business Administration ServicesNQF Level 0237566 (core)Operate personal computer peripherals
National Certificate: Business Administration ServicesNQF Level 0238618 (core)Organise oneself in the workplace
National Certificate: Business Administration ServicesNQF Level 02314348 (core)Process incoming and outgoing telephone calls
National Certificate: Business Administration ServicesNQF Level 02214346 (core)Process numerical and text data in a business environment
National Certificate: Business Administration ServicesNQF Level 02214349 (core)Receive and execute instructions
National Certificate: Business Administration ServicesNQF Level 03111235 (core)Maintain effective working relationships with other members of staff
National Certificate: Business Administration ServicesNQF Level 0258963 (fund)Access and use information from texts
National Certificate: Business Administration ServicesNQF Level 0239009 (fund)Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems
National Certificate: Business Administration ServicesNQF Level 0237480 (fund)Demonstrate understanding of rational and irrational numbers and number systems
National Certificate: Business Administration ServicesNQF Level 0258962 (fund)Maintain and adapt oral communication
National Certificate: Business Administration ServicesNQF Level 02312444 (fund)Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts
National Certificate: Business Administration ServicesNQF Level 0258965 (fund)Respond to literary texts
National Certificate: Business Administration ServicesNQF Level 0227469 (fund)Use mathematics to investigate and monitor the financial aspects of personal and community life
National Certificate: Business Administration ServicesNQF Level 0259007 (fund)Work with a range of patterns and functions and solve problems
National Certificate: Business Administration ServicesNQF Level 0258964 (fund)Write for a defined context
National Certificate: Business Administration ServicesNQF Level 023120308 (elect)Apply knowledge of self in order to make a personal decision
National Certificate: Business Administration ServicesNQF Level 02211816 (elect)Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution
National Certificate: Business Administration ServicesNQF Level 02311817 (elect)Demonstrate knowledge and understanding of the structures that reinforce and support human rights in South Africa
National Certificate: Business Administration ServicesNQF Level 0248418 (elect)Do basic research
National Certificate: Business Administration ServicesNQF Level 02413915 (elect)Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
National Certificate: Generic ManagementNQF Level 056252044 (core)Apply the principles of knowledge management
National Certificate: Generic ManagementNQF Level 056252037 (core)Build teams to achieve goals and objectives
National Certificate: Generic ManagementNQF Level 056252020 (core)Create and manage an environment that promotes innovation
National Certificate: Generic ManagementNQF Level 058252032 (core)Develop, implement and evaluate an operational plan
National Certificate: Generic ManagementNQF Level 056252027 (core)Devise and apply strategies to establish and maintain workplace relationships
National Certificate: Generic ManagementNQF Level 058252021 (core)Formulate recommendations for a change process
National Certificate: Generic ManagementNQF Level 058252029 (core)Lead people development and talent management
National Certificate: Generic ManagementNQF Level 056252043 (core)Manage a diverse work force to add value
National Certificate: Generic ManagementNQF Level 058252034 (core)Monitor and evaluate team members against performance standards
National Certificate: Generic ManagementNQF Level 058252025 (core)Monitor, assess and manage risk
National Certificate: Generic ManagementNQF Level 058252035 (core)Select and coach first line managers
National Certificate: Generic ManagementNQF Level 058120300 (fund)Analyse leadership and related theories in a work context
National Certificate: Generic ManagementNQF Level 056252026 (fund)Apply a systems approach to decision making
National Certificate: Generic ManagementNQF Level 056252036 (fund)Apply mathematical analysis to economic and financial information.
National Certificate: Generic ManagementNQF Level 055252042 (fund)Apply the principles of ethics to improve organisational culture
National Certificate: Generic ManagementNQF Level 058252022 (fund)Develop, implement and evaluate a project plan
National Certificate: Generic ManagementNQF Level 058252040 (fund)Manage the finances of a unit
National Certificate: Generic ManagementNQF Level 05812433 (fund)Use communication techniques effectively
National Certificate: Generic ManagementNQF Level 05810048 (elect)Identify brand mix elements
National Certificate: Generic ManagementNQF Level 058117853 (elect)Conduct negotiations to deal with conflict situations
National Certificate: Generic ManagementNQF Level 05912140 (elect)Recruit and select candidates to fill defined positions
National Certificate: Generic ManagementNQF Level 058252033 (elect)Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS

 

 

 

BOTI is accredited with the MICT Seta 

SETA Accreditation

MICT SETA SCOPE

SETA Accreditation: In terms of the ETQA Regulations No: R 1127 of 1998 of the SAQA Act 58 of 1995, the MICT SETA  (Media, Information and Communication Technologies Sector Education and Training Authority) is granted the responsibility to accredit and quality assure constituent education and training providers that deliver education and training that falls within the primary focus of the MICT SETA.

MICT DECISION TAKEN

On 29 July 2016, a final decision was taken to award the status of PROVISIONAL ACCREDITATION to Business Optimisation Training Institute for Information Technology training.

SETA ACCREDITATION SCOPE*

At this time, only the following qualification is subject to  SETA Accreditation:

  • ID: 49077
  • Qualification(s) Title: National Certificate: Information Technology: End User Computing
  • NQF Level: Level 3
  • Credits: 130

MOMENTOUS ACHIEVEMENT

The MICT Seta has congratulated Business Optimization Training Institute on the “momentous achievement”

SETA LOGO FOR BOTI

SETA Accreditation

FURTHER EXTENSIONS

Please click on  MICT SETA Letter for more details.

 

Service Seta Accreditation

BOTI is also accredited with the Services Seta for 10 Qualifications.

 

 

 

 

 

 

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