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Quick Look Course Summary:National Certificate: Business Administration Services
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Next Public Course Date:
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Length: 10 day(s)
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Price (at your venue): 1 Person R 0.00 EX VAT 3 Person R 0.00 EX VAT 10 Person R 0.00 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Qualification Title: National Certificate: Business Administration Services
SAQA I.D. 23833 NQF Level: NQF Level 02 Credits: 130
Course duration: 24 contact days over 12 months
This is an accredited qualification
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
“Time to ‘suit up'”
What you will learn
Administration is an essential field of learning as the competences required by people doing administrative tasks are generic in nature and apply to all businesses in all sectors and to many non-business organisations such as sports and cultural clubs and the like.
The ongoing need for highly skilled administration personnel
Administrative tasks and administration are done at various levels depending upon the nature and size of the organization and its management structure. People involved in administration are known by such terms as secretaries, administrative assistants, administrators and clerks depending on the organization in which they are employed. There is therefore an on-going need for highly skilled administration personnel and a need for a well-developed learning pathway to cater for administrative personnel at the various levels at which they operate.
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
The core component contains competencies in Information Handling, Communications, Enterprise/customer service, Technology, Organisation skills, Self-development, Teamwork and Business policies and procedures. The elective component allows the learner to gain specialist knowledge, skills and insight in the areas of Reception, Executive Administration, Financial Services and Banking or in the field in which the learner is employed.
This qualification will enable you to acquire a sufficient level of competence in the unit standards which make up the qualification and which will add value to your work performance. This qualification is intended to enhance the provision of entry-level service within the field of Administration within all sectors.
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
Course outcomes
Attend to customer enquiries in an office setting
Behave in a professional manner in a business environment
Conduct basic financial transactions
Contribute to the health, safety and security of the workplace
Demonstrate an understanding of a selected business environment
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
Demonstrate knowledge of and produce word processing documents using basic functions
Demonstrate the ability to use electronic mail software to send and receive messages
Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality
Investigate the structure of an organization as a workplace
Keep informed about current affairs related to one`s own industry
Maintain an existing information system in a business environment
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
Manage time and work processes within a business environment
Operate a personal computer system
Operate and take care of equipment in an office environment
Operate in a team
Operate personal computer peripherals
Organise oneself in the workplace
Process incoming and outgoing telephone calls
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
Process numerical and text data in a business environment
Receive and execute instructions
Maintain effective working relationships with other members of staff
Access and use information from texts
Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems
Demonstrate understanding of rational and irrational numbers and number systems
Maintain and adapt oral communication
Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts
Respond to literary texts
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
Use mathematics to investigate and monitor the financial aspects of personal and community life
Work with a range of patterns and functions and solve problems
Write for a defined context
Apply knowledge of self in order to make a personal decision
Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution
Demonstrate knowledge and understanding of the structures that reinforce and support human rights in South Africa
Do basic research
Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
Who is this course suitable for?
This qualification is suitable for those individuals who are, or wish to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 3.
Other Possible Advantage of Registering a Learnership
The above qualifications, not automatically but subject to further requirements, can be registered as a “Learnership” (a workplace-based practical qualifications).
Tax Incentives
If the above qualification is registered as a learnership (see link for various requirements), the employer can claim a tax allowance of R40,000 (R60,000 for disability) per year . The employer can claim a R40,000 “completion allowance” for NQF level 1-6 (R60,000 for disability).
BBBEE Incentives
By implementing Learnerships you can contribute to gaining up to 8 BBBEE points (4 points for meeting the employee and unemployed learner requirements), plus an additional 5 bonus points for employing successful Learnership graduates (if applicable). Ensure you meet your Total Spend and Disabled Learner Spend targets, and earn 25/20 points for your Skills Development Criteria.
ETI
Try the Employment Tax Incentive. Ensure your learners are between the ages of 18-35 and they qualify you for up to 50% rebate on paid wages (limited to wages of no more than R 6 000 per month) through your monthly PAYE returns. If you pay your new learner R 2 000 per month (recommended minimum), you get R 1 000 back – per month
The remuneration iro of the salaries of a learner will be exempt from Skills Development Levies.
Grant Funding
Learnerships are one of the easiest ways to attract funding, whether through SETA funding or other government-sponsored projects, funding for the costs incurred, are available to your organisation.
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Duration: 10 day(s)
Delegates: 1
Cost (incl):