Quick Look Course Summary:National Certificate: Business Administration Services  
  • Next Public Course Date:

  • Length: 30 day(s)

  • Price (at your venue): 1 Person R 63,000.00 EX VAT 3 Person R 35,000.00 EX VAT 10 Person R 29,166.67 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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Qualification Title: National Certificate: Business Administration Services 

SAQA I.D. 23833 NQF Level: NQF Level 02 Credits: 130

Course duration:  24 contact days over 12 months

This is an accredited qualification

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

“Time to ‘suit up'”

What you will learn

Administration is an essential field of learning as the competences required by people doing administrative tasks are generic in nature and apply to all businesses in all sectors and to many non-business organisations such as sports and cultural clubs and the like.

The ongoing need for highly skilled administration personnel

Administrative tasks and administration are done at various levels depending upon the nature and size of the organization and its management structure. People involved in administration are known by such terms as secretaries, administrative assistants, administrators and clerks depending on the organization in which they are employed. There is therefore an on-going need for highly skilled administration personnel and a need for a well-developed learning pathway to cater for administrative personnel at the various levels at which they operate.

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

 

The core component contains competencies in Information Handling, Communications, Enterprise/customer service, Technology, Organisation skills, Self-development, Teamwork and Business policies and procedures. The elective component allows the learner to gain specialist knowledge, skills and insight in the areas of Reception, Executive Administration, Financial Services and Banking or in the field in which the learner is employed.

This qualification will enable you to acquire a sufficient level of  competence in the unit standards which make up the qualification and which will add value to your work performance. This qualification is intended to enhance the provision of entry-level service within the field of Administration within all sectors.

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

Course outcomes

Attend to customer enquiries in an office setting

Behave in a professional manner in a business environment

Conduct basic financial transactions

Contribute to the health, safety and security of the workplace

Demonstrate an understanding of a selected business environment

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

Demonstrate knowledge of and produce word processing documents using basic functions

Demonstrate the ability to use electronic mail software to send and receive messages

Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality

Investigate the structure of an organization as a workplace

Keep informed about current affairs related to one`s own industry

Maintain an existing information system in a business environment

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

Manage time and work processes within a business environment

Operate a personal computer system

Operate and take care of equipment in an office environment

Operate in a team

Operate personal computer peripherals

Organise oneself in the workplace

Process incoming and outgoing telephone calls

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

Process numerical and text data in a business environment

Receive and execute instructions

Maintain effective working relationships with other members of staff

Access and use information from texts

Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems

Demonstrate understanding of rational and irrational numbers and number systems

Maintain and adapt oral communication

Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts

Respond to literary texts

Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate:  Business Administration Services Course or enroll on one of BOTI’s business admin courses now.  BOTI offers business training programmes across South Africa.

Use mathematics to investigate and monitor the financial aspects of personal and community life

Work with a range of patterns and functions and solve problems

Write for a defined context

Apply knowledge of self in order to make a personal decision

Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution

Demonstrate knowledge and understanding of the structures that reinforce and support human rights in South Africa

Do basic research

Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace

 

Who is this course suitable for?

This qualification is suitable for those individuals who are, or wish to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 3.

 

TitleDetails
Attend to customer enquiries in an office setting14338, Core, Level 2, NQF Level 02, Cr 2
Behave in a professional manner in a business environment14359, Core, Level 2, NQF Level 02, Cr 5
Conduct basic financial transactions14353, Core, Level 2, NQF Level 02, Cr 3
Contribute to the health, safety and security of the workplace110064, Core, Level 2, NQF Level 02, Cr 4
Demonstrate an understanding of a selected business environment14344, Core, Level 2, NQF Level 02, Cr 10
Demonstrate knowledge of and produce word processing documents using basic functions7568, Core, Level 2, NQF Level 02, Cr 3
Demonstrate the ability to use electronic mail software to send and receive messages7571, Core, Level 2, NQF Level 02, Cr 3
Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality14339, Core, Level 2, NQF Level 02, Cr 5
Investigate the structure of an organization as a workplace14343, Core, Level 2, NQF Level 02, Cr 8
Keep informed about current affairs related to one`s own industry14341, Core, Level 2, NQF Level 02, Cr 4
Maintain an existing information system in a business environment14340, Core, Level 2, NQF Level 02, Cr 4
Manage time and work processes within a business environment14342, Core, Level 2, NQF Level 02, Cr 4
Operate a personal computer system7547, Core, Level 2, NQF Level 02, Cr 6
Operate and take care of equipment in an office environment8104, Core, Level 2, NQF Level 02, Cr 2
Operate in a team8420, Core, Level 2, NQF Level 02, Cr 4
Operate personal computer peripherals7566, Core, Level 2, NQF Level 02, Cr 3
Organise oneself in the workplace8618, Core, Level 2, NQF Level 02, Cr 3
Process incoming and outgoing telephone calls14348, Core, Level 2, NQF Level 02, Cr 3
Process numerical and text data in a business environment14346, Core, Level 2, NQF Level 02, Cr 2
Receive and execute instructions14349, Core, Level 2, NQF Level 02, Cr 2
Maintain effective working relationships with other members of staff11235, Core, Level 3, NQF Level 03, Cr 1
Access and use information from texts8963, Fundamental, Level 2, NQF Level 02, Cr 5
Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems9009, Fundamental, Level 2, NQF Level 02, Cr 3
Demonstrate understanding of rational and irrational numbers and number systems7480, Fundamental, Level 2, NQF Level 02, Cr 3
Maintain and adapt oral communication8962, Fundamental, Level 2, NQF Level 02, Cr 5
Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts12444, Fundamental, Level 2, NQF Level 02, Cr 3
Respond to literary texts8965, Fundamental, Level 2, NQF Level 02, Cr 5
Use mathematics to investigate and monitor the financial aspects of personal and community life7469, Fundamental, Level 2, NQF Level 02, Cr 2
Work with a range of patterns and functions and solve problems9007, Fundamental, Level 2, NQF Level 02, Cr 5
Write for a defined context8964, Fundamental, Level 2, NQF Level 02, Cr 5
Apply knowledge of self in order to make a personal decision120308, Elective, Level 2, NQF Level 02, Cr 3
Demonstrate ability to lead a team or group244608, Elective, Level 2, NQF Level 02, Cr 3
Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution11816, Elective, Level 2, NQF Level 02, Cr 2
Do basic research8418, Elective, Level 2, NQF Level 02, Cr 4
Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace13915, Elective, Level 3, NQF Level 03, Cr 4

Other Possible Advantage of Registering a Learnership

The above qualifications, not automatically but subject to further requirements, can be registered as a “Learnership” (a workplace-based practical qualifications).

Tax Incentives

If the above qualification is registered as a learnership (see link for various requirements), the employer can claim a tax allowance of R40,000 (R60,000 for disability) per year . The employer can claim a R40,000 “completion allowance” for NQF level 1-6 (R60,000 for disability).

BBBEE Incentives

By implementing Learnerships you can contribute to gaining up to 8 BBBEE points (4 points for meeting the employee and unemployed learner requirements), plus an additional 5 bonus points for employing successful Learnership graduates (if applicable). Ensure you meet your Total Spend and Disabled Learner Spend targets, and earn 25/20 points for your Skills Development Criteria.

ETI

Try the Employment Tax Incentive. Ensure your learners are between the ages of 18-35 and they qualify you for up to 50% rebate on paid wages (limited to wages of no more than R 6 000 per month) through your monthly PAYE returns. If you pay your new learner R 2 000 per month (recommended minimum), you get R 1 000 back – per month

Skills Development Levy

The remuneration iro of the salaries of a learner will be exempt from Skills Development Levies.

Grant Funding

Learnerships are one of the easiest ways to attract funding, whether through SETA funding or other government-sponsored projects, funding for the costs incurred, are available to your organisation.

 

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