National Certificate: Business Administration Services – NQF Level 03

Qualification Title: National Certificate: Business Administration Services

SAQA I.D. 67465 NQF Level: NQF Level 03 Credits: 120

Course duration: 3 months per unit standard module

This is an accredited qualification

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa. 

“Work station officials on board”

 

What you will learn

The core component of this course contains competencies in Information Handling, Communications, Enterprise/customer service, Technology, Organisation skills, Self-development, Teamwork and Business policies and procedures. The elective component allows you to gain specialist knowledge, skills and insight in the areas of Reception, Executive Administration, Financial Services and Banking, Legal administration and Human Resources.Add value to work performance within the field of Administration

Those working towards this qualification will find that the acquisition of competence in the unit standards, which make up the qualification, will add value to their work performance. This qualification is intended to enhance the provision of service within the field of Administration within all sectors.

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

Building day-to-day-administration skills

Through building day-to-day administration skills, as well as general operational competencies, this course ensures progression of learning, enabling you to meet standards of service excellence required within the administration field of learning.

Course outcomes

Demonstrate ability to use the World Wide Web

Operate in a team

Co-ordinate meetings, minor events and travel arrangements

Demonstrate understanding of employment relations in an organization

Function in a business environment

Introduce new staff to the workplace

Maintain a Booking System

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Maintain a secure working environment

Monitor and control office supplies

Monitor and control the maintenance of office equipment

Plan and conduct basic research in an office environment

Plan and prepare meeting communications

Plan, monitor and control an information system in a business environment

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Produce and use spreadsheets for business

Produce word processing documents for business

Use communication skills to handle and resolve conflict in the workplace

Demonstrate an understanding of a selected business environment

Accommodate audience and context needs in oral communication

Communicate verbally and non-verbally in the workplace

Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Describe, apply, analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts

Interpret and use information from texts

Investigate life and work related problems using data and probabilities

Perform Basic Business Calculations

Use mathematics to investigate and monitor the financial aspects of personal, business and national issues

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Write texts for a range of communicative contexts

Apply basic business principles

Monitor and control reception area

Process incoming and outgoing telephone calls

 

Who is this course suitable for?

This qualification is suitable for those who are or wish to be involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 4.

You might also like:  Executive Assistant, Personal Assistant and/or Administrator Training Development Course

Further Education and Training Certificate: Business Administration Services

General Education and Training Certificate: Business Practice

 

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

 

 

 

 

 

 

 

 

 

 

UNIT STANDARDS:

 

ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Core 7573 Demonstrate ability to use the World Wide Web Level 2 NQF Level 02 3
Core 8420 Operate in a team Level 2 NQF Level 02 4
Core 13929 Co-ordinate meetings, minor events and travel arrangements Level 3 NQF Level 03 3
Core 10170 Demonstrate understanding of employment relations in an organisation Level 3 NQF Level 03 3
Core 7785 Function in a business environment Level 3 NQF Level 03 4
Core 7860 Introduce new staff to the workplace Level 3 NQF Level 03 1
Core 7706 Maintain a Booking System Level 3 NQF Level 03 3
Core 7796 Maintain a secure working environment Level 3 NQF Level 03 1
Core 13937 Monitor and control office supplies Level 3 NQF Level 03 2
Core 13931 Monitor and control the maintenance of office equipment Level 3 NQF Level 03 4
Core 13935 Plan and conduct basic research in an office environment Level 3 NQF Level 03 6
Core 13934 Plan and prepare meeting communications Level 3 NQF Level 03 4
Core 13933 Plan, monitor and control an information system in a business environment Level 3 NQF Level 03 3
Core 7567 Produce and use spreadsheets for business Level 3 NQF Level 03 5
Core 7570 Produce word processing documents for business Level 3 NQF Level 03 5
Core 9533 Use communication skills to handle and resolve conflict in the workplace Level 3 NQF Level 03 3
Core 14357 Demonstrate an understanding of a selected business environment Level 4 NQF Level 04 10
Fundamental 8968 Accommodate audience and context needs in oral communication Level 3 NQF Level 03 5
Fundamental 9960 Communicate verbally and non-verbally in the workplace Level 3 NQF Level 03 8
Fundamental 9010 Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations Level 3 NQF Level 03 2
Fundamental 9013 Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts Level 3 NQF Level 03 4
Fundamental 8969 Interpret and use information from texts Level 3 NQF Level 03 5
Fundamental 9012 Investigate life and work related problems using data and probabilities Level 3 NQF Level 03 5
Fundamental 11241 Perform Basic Business Calculations Level 3 NQF Level 03 6
Fundamental 7456 Use mathematics to investigate and monitor the financial aspects of personal, business and national issues Level 3 NQF Level 03 5
Fundamental 8970 Write texts for a range of communicative contexts Level 3 NQF Level 03 5
Elective 8000 Apply basic business principles Level 3 NQF Level 03 9
Elective 13928 Monitor and control reception area Level 3 NQF Level 03 4
Elective 7790 Process incoming and outgoing telephone calls Level 3 NQF Level 03 3
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